Extra Space Storage

4.7
274 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage Facility
Store your belongings at Extra Space Storage on 207 Monroe St in Nashville, TN today! Our large selection of storage units, climate controlled units, exceptional security, ADA compliant, parking spaces, elevator access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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  • DebitAvailable

Location

Extra Space Storage
207 Monroe St, Nashville, TN
37208, United States

Hours

Reviews

4.7
274 reviews
5 stars
243
4 stars
12
3 stars
3
2 stars
3
1 star
13

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff, particularly Erica and Rick, for their exceptional service and helpfulness throughout the rental process.

Facility Condition

The storage facility is noted for being clean, secure, and well-maintained, contributing to a positive customer experience.

Access Issues

Several reviews highlighted problems with access to the facility, including issues with the door code system and limited parking space, which caused inconvenience during moves.

Price Increases

Customers expressed dissatisfaction with significant rent increases over time, particularly affecting long-term renters.
  • BC
    Brandy Crosby
    2 days ago
    5.0
    Today I came in to the store with a mess on my hands. Erica the store manager helped me and made sure I figured out how to get what I needed. I’m grateful! 🙂 Shalom yall!
  • AH
    ashley hallmark
    2 days ago
    5.0
    This was a super easy process to sign up. So great with the chaos of movinf
  • QP
    Quincy Powell
    6 days ago
    5.0
    I love having my storage unit here, Erica and the staff are awesome!!!
  • AD
    Ashley Davis
    Jan 2, 2026
    1.0
    I wanted to like this place. And at first it was great. Clean. Friendly. Good price. Problem was they didn’t tell us that the rate we agreed upon was a “promo” and it was just stated as the rate. After the first payments went through. They doubled the cost of the unit and then acted as though they had no way to honor the original that the contract stated. I put my stuff in storage because i travel often for military and now i have to try and find another unit because they’ve managed to make it unaffordable. Definitely do not recommend. Go elsewhere!
  • HH
    Hannah Hardison
    Dec 14, 2025
    1.0
    Update: I’m not sure why you all gave me a number to call. I called and nothing was resolved. A simple apology over the phone unfortunately doesn’t solve any of the issues I’ve had so far. The facility is nice once you get inside. I also feel like my stuff is relatively safe considering you have to type in a 10 digit code every time you enter the building and every time you want to use the elevator. My main complaint is the lack of staff in the office. I live an hour or so away from my unit because I was moving to the area so me and my family picked a weekend to move all of my things. The second day after driving almost an hour and a half to get to the storage unit the door code box kept saying there was something wrong with the fuse and we couldn’t use the code to get inside. We wasted a whole day packing my car and almost 3 hours of driving because we couldn’t even get into the facility that I paid $100 to rent. Of course, there was no one in the office to resolve this issue and no one would answer the phone. The building is not moving friendly at all. Having to type in a 10 digit code every single time you want to use anything is a little inconvenient when you’re carrying a bunch of stuff. The doors also tries to shut almost immediately after you open it. Lastly, The parking lot. If you have a trailer, it is a very tight squeeze. The parking lot is also half gravel and the loading zone will knock everything on your cart off after trying to get over the bump with the cart. Broke a couple of glasses and I had canned goods rolling everywhere. My overall experience so far feels like a scam, considering I can’t even get access to the building. I wish I had taken my money elsewhere.

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.