Extra Space Storage

4.7
260 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage Facility
Store your belongings at Extra Space Storage on 207 Monroe St in Nashville, TN today! Our large selection of storage units, climate controlled units, manager living on site, exceptional security, ADA compliant, parking spaces, elevator access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
207 Monroe St, Nashville, TN
37208, United States

Hours

Reviews

4.7
260 reviews
5 stars
231
4 stars
12
3 stars
3
2 stars
3
1 star
11

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff, particularly Rick and Erica, for their exceptional service and helpfulness.

Facility Cleanliness

The storage facility received positive remarks for being clean and well-maintained.

Pricing Issues

Some customers expressed dissatisfaction with significant price increases after initial rental agreements.

Safety Concerns

There were serious concerns raised about safety and security, including reports of altercations and malfunctioning security systems.

Flexibility and Compassion

A few customers felt that the company lacked flexibility and compassion during difficult personal circumstances.
  • SP
    So Wizard Podcast
    6 days ago
    5.0
    Amazing service and storage space. You’ll be kicking yourself if you store anywhere else
  • JK
    John Kukahiko
    Nov 13, 2025
    5.0
    Monroe street Extra Space Storage! Great, affordable, and clean! Was able to store by things here before a stressful move across country. Special shout out to Erica who helped me pick out the best size boxes for my move and even helped my load a few things into my car without me even asking. She was lovely and an absolute super star! 5 stars based off Erica alone!
  • WS
    william spinney
    Nov 13, 2025
    5.0
    Good location & the gal Erica was extremely helpful. She made my experience much better with her assistance.. I am sort of a bumbling twit
  • LA
    LIFE IS AWESOME
    Nov 1, 2025
    4.0
    Very nice store manager. Amy was very easy to work with and made the process simple and easy.
  • MM
    Melissa Moreno
    Oct 29, 2025
    1.0
    I've been a customer at the Extra Space Storage location on Monroe St. in Nashville, and I'm deeply disappointed by their inflexibility during an unprecedented hardship. I'm a federal employee directly impacted by the current government shutdown, which has left me without income through no fault of my own. I'm currently three months behind on payments due to financial difficulties, and the shutdown has made my situation even more dire. I contacted Erica hoping to arrange a payment plan and offered to make a good faith payment to demonstrate my commitment to settling my account once the government reopens and I receive back pay. Unfortunately, Extra Space Storage refused to work with me and plans to auction my unit on November 12th if I cannot pay in full—which is impossible given that I have no paycheck coming in during the shutdown. I'm struggling to afford groceries, let alone storage fees. It's disheartening that a national company would show zero compassion for federal workers caught in circumstances completely beyond their control. I understand businesses have policies, but the inability to offer any flexibility during a government shutdown affecting thousands of employees speaks volumes about their priorities. I hope potential customers consider how this company treats people during times of genuine crisis

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.