Extra Space Storage

4.8
487 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage Facility
Store your belongings at Extra Space Storage on 512 26th Ave N in Nashville, TN today! Our large selection of storage units, climate controlled units, electronic gate access, manager living on site, exceptional security, ADA compliant, covered loading bay, deliveries accepted, multiple entrance/exit gates, parking spaces, elevator access, security access to your floor only, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

  • Credit cardAvailable
  • DebitAvailable

Location

Extra Space Storage
512 26th Ave N, Nashville, TN
37209, United States

Hours

Reviews

4.8
487 reviews
5 stars
451
4 stars
15
3 stars
4
2 stars
4
1 star
13

What are people saying?

AI-generated from recent customer reviews

Customer Service

Ebony and Terri received high praise for their exceptional customer service, with many customers highlighting their helpfulness and professionalism.

Cleanliness

The facility is consistently described as clean and well-maintained, contributing to a positive customer experience.

Price Increases

Several customers expressed dissatisfaction with unexpected price increases after initial rental periods, indicating a lack of transparency in pricing.

Accessibility

Customers appreciated the easy access to units and the convenience of the facility layout, although some noted parking could be improved.

Overall Experience

Many reviews reflect a positive overall experience, with customers recommending the facility for its friendly staff and secure environment.
  • MH
    Michellr Hodell
    Nov 17, 2025
    5.0
    Ebony provides excellent customer service, ensuring you have everything you need. Very clean and safe. Ebony is the reason we chose Extra Space, her kindness and professionalism were greatly appreciated. Very good experience, thank you Ebony and extra space!
  • CL
    Chris Lucynski
    Nov 12, 2025
    5.0
    Ebony helped me get set up with a unit, and I couldn’t have been more happy with the service she provided or the experience I had. She was knowledgeable, professional, kind, and patient and made the whole process enjoyable. Thanks again Ebony!
  • GG
    Grey
    Nov 4, 2025
    1.0
    Raised my rent $70 to $230 didn’t give me a notice. They will tell you when you first sign up just give us a call if it raises and they will work with you. Completely false. They will put in down a little bit and the next month raise it again and again. When I tried calling they didn’t answer so I called from a different number and they answered. Took advantage of me because I was out of state. Since I couldn’t contact them I had to drive over 16 hours just to vacate because of the predatory values of this business. Now I am paying $60 guaranteed not to change for 1 year. Don’t fall for the trap of it’s only $70. They will be getting back their money trust me on this. Very unprofessional
  • NM
    Nicole Marinake
    Oct 27, 2025
    5.0
    Terri is an absolute gem of a human. I called to inquire about a second unit during an exceptionally busy time and when I accidentally got disconnected, Terri called me back without question and walked me through everything all the way to signature. Her attention to detail and friendly manner made the entire process smooth as can be. I’m so appreciative of the extra care she put into getting everything locked in. Thanks so much!
  • WW
    Westin
    Oct 21, 2025
    1.0
    Be careful using this company they will give you a rate of like $70 to get you in within a month raise you to $100+ and now 6 months in they raised me to like $230. They didn’t even give me a notice. This practice should be illegal.

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.