Extra Space Storage

4.9
497 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage Facility
Store your belongings at Extra Space Storage on 4326 Kenilwood Dr in Nashville, TN today! Our large selection of storage units, climate controlled units, electronic gate access, manager living on site, exceptional security, ADA compliant, covered loading bay, deliveries accepted, multiple entrance/exit gates, parking spaces, elevator access, Wifi available, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
4326 Kenilwood Dr, Nashville, TN
37204, United States

Hours

Reviews

4.9
497 reviews
5 stars
481
4 stars
10
3 stars
1
2 stars
0
1 star
5

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and going above and beyond to assist with their needs.

Cleanliness

The facility is consistently described as clean, well-maintained, and safe, contributing to a positive customer experience.

Pricing Concerns

Some customers expressed dissatisfaction with price increases and perceived gouging, indicating a need for more transparency in pricing.

Professionalism

Several reviews highlighted the professionalism of staff members, particularly mentioning individuals like Rochelle and Rylei for their exceptional service.

Convenience

Customers appreciated the easy access to the facility and the straightforward rental process, making it a convenient choice for storage.
  • EN
    Ethan Nicodemus
    Nov 12, 2025
    5.0
    Very helpful and caring customer service here — thank you Kimberly & Mike!
  • SH
    Skeletal Harmonics
    Oct 14, 2025
    5.0
    Thank you Tonnie!
  • RP
    Reva Pinegar
    Oct 2, 2025
    5.0
    Very clean place! Very friendly staff
  • PN
    Penny Nichol
    Sep 23, 2025
    1.0
    This place is the definition of unprofessionalism. You would be better off paying a homeless person 20$ to watch your belongings. After setting up auto pay they will fail to run your card so they can capitalize on late fees in hopes you are no longer local to them. When you call and ask questions regarding the bill and inconsistencies on their behalf the “manager”, Shania, will get an attitude and start yelling about how “she ain’t doing this”. I have never experienced customer service so far below par. Go literally anywhere else. The only way these people remain in business is by ripping off their customers. Don’t fall for the same trap.
  • DF
    Diane Ferra
    Sep 21, 2025
    5.0
    Ashley Brown was the agent that helped us to get our storage unit. She was super nice and welcoming. The storage unit is big, clean, and cool for what we are needing our unit for. Great place! 5 stars for this location and agent!

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.