Brand Certified
Lowe's Home Improvement
4.0(3014 reviews)
Certified by Lowe's Home Improvement • Mar 15, 2026
Business Details
1825 Old Fort Parkway, Murfreesboro, TN
37129, United States
Certified by Lowe's Home Improvement • Mar 15, 2026
(615) 896-2882
Certified by Lowe's Home Improvement • Mar 15, 2026
https://www.lowes.com/store/TN-Murfreesboro/0659
Certified by Lowe's Home Improvement • Mar 15, 2026
About
Certified by Lowe's Home Improvement • Mar 15, 2026
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Find everything you need for home upgrades at Lowe’s in Murfreesboro, TN, your trusted & nearby home improvement store. From high-quality appliances and energy-efficient refrigerators to essential plumbing supplies, hardware, tools, vanities, tile and luxury vinyl plank flooring, our store offers a complete selection for any project. Visit your nearest Lowe’s store to explore seasonal décor, Christmas trees, outdoor lighting, patio sets and power equipment designed to enhance both indoor and outdoor areas. Whether you’re handling a DIY project or overseeing a full renovation, Lowe’s provides expert assistance, reliable products and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Certified by Lowe's Home Improvement • Mar 15, 2026
Hours
Certified by Lowe's Home Improvement • Mar 15, 2026
Reviews
4.0
3,014 reviews
5 stars
1,622
4 stars
651
3 stars
260
2 stars
120
1 star
361
- JAJessie Agner1 day ago5.0Stopped in to buy a fridge, washer and dryer. Steve immediately asked if he could help us. He was so friendly, knowledgeable and genuine. He helped us pick out each appliance and we left very happy. Steve was amazing!
- AHAlisha Hughes2 days ago5.0Kiya, Taylor and JJ were so helpful and knowledgeable. They made picking up my online order so quick and easy. I will definitely be coming back
- DHDustin Hughes2 days ago1.0Had a couple items to pickup so I placed an online order for a total of 6 items. 4 hours after placing the order it was not picked and ready. I ended up needing 1 extra item grabbed it and paid cash. Now I came to return 2 items plus the extra item and they no longer do returns for items without a receipt. I am taking all my future business across the street…
- KTKaren TalbertMar 5, 20261.071 year old little lady that went in to the store and asked five different associates for help. I also asked for a manager. I was looking for clips for an overhead light fixture top. The best answer I can get from anyone is we probably don't have it. The worst answer I got from an associate with you'll probably have to buy a new light fixture. I spent 50 minutes at the store . This was the Murfreesboro store. The amazing thing is I found them on Amazon and they even Walmart carries them.
- RMRoland MahaffeyFeb 14, 20261.0I try to avoid going to Lowe’s, but my hands were tied on a specific toilet seat I was looking for. I put an order in for pickup on Wednesday with an ETA of Friday. I got a notification on Thursday that it was ready. I went in thinking it would be a 5min in/out, but I was very wrong. Went over to their new pickup area, entered my order info and it told me to wait for an associate. After 10min another customer walked in for their pickup. 5min later they left with their entire dishwasher order. Over 15min now and still waiting on my toilet seat. Takiya was trying so hard to help me at this point and I felt awful for her. This new pickup system was bugging out every time she went back to the warehouse to find my order and she had to keep coming back up front to get it again. This happened for a while and we were at a 1hr wait time now, still no toilet seat. Spoke to JJ, who was also very kind. While I wasn’t happy about the state of things, I kept my composure and civility with these two hard working employees. At this point we figured something had happened in the sending/receiving of things, but my product didn’t appear to be at that store. I was given a sheet of paper with the manager’s name “Debra Blankenship” on it and told to call the next morning to discuss this with her. I tried at least twice to get ahold of Debra the next day but she was always unavailable. Asked the employee that answered the phone to help me track my product down, but it was still nowhere to be found. At this point I requested they cancel my order, which they did, and I just ordered it for delivery through the Lowe’s website. It will be here tomorrow via FedEx. Do yourselves a favor and steer clear of going to the store for anything, if you can help it. If you have to shop at Lowe’s, just order through their website. They’re making all kinds of changes to their in-store pickup process and AI phone waiting systems and it’s just not working.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
Brand Certified Facts from Lowe's Home Improvement
This information is certified by Lowe's Home Improvement and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 15, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website