Lowe's Home Improvement

4.0
1722 reviews

About

Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Millington, TN Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Lowe's Home Improvement
8490 Highway 51 North, Millington, TN
38053, United States

Hours

Reviews

4.0
1,591 reviews
5 stars
794
4 stars
378
3 stars
170
2 stars
76
1 star
173

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praised helpful staff, many reported long wait times and unresponsive employees.

Store Organization

Customers frequently noted disorganization in various sections of the store, particularly in hardware and lumber, leading to difficulty in finding items.

Product Availability

While some customers found the store well-stocked, others reported issues with inventory accuracy and availability of specific items.

Delivery Issues

Numerous complaints were made regarding delivery delays and poor communication about order statuses, leading to frustration among customers.

Staff Attitude

There were reports of both friendly and helpful staff, as well as instances of rude or unhelpful behavior, indicating inconsistency in employee attitudes.
  • JG
    Jacob Greenwell
    Nov 6, 2025
    1.0
    The manager here does not appreciate his customers. He is there to do a job and nothing more. He does not understand that it is the customers money that creates it all.
  • TB
    Teresa Blazaitis
    Nov 3, 2025
    5.0
    Millington, TN! Tanya directed me to exactly what I was looking for! She's a great employee/representative for you!
  • GB
    George Brewton
    Nov 1, 2025
    3.0
    I like this store. It generally has what I need. However the hardware section is a disaster. Drawers are always in a state of disorder and never stocked. I stopped at Homedepot in Covington and was shocked at how neat and well stocked they were. Lowe’s are you listening?
  • JW
    Jonathan White
    Oct 28, 2025
    1.0
    Do I have to climb the ladder myself and get items off the top of the shelf? I'm staring at what I need but no employee would help
  • JC
    James P (James CP)
    Oct 26, 2025
    5.0
    The staff is fairly knowledgeable. They are good with finding the correct size fittings you need for plumbing and the right hardware for the job and hand.

Frequently Asked Questions About Lowe's Home Improvement

How do I find a product online?

Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.

How do I check my order status?

Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.