Lowe's Home Improvement

4.0
1738 reviews

About

Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Lowe’s in Millington, TN is the go-to home improvement store near you for affordable, year-round project essentials. Shop major appliances, energy-efficient refrigerators, hardware, plumbing essentials, vanities, tools, durable tiles and luxury vinyl planks to upgrade your home. Find seasonal favorites like Christmas trees, holiday décor and outdoor lights to refresh your backyard, or enhance your outdoor space with patio furniture and power equipment at your nearby Lowe’s store. Whether tackling a DIY project or a pro renovation, Lowe’s offers expert advice, convenient shopping, and everyday value on trusted brands. Visit your nearest Lowe’s store or shop online today.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Lowe's Home Improvement
8490 Highway 51 North, Millington, TN
38053, United States

Hours

Reviews

4.0
1,607 reviews
5 stars
803
4 stars
381
3 stars
171
2 stars
76
1 star
176

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees are praised for their helpfulness, many customers report long wait times and unprofessional attitudes from staff.

Store Organization

Customers frequently mention disorganization in the store, particularly in the hardware section, leading to difficulty in finding items.

Product Availability

Several reviews indicate issues with product availability and inventory accuracy, with customers often finding items out of stock despite online listings.

Checkout Experience

The self-checkout process is criticized for being slow and inefficient, with some customers expressing frustration over the lack of traditional cashiers.

Management Issues

There are complaints regarding management's responsiveness and effectiveness, with some customers feeling that management does not prioritize customer satisfaction.
  • EW
    Elizabeth Webb
    1 day ago
    1.0
    Went to get paint today and the man told me 10 minutes. I waited for over 30 minutes and the guy mixing the paint just left without finishing my order. Will shop at home depot from now on. Horrible customer service.
  • KH
    Kim Holland
    Jan 4, 2026
    5.0
    Great service very helpful
  • RW
    Rickey Warren
    Dec 29, 2025
    1.0
    I dont understand why people cant do there job..I arrived at Lowes 6 o clock to deliver some 3 doors, which i understand its early so therefore I waited but than 7 o clock come still no one was here to assist with moving wood from infront of the entrance so I could back up to the dock. This is sad
  • FI
    Fire and Ice Turnkey Unlimited Inc
    Dec 16, 2025
    5.0
    12/16/25 We probably had one of the worst days ever! Ran into JANIE in the lock isle. She literally listened to our story on how our work trailer was robbed of all of our equipment and tools. We were looking for some type of deterrent locks and to be able to some how make it work. We spent about a 30 minutes with her. She was so patient and definitely understood the assignment! She took us to the tool isle as well. We thank her as most hardware stores dont have the caring people they need. The locks needed some stradegy to build up to work on a door. Theu turned out perfect! JANIE is an asset to your company and needs to be noticed accordingly! Thank you JANIE!
  • TG
    Travel Girl
    Dec 7, 2025
    5.0
    It’s Lowe’s ! What can I say. I found light bulbs , Christmas lights , light fixtures and a fan! The place was organized and clean. Self checkout is a bit time consuming with the lines but we survived. Now time to decorate the tree with the lights I purchased.

Frequently Asked Questions About Lowe's Home Improvement

How do I find a product online?

Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.

How do I check my order status?

Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.