Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Millington, TN Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Feedback on customer service is mixed; while some customers praised helpful staff, many reported long wait times and unresponsive employees.
Store Organization
Customers frequently noted disorganization in various sections of the store, particularly in hardware and lumber, leading to difficulty in finding items.
Product Availability
While some customers found the store well-stocked, others reported issues with inventory accuracy and availability of specific items.
Delivery Issues
Numerous complaints were made regarding delivery delays and poor communication about order statuses, leading to frustration among customers.
Staff Attitude
There were reports of both friendly and helpful staff, as well as instances of rude or unhelpful behavior, indicating inconsistency in employee attitudes.
JG
Jacob Greenwell
Nov 6, 2025
1.0
The manager here does not appreciate his customers. He is there to do a job and nothing more. He does not understand that it is the customers money that creates it all.
TB
Teresa Blazaitis
Nov 3, 2025
5.0
Millington, TN! Tanya directed me to exactly what I was looking for! She's a great employee/representative for you!
GB
George Brewton
Nov 1, 2025
3.0
I like this store. It generally has what I need. However the hardware section is a disaster. Drawers are always in a state of disorder and never stocked. I stopped at Homedepot in Covington and was shocked at how neat and well stocked they were. Lowe’s are you listening?
JW
Jonathan White
Oct 28, 2025
1.0
Do I have to climb the ladder myself and get items off the top of the shelf? I'm staring at what I need but no employee would help
JC
James P (James CP)
Oct 26, 2025
5.0
The staff is fairly knowledgeable. They are good with finding the correct size fittings you need for plumbing and the right hardware for the job and hand.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Millington, TN?
Lowe's offers a wide selection including paint, patio furniture, home décor, tools, flooring, appliances, plumbing supplies, decking, grills, lumber, gardening equipment, bathroom storage, and more.
What services does Lowe's Millington location offer?
They offer various installation services such as appliances installation, flooring, cabinetry, blinds, doors, roofing, and more. They also provide in-store pickup and delivery services.
What are the operating hours for Lowe's Home Improvement in Millington?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM and on Sundays from 8:00 AM to 8:00 PM. Holiday hours may vary with closures on Thanksgiving and Christmas.
How can I check the status of my order placed at Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe’s account. You’ll also receive email updates about your order.
What is the process for returning or exchanging an item at Lowe's?
Most items can be returned within 90 days. Returns for online purchases can be started online, while in-store returns require proof of purchase at the customer service desk.
Does Lowe's Millington location accept mobile payments?
No, mobile NFC payments are currently not accepted, but they accept major credit cards, debit cards, cash, and checks.
Are there nearby dining options I can visit before or after shopping at Lowe's Millington?
Yes, Chick-fil-A, Perkins Restaurant and Bakery, Applebee's, Harry's Italian Restaurant, and It's Just Wings are nearby for various dining choices including fast food, Italian, and American cuisine.
What nearby stores can I visit for sporting goods or apparel in Millington?
Dunham's Sports offers outdoor gear and sporting goods, while Rack Room Shoes, Ross Dress for Less, Columbia Sportswear Company, rue21, and bealls provide footwear and clothing options near Lowe's.
If I need propane exchange services near Lowe's Millington, where can I go?
Blue Rhino Propane Exchange is conveniently located nearby, providing propane exchange services.
Does Lowe's offer assistance for customers who speak languages other than English?
Yes, Lowe's provides services in English and Spanish, and offers in-store translation services for other languages.