Lowe’s in Millington, TN is the go-to home improvement store near you for affordable, year-round project essentials. Shop major appliances, energy-efficient refrigerators, hardware, plumbing essentials, vanities, tools, durable tiles and luxury vinyl planks to upgrade your home. Find seasonal favorites like Christmas trees, holiday décor and outdoor lights to refresh your backyard, or enhance your outdoor space with patio furniture and power equipment at your nearby Lowe’s store. Whether tackling a DIY project or a pro renovation, Lowe’s offers expert advice, convenient shopping, and everyday value on trusted brands. Visit your nearest Lowe’s store or shop online today.
Feedback on customer service is mixed; while some employees are praised for their helpfulness, many customers report long wait times and unprofessional attitudes from staff.
Store Organization
Customers frequently mention disorganization in the store, particularly in the hardware section, leading to difficulty in finding items.
Product Availability
Several reviews indicate issues with product availability and inventory accuracy, with customers often finding items out of stock despite online listings.
Checkout Experience
The self-checkout process is criticized for being slow and inefficient, with some customers expressing frustration over the lack of traditional cashiers.
Management Issues
There are complaints regarding management's responsiveness and effectiveness, with some customers feeling that management does not prioritize customer satisfaction.
EW
Elizabeth Webb
1 day ago
1.0
Went to get paint today and the man told me 10 minutes. I waited for over 30 minutes and the guy mixing the paint just left without finishing my order. Will shop at home depot from now on. Horrible customer service.
KH
Kim Holland
Jan 4, 2026
5.0
Great service very helpful
RW
Rickey Warren
Dec 29, 2025
1.0
I dont understand why people cant do there job..I arrived at Lowes 6 o clock to deliver some 3 doors, which i understand its early so therefore I waited but than 7 o clock come still no one was here to assist with moving wood from infront of the entrance so I could back up to the dock. This is sad
FI
Fire and Ice Turnkey Unlimited Inc
Dec 16, 2025
5.0
12/16/25 We probably had one of the worst days ever! Ran into JANIE in the lock isle. She literally listened to our story on how our work trailer was robbed of all of our equipment and tools. We were looking for some type of deterrent locks and to be able to some how make it work. We spent about a 30 minutes with her. She was so patient and definitely understood the assignment! She took us to the tool isle as well. We thank her as most hardware stores dont have the caring people they need. The locks needed some stradegy to build up to work on a door. Theu turned out perfect! JANIE is an asset to your company and needs to be noticed accordingly! Thank you JANIE!
TG
Travel Girl
Dec 7, 2025
5.0
It’s Lowe’s ! What can I say. I found light bulbs , Christmas lights , light fixtures and a fan!
The place was organized and clean. Self checkout is a bit time consuming with the lines but we survived. Now time to decorate the tree with the lights I purchased.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Millington, TN?
Lowe's offers a wide selection including paint, patio furniture, home décor, tools, flooring, appliances, plumbing supplies, decking, grills, lumber, gardening equipment, bathroom storage, and more.
What services does Lowe's Millington location offer?
They offer various installation services such as appliances installation, flooring, cabinetry, blinds, doors, roofing, and more. They also provide in-store pickup and delivery services.
What are the operating hours for Lowe's Home Improvement in Millington?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM and on Sundays from 8:00 AM to 8:00 PM. Holiday hours may vary with closures on Thanksgiving and Christmas.
How can I check the status of my order placed at Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe’s account. You’ll also receive email updates about your order.
What is the process for returning or exchanging an item at Lowe's?
Most items can be returned within 90 days. Returns for online purchases can be started online, while in-store returns require proof of purchase at the customer service desk.
Does Lowe's Millington location accept mobile payments?
No, mobile NFC payments are currently not accepted, but they accept major credit cards, debit cards, cash, and checks.
Are there nearby dining options I can visit before or after shopping at Lowe's Millington?
Yes, Chick-fil-A, Perkins Restaurant and Bakery, Applebee's, Harry's Italian Restaurant, and It's Just Wings are nearby for various dining choices including fast food, Italian, and American cuisine.
What nearby stores can I visit for sporting goods or apparel in Millington?
Dunham's Sports offers outdoor gear and sporting goods, while Rack Room Shoes, Ross Dress for Less, Columbia Sportswear Company, rue21, and bealls provide footwear and clothing options near Lowe's.
If I need propane exchange services near Lowe's Millington, where can I go?
Blue Rhino Propane Exchange is conveniently located nearby, providing propane exchange services.
Does Lowe's offer assistance for customers who speak languages other than English?
Yes, Lowe's provides services in English and Spanish, and offers in-store translation services for other languages.