Find everything you need for home upgrades at Lowe’s in Milan, TN, your trusted & nearby home improvement store. From high-quality appliances and energy-efficient refrigerators to essential plumbing supplies, hardware, tools, vanities, tile and luxury vinyl plank flooring, our store offers a complete selection for any project. Visit your nearest Lowe’s store to explore seasonal décor, Christmas trees, outdoor lighting, patio sets and power equipment designed to enhance both indoor and outdoor areas. Whether you’re handling a DIY project or overseeing a full renovation, Lowe’s provides expert assistance, reliable products and everyday value. Shop in-store at a Lowe’s near you or online today.
Many customers praised the friendly and helpful staff, although some reported poor experiences with customer service and long wait times.
Store Condition
The store is generally described as clean and well-organized, but there are complaints about clutter and unsanitary conditions in the restrooms.
Product Availability
Customers appreciate the variety of products available, especially in the garden center, but some expressed frustration with stock issues and high prices.
Delivery Issues
Several reviews highlighted significant problems with delivery and installation services, leading to dissatisfaction among customers.
BL
Bud L
Dec 28, 2025
5.0
The South Jackson Lowe's has very friendly helpful people. Avoid Vann drive, it is definitely worth the extra effort to get good service in South Jackson.
DL
Debra Langel
Dec 22, 2025
5.0
I love Lowe's. They always have what I need/want, especially in the garden center.
PB
Philip Barletto
Dec 18, 2025
5.0
This Lowe’s is a bit further for me but well worth it. A clean, well stocked store and the employees are kind and go out of their way to help. Keep up the great work!
TB
Thomas Brooks
Nov 14, 2025
2.0
most employees very helpful but atmosphere seemed extremely blah. store floor was horribly cluttered.
MC
Mr. Carter
Nov 5, 2025
5.0
Guy in painting was very helpful and knowledgeable
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Milan, TN?
You can find appliances, bathroom supplies, building materials, flooring, garden tools, grills, hardware, lighting, lumber, paint, patio furniture, power tools, plumbing supplies, storage solutions, tools, washers & dryers, and more.
What are the store hours for Lowe's Home Improvement in Milan, TN?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM, and on Sunday from 8:00 AM to 7:00 PM. Holiday hours vary, with some closures on major holidays.
Does Lowe's in Milan offer in-store pickup and delivery services?
Yes, Lowe's offers both in-store pickup and delivery services to customers.
What payment options are accepted at Lowe's Home Improvement in Milan, TN?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, MasterCard, and Visa.
Can I return or exchange items purchased at Lowe's?
Yes, most items can be returned within 90 days with proof of purchase. Online returns can be started via your Order History.
Are there any nearby stores where I can get propane near Lowe's?
Yes, Blue Rhino Propane Exchange is a nearby propane supplier where you can get propane exchanges conveniently close to Lowe's.
What nearby dining options are available around Lowe's in Milan?
You can visit Coyote Bar & Grill, an American restaurant and bar nearby, or stop by Subway for quick sandwiches after shopping.
Are there any nearby salons or spas close to Lowe's in Milan?
Yes, Southern Roots Salon, SR Salon & Spa, Nails By Gracie, and SmartStyle are nearby beauty salons where you can get hair and spa services.
How can nearby stores like Minute Key assist me when visiting Lowe's?
Minute Key offers key and locksmith services nearby, which can be helpful if you need lock services while shopping or working on home projects.
What brands and services does Lowe's Home Improvement offer for home projects?
Lowe's offers trusted brands such as GE, Whirlpool, Samsung, Craftsman, Dewalt, Kohler, and services including appliance installation, flooring installation, cabinet installation, and more to support all your home improvement needs.