Brand Certified
Lowe's Home Improvement
4.3(1240 reviews)
Certified by Lowe's Home Improvement • Mar 15, 2026
Business Details
15471 South First Street, Milan, TN
38358, United States
Certified by Lowe's Home Improvement • Mar 15, 2026
(731) 686-0028
Certified by Lowe's Home Improvement • Mar 15, 2026
https://www.lowes.com/store/TN-Milan/2487
Certified by Lowe's Home Improvement • Mar 15, 2026
About
Certified by Lowe's Home Improvement • Mar 15, 2026
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Find everything you need for home upgrades at Lowe’s in Milan, TN, your trusted & nearby home improvement store. From high-quality appliances and energy-efficient refrigerators to essential plumbing supplies, hardware, tools, vanities, tile and luxury vinyl plank flooring, our store offers a complete selection for any project. Visit your nearest Lowe’s store to explore seasonal décor, Christmas trees, outdoor lighting, patio sets and power equipment designed to enhance both indoor and outdoor areas. Whether you’re handling a DIY project or overseeing a full renovation, Lowe’s provides expert assistance, reliable products and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Certified by Lowe's Home Improvement • Mar 15, 2026
Hours
Certified by Lowe's Home Improvement • Mar 15, 2026
Reviews
4.3
1,240 reviews
5 stars
761
4 stars
273
3 stars
98
2 stars
39
1 star
69
- MHMary HunterFeb 8, 20261.0I was sold 96 shiplap boards only to drive 1 and 1/2 hours, and find they didn't have my boards. I lost $30 in gas, my whole day, and now my credit card is on hold, to clear what I paid Lowes. So I can't use it to buy any more shiplap until this charge is cleared. Oh the Asst. Manager said she was sorry, and it is not her fault. But, it is obvious, sorry doesn't fix my problem. I am beyond upset. Totally wish I never had to darken Lowes doorstep again. I truly despise Lowes, AND will never come to Milan again.
- MCMichael CroneFeb 5, 20261.0Just spent 30 minutes on the phone at the store trying to reschedule a delivery tomorrow the 6th of Feb. I got transferred 7 times trying to reschedule a delivery because of the icy conditions. Very unsafe for your employees. Workmans comp claim and lawsuit against me. Your A.I. phone system is not going to work ! My wife is driving 22 miles to straighten this mess out. The shower system I ordered was over 2k.
- JEJeremy EddlemonJan 28, 20261.0Customer Service Rep named Danisha was rude and refused to help. Her attitude was terrible and acted as though I was bothering her by asking a question. Avoid this store at all cost. I'd much rather drive 50 miles to Home Depot.
- TOTony OwensJan 23, 20265.0My experience with Lowe’s here was absolutely amazing and learn a lot from Micah and Arron they are very professional and very knowledgeable if I could rate them 100 stars I would.
- THTab HaynesJan 22, 20265.0I visited the Milan, TN store today and I have to say this is the BEST Lowes I have ever visited. I never had to ask for help because the employees were asking me before I could. Everyone was so helpful. Gentleman loaded heavy ice melt for me when he saw me struggling and I swear every employee I encountered was so nice and helpful. Great job Milan! A few of the other stores could learn from you!
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
Brand Certified Facts from Lowe's Home Improvement
This information is certified by Lowe's Home Improvement and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 15, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website