Business Details
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Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Memphis, TN Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.0
1,458 reviews
5 stars
751
4 stars
360
3 stars
128
2 stars
61
1 star
158
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with many customers experiencing long wait times for assistance and unhelpful staff.
Product Availability
Customers appreciated that the store often had the items they needed in stock, but there were complaints about specific products being unavailable.
Store Cleanliness
Several reviews mentioned that the store was messy and unclean, with debris on the floor and disorganized displays.
Staff Attitude
Feedback indicated that many associates were perceived as rude or unapproachable, leading to a negative shopping experience.
Delivery Issues
Customers reported significant problems with delivery services, including missed deliveries and lack of communication regarding orders.
- LMLeon merrillNov 11, 20255.0Everything i needed for my buisness, my trailer, tools, Everything, is available there,
- AFAdam FergusonNov 9, 20255.0I needed help finding something for an odd job. I explained what I needed to an employee and he helped me find two options that would work for what I needed. He was kind, polite and extremely helpful. It was a great experience. I found exactly what I needed quickly with his help. If every visit to this store is like today, I will be using this location exclusively from now on. Thanks you!
- DODennis OstrowOct 29, 20255.0Favorite place to shop for home improvement products
- RSrogelio scOct 13, 20251.0Stopped by at 8pm for some paint. I asked multiple associates for help. Every single one looked annoyed that I was asking for help or straight up ignored us. After 20 minutes of no help ( the customer service associates paged paint services and the manager a total of 6 times) I decided to call the store from my cell phone to get some assistance. The manager on duty Alan stopped by. He was not friendly but he did help us. Just not a good experience overall. I felt like I was inconveniencing the team. Edit: yes I would like for someone to reach out to me.
- TBTom Bad BoyOct 4, 20251.0If I could put a zero star review, I would the people at this. Lowe’s are no help none of The cash registers were working everybody was lined up to Customer Service to get checked out.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products and services does Lowe's Home Improvement in Memphis offer?
Lowe's offers a wide range of products including appliances, tools, paint, flooring, plumbing supplies, outdoor and gardening equipment, and more. They also provide installation services for various home improvement needs.
What are the store hours for Lowe's Home Improvement in Memphis?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM, and Sunday from 8:00 AM to 8:00 PM. Holiday hours may vary.
Does Lowe's Home Improvement in Memphis offer in-store pickup and delivery services?
Yes, Lowe's provides both in-store pickup and delivery services for customer convenience.
How can I check the status of my order at Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe's account. You will also receive email updates about your order.
What payment options are accepted at Lowe's Home Improvement in Memphis?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, MasterCard, and Visa.
Where is the Lowe's Home Improvement store located in Memphis?
It is located at 7895 Winchester Road, Memphis, TN 38125, USA.
Are there nearby places where I can exchange propane near Lowe's Memphis location?
Yes, Blue Rhino Propane Exchange is nearby and can be convenient for propane exchange after visiting Lowe's for other home improvement needs.
If I need locksmith services near Lowe's in Memphis, where can I go?
minuteKEY and Minute Key locksmith services are located near the Lowe's Home Improvement store, making them convenient for key and lock needs.
Are there restaurants near Lowe's Home Improvement in Memphis for a meal before or after shopping?
Yes, Southwind Fish is a nearby restaurant offering seafood and barbecue, ideal for dining before or after your visit to Lowe's.
What brands can I find at Lowe's Home Improvement in Memphis?
Lowe's carries many brands including GE, Whirlpool, LG, Samsung, Craftsman, Dewalt, Kohler, and many more.