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Store your belongings at Extra Space Storage on 2555 N Hollywood St in Memphis, TN today! Our large selection of storage units, drive up access, drive up units, electronic gate access, manager living on site, exceptional security, ADA compliant, deliveries accepted, multiple entrance/exit gates, non climate controlled units available, parking spaces, RV parking, golf carts available, wide drive isles, vehicles are allowed in drive-up units, solar site, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
Details
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.9
1,287 reviews
5 stars
1,207
4 stars
48
3 stars17
2 stars4
1 star11
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the friendly and helpful staff, particularly mentioning individuals like Will and Darren for their professionalism and support.
Facility Condition
While many reviews highlighted cleanliness and organization, there were serious concerns about rodent infestations and maintenance issues, particularly regarding the condition of the units.
Pricing Concerns
Several customers expressed frustration over unexpected price increases after initial rental agreements, indicating a lack of transparency in pricing.
Accessibility
The facility was noted for its convenient location and accessibility, with many customers appreciating the ease of the rental process and access to their units.
Overall Experience
Most customers reported positive experiences, emphasizing quick service and satisfaction with their storage solutions, despite some significant issues raised.
- JFJaton Fisher2 days ago5.0Great customer service and fast service
- TFTheReal FlybossOct 27, 20255.0I love my experience with extra space storage, customer service is amazing
- KCKhya ChurchmanOct 27, 20255.0I had an excellent experience with Darren at Extra space on Hollywood. From the moment I walked in, he was friendly, professional, and incredibly helpful. He took the time to answer all my questions, explain the rental process clearly, and even helped me choose the perfect unit size for my needs. The facility was clean, well-organized, and secure — and it’s clear that Darren takes pride in maintaining it. Their customer service went above and beyond what I expected, making the whole process quick and stress-free. Highly recommend this location and especially Darren for anyone looking for top-notch service and peace of mind with their storage needs!
- LSLevel Up Insulation SystemsOct 21, 20255.0This extra space storage on Hollywood in Memphis is excellent facility is very well run the staff is very friendly nice it was an easy experience the prices are affordable would highly recommend right off the interstate very good location.
- LLLizSep 30, 20251.0DO NOT RENT A STORAGE UNIT FROM THIS PLACE! I cannot stress this enough. My partner and I rented a unit here from May 2024 - May 2025 while we were on school rotations. Initially, we thought this was a good facility because of the seemingly great reviews and previous good experience with Extra Space Storage, but we were so, so wrong. After a few months of no issues, we heard from the company that they were increasing our prices from $95.50/month to $144.10/month. In the past at Extra Space Storage, we have only experienced a $4/month increase. We were frustrated but decided to deal with it because we had no other options. When we were able to check on our storage unit in January 2025, we were HORRIFIED to discover rodent feces on every surface of all of our belongings. We had absolutely ZERO FOOD in our unit and the rodents must have come in from another unit. It seems to have been occurring since putting our things in the unit in May 2024. We immediately told management, who wanted to take one of our keys to "check" on the unit from time to time. They also placed rat poison in all corners of the unit. We obviously did not give them a key, but they were seemingly unbothered by the rat poop and weren't inclined to do anything about it, like cleaning our unit/stuff or having a pest control person out to treat the unit. Red flag #2. They decided not to do anything, even though THE CONTRACT clearly states they take care of pest control. After many months of frustrating correspondence, we were finally able to move our stuff out of the infested unit and found an unbelievable amount of poop in every crevice of most furniture, most notably a queen box spring that had multiple holes from rodents living inside it. There was poop on or in almost every piece of furniture. During the move-out process, management REFUSED to help with any of the costs of broken or damaged furniture or belongings. Many of our clothing items and soft textiles like pillows were yellow with urine and completely un-salvageable. Trash bags were ripped open. The company refused to help us dispose of our damaged box spring and threatened to charge us if we left it behind. We spent an entire day disinfecting and cleaning the unit because of their refusal to help us. After sweeping out and cleaning the entire unit, we bagged up our trash to take to the dumpster and guess what we found? RODENT POOP EVERYWHERE! Management said ours was an isolated issue most likely due to some food being left in the unit, but after having seen the dumpster, we realized this was a facility-wide problem. This facility is infected with either rats, mice, or both. If you have no other choice but to use this facility, PLEASE get the insurance. The only reason we were able to purchase some new things was because we were able to get some money back from our damaged things. Think twice about using Extra Space Storage on N. Hollywood.
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves Memphis residents near Hollywood, Alta Vista, Douglass, Binghampton, North Memphis, and more.
Do you have drive-up storage units?
Yes! Whether you’re moving, storing a vehicle, or using commercial storage, drive-up access is one of the best storage features available at Extra Space Storage! Because you can pull a vehicle right up to your unit, it makes moving large, heavy items—like furniture or equipment—in and out of your unit much easier.
Do you offer RV storage solutions?
Yes! At Extra Space Storage we offer outdoor parking, covered parking, and indoor storage solutions for RVs of all sizes. Whether you’re leaving an RV in storage long term or simply need a place to park an RV between uses, we offer a flexible option with month-to-month leases so you can store for as long as you need.
Do you offer boat storage solutions?
Yes! At Extra Space Storage we offer outdoor parking, covered parking, and indoor storage solutions for boats of all sizes.
Do you offer car storage solutions?
Yes, self storage is a great option for both short-term and long-term car storage! We offer indoor storage, outdoor storage, and even covered vehicle storage space for cars.
What are the access hours for Extra Space Storage in Memphis?
Extra Space Storage is accessible daily from 6:00 AM to 10:00 PM, Sunday through Saturday.
What types of storage units are available at Extra Space Storage?
Extra Space Storage offers a large selection of storage units including ground-floor units, climate-controlled units, drive-up access units, and vehicle storage options such as RV, boat, and car storage.
Does Extra Space Storage provide packing and moving supplies?
Yes, Extra Space Storage offers a variety of moving and packing supplies, including boxes, available for purchase online and at local facilities.
Can I access my storage unit at Extra Space Storage outside of office hours?
Yes, gate access hours for Extra Space Storage are from 6:00 AM to 10:00 PM every day, allowing you to access your unit beyond standard office hours.
Are there any special discounts available when renting a storage unit?
Yes, you can rent a storage unit online today to get up to 40% off storage fees.
What forms of payment are accepted at Extra Space Storage?
Extra Space Storage accepts various payment options including American Express, Apple Pay, Cash, Check, Discover, MasterCard, and Visa.
Is Extra Space Storage located near any convenient restaurants or stores?
Yes, nearby places include Popeyes® Louisiana Kitchen and Burger King for quick meals, as well as Stop-N-Shop and Skylake Food Market for groceries and convenience items.
Are there any services nearby that customers can use before or after visiting Extra Space Storage?
Customers can visit Paradise Cleaners for dry cleaning or Headliners Barbership for grooming services, both located close to Extra Space Storage.
What nearby telecommunications stores are available around Extra Space Storage?
Nearby mobile phone stores include Boost Mobile, Mobile Wireless, and Metro by T-Mobile, offering convenient options for any telecommunications needs.
Does Extra Space Storage offer any special amenities to enhance customer convenience?
Yes, the facility offers electronic gate access, an on-site resident manager, wide drive aisles, solar power, ADA compliance, and accepts deliveries to your unit.