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Store your belongings at Extra Space Storage on 2699 Union Ave Extd in Memphis, TN today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, manager living on site, exceptional security, deliveries accepted, non climate controlled units available, parking spaces, personal access hour, RV parking, golf carts available, vehicles are allowed in drive-up units and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
Details
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.8
545 reviews
5 stars
502
4 stars
18
3 stars
11
2 stars4
1 star
10
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff, particularly Matt and Carolyn, for their exceptional service, professionalism, and willingness to help.
Facility Condition
While many reviews highlighted the cleanliness and security of the facility, there were significant concerns regarding pest issues, particularly with rats and mice.
Pricing Concerns
Several customers expressed dissatisfaction with sudden price increases shortly after renting units, leading to frustration and consideration of other storage options.
Accessibility
The facility was noted for its easy access and convenient location, contributing to a positive overall experience for many customers.
Staff Knowledge
Customers appreciated the staff's knowledge and thorough explanations regarding storage options and procedures, enhancing their overall experience.
- CCCharlestonNov 15, 20255.0Matthew was very professional and helpful!
- PLphanetra leeNov 14, 20255.0The guy at extra space storage on union extended exhibits great customer service and professionalism!!
- CHConstance HymanNov 6, 20255.0Matt Truska, has outstanding customer service skills. He is understanding, kind, and willing to answer questions. He's sooo patient, he takes time to explain everything. He worked out a issue for me, it gave me peace of mind, it made my day. I highly recommend using this storage location for your storage needs.
- TBTatyana BassNov 3, 20255.0Great service !
- TCTreble ClefOct 17, 20255.0Matt was very professional and his customer service was awesome!
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves Memphis residents near East Memphis and East Midtown.
Is Extra Space Storage close to any colleges?
Extra Space Storage is close to Christian Brothers University and University of Memphis.
Do you offer climate-controlled storage units?
Most Extra Space Storage facilities offer climate-controlled storage units as an option for anyone storing temperature sensitive items, but there are also standard storage units that don’t include climate control.
Do you have drive-up storage units?
Yes! Whether you’re moving, storing a vehicle, or using commercial storage, drive-up access is one of the best storage features available at Extra Space Storage! Because you can pull a vehicle right up to your unit, it makes moving large, heavy items—like furniture or equipment—in and out of your unit much easier.
Do you offer boat storage solutions?
Yes! At Extra Space Storage we offer outdoor parking, covered parking, and indoor storage solutions for boats of all sizes.
What are the access hours for Extra Space Storage in Memphis, TN?
Extra Space Storage is accessible daily from 6:00 AM to 10:00 PM, Sunday through Saturday.
What types of storage units does Extra Space Storage offer?
Extra Space Storage offers a large selection of self storage units including climate-controlled units, drive-up units, and standard non climate-controlled units.
Are there climate-controlled storage units available at Extra Space Storage?
Yes, most Extra Space Storage facilities, including the Memphis location, offer climate-controlled storage units for temperature-sensitive items.
Can I purchase moving and packing supplies at Extra Space Storage?
Yes, Extra Space Storage provides a variety of moving and packing supplies, including boxes, available online and at their facility.
Does Extra Space Storage provide vehicle and boat storage options?
Yes, Extra Space Storage offers vehicle storage including drive-up access and boat storage solutions such as outdoor parking, covered parking, and indoor storage for boats of all sizes.
What payment methods does Extra Space Storage accept?
Extra Space Storage accepts American Express, Apple Pay, Cash, Check, Discover, Invoice, Mastercard, and Visa.
What are the holidays when Extra Space Storage in Memphis is closed?
The facility is closed on Thanksgiving (Nov 27, 2025), Christmas Day (Dec 25, 2025), New Year's Day (Jan 1, 2026), and Independence Day (July 4, 2026).
How can the nearby Daphne's Pet Groomers be helpful during my visit to Extra Space Storage?
If you need pet grooming services while managing your storage needs, Daphne's Pet Groomers nearby provides convenient access to these services during your visit to Extra Space Storage.
Are there any educational institutions near Extra Space Storage in Memphis?
Yes, Extra Space Storage is conveniently located near Christian Brothers University and University of Memphis, making it accessible for students needing storage solutions.
What nearby services can assist with mental health and counseling around Extra Space Storage?
Aca Communities, offering counseling and mental health services, is located near Extra Space Storage, providing support options for customers in the area.