Store your belongings at Extra Space Storage on 4233 Hacks Cross Rd in Memphis, TN today! Our large selection of storage units, drive up access, drive up units, all-hours access, climate controlled units, electronic gate access, manager living on site, exceptional security, ADA compliant, deliveries accepted, non climate controlled units available, parking spaces, RV parking, wide drive isles, vehicles are allowed in drive-up units, commercial tenants, solar site, Wifi available, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
Emily and the staff received numerous praises for their exceptional customer service, being described as friendly, helpful, and knowledgeable.
Cleanliness
The facility is consistently noted for being clean and well-maintained, contributing to a positive customer experience.
Pricing Issues
Several customers expressed frustration over sudden price increases, indicating a lack of transparency in pricing.
Staff Recognition
Emily is frequently highlighted as a standout employee, with many customers specifically recommending her for her outstanding service.
Overall Experience
Most reviews reflect a positive overall experience, with customers expressing satisfaction with the service and facility.
RE
Ryan Elswick
Nov 14, 2025
5.0
This is the BEST storage place around, with two lovely ladies to assist up front. Come here for the most space and best prices!
LJ
Linda Johnson
Nov 9, 2025
5.0
Just stopping by to pick up some fall/winter clothing and put away the summer things. I love this place! So peaceful and I can take care of my business at my own pace.
TB
Tonya Bowles
Nov 7, 2025
5.0
Amber was amazing and very professional. I walk in and was greeted with a smile and a hello. She gave option and also let me visually see the difference in the sizes of units to make the decision that fits my need.
MH
Marvin Hill
Nov 4, 2025
5.0
Great experience. Quick and Easy. Catered greatly to my immediate needs.
LD
Lexa Duke
Oct 30, 2025
5.0
Employees were very professional and courteous. Property was clean and really nice. Will definitely rent from them again.
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves Memphis residents near Germantown, Oakville, Collierville, and more.
What is the closest intersection to Extra Space Storage?
Extra Space Storage is located at the corner of Hacks Cross Rd and Lowrance Rd.
Do you offer climate-controlled storage units?
Most Extra Space Storage facilities offer climate-controlled storage units as an option for anyone storing temperature sensitive items, but there are also standard storage units that don’t include climate control.
Do you have drive-up storage units?
Yes! Whether you’re moving, storing a vehicle, or using commercial storage, drive-up access is one of the best storage features available at Extra Space Storage! Because you can pull a vehicle right up to your unit, it makes moving large, heavy items—like furniture or equipment—in and out of your unit much easier.
Do you offer RV storage solutions?
Yes! At Extra Space Storage we offer outdoor parking, covered parking, and indoor storage solutions for RVs of all sizes. Whether you’re leaving an RV in storage long term or simply need a place to park an RV between uses, we offer a flexible option with month-to-month leases so you can store for as long as you need.
What are the access hours for Extra Space Storage on weekdays and weekends?
Extra Space Storage is open daily from 6:00 AM to 10:00 PM, including weekends.
Where is Extra Space Storage located?
Extra Space Storage is located at 4233 Hacks Cross Rd, Memphis, TN 38125.
Does Extra Space Storage offer climate-controlled storage units?
Yes, most Extra Space Storage facilities offer climate-controlled units for temperature-sensitive items, along with standard units.
Can I access my storage unit at any time during the day?
Yes, gate access hours are from 6:00 AM to 10:00 PM every day, allowing you to access your unit during these times.
What types of payment does Extra Space Storage accept?
Extra Space Storage accepts American Express, Apple Pay, Cash, Check, Discover, Mastercard, and Visa as payment methods.
Are moving and packing supplies available at Extra Space Storage?
Yes, Extra Space Storage offers a variety of moving and packing supplies, including boxes, available for purchase online and on-site.
Does Extra Space Storage provide RV and vehicle storage options?
Yes, they offer outdoor parking, covered parking, and indoor storage solutions for RVs and vehicles with flexible month-to-month leases.
What nearby restaurants can I visit before or after my storage appointment at Extra Space Storage?
Nearby dining options include The Original Hot Dog Factory, Mr.Casas Japanese & Mexican Food, Cajun King Seafood & Grill, and Popeyes® Louisiana Kitchen.
Are there any nearby automotive services near Extra Space Storage?
Yes, Steele-Guiltner Tire/Car-X Tire & Auto and Tire Choice Auto Service Centers are nearby for your automotive repair and tire needs.
What nearby beauty and wellness services can I find near Extra Space Storage?
Close by are several beauty and wellness spots including Glam Palace Salon, E Nathan Hair Studio, Memphis Finest Barbershop, and Utopia Esthetics & Wellness.