Extra Space Storage

4.9
425 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreRV Storage FacilityBoat Storage FacilityRecords Storage FacilityAutomobile Storage Facility
Store your belongings at Extra Space Storage on 4233 Hacks Cross Rd in Memphis, TN today! Our large selection of storage units, drive up access, drive up units, all-hours access, climate controlled units, electronic gate access, manager living on site, exceptional security, ADA compliant, deliveries accepted, non climate controlled units available, parking spaces, RV parking, wide drive isles, vehicles are allowed in drive-up units, commercial tenants, solar site, Wifi available, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
4233 Hacks Cross Rd, Memphis, TN
38125, United States

Hours

Reviews

4.9
425 reviews
5 stars
410
4 stars
8
3 stars
2
2 stars
0
1 star
5

What are people saying?

AI-generated from recent customer reviews

Customer Service

Emily and the staff received numerous praises for their exceptional customer service, being described as friendly, helpful, and knowledgeable.

Cleanliness

The facility is consistently noted for being clean and well-maintained, contributing to a positive customer experience.

Pricing Issues

Several customers expressed frustration over sudden price increases, indicating a lack of transparency in pricing.

Staff Recognition

Emily is frequently highlighted as a standout employee, with many customers specifically recommending her for her outstanding service.

Overall Experience

Most reviews reflect a positive overall experience, with customers expressing satisfaction with the service and facility.
  • RE
    Ryan Elswick
    Nov 14, 2025
    5.0
    This is the BEST storage place around, with two lovely ladies to assist up front. Come here for the most space and best prices!
  • LJ
    Linda Johnson
    Nov 9, 2025
    5.0
    Just stopping by to pick up some fall/winter clothing and put away the summer things. I love this place! So peaceful and I can take care of my business at my own pace.
  • TB
    Tonya Bowles
    Nov 7, 2025
    5.0
    Amber was amazing and very professional. I walk in and was greeted with a smile and a hello. She gave option and also let me visually see the difference in the sizes of units to make the decision that fits my need.
  • MH
    Marvin Hill
    Nov 4, 2025
    5.0
    Great experience. Quick and Easy. Catered greatly to my immediate needs.
  • LD
    Lexa Duke
    Oct 30, 2025
    5.0
    Employees were very professional and courteous. Property was clean and really nice. Will definitely rent from them again.

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.