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Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Lowe’s in Madison, TN is the go-to home improvement store near you for affordable, year-round project essentials. Shop major appliances, energy-efficient refrigerators, hardware, plumbing essentials, vanities, tools, durable tiles and luxury vinyl planks to upgrade your home. Find seasonal favorites like Christmas trees, holiday décor and outdoor lights to refresh your backyard, or enhance your outdoor space with patio furniture and power equipment at your nearby Lowe’s store. Whether tackling a DIY project or a pro renovation, Lowe’s offers expert advice, convenient shopping, and everyday value on trusted brands. Visit your nearest Lowe’s store or shop online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.3
1,455 reviews
5 stars
898
4 stars
310
3 stars
99
2 stars
37
1 star
111
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed, with some praising helpful staff while others report rude or unhelpful interactions.
Product Availability
Customers appreciate the wide selection of products available, but some have noted issues with inventory accuracy and missing items.
Delivery Issues
Numerous complaints about delivery scheduling and execution, with many customers experiencing significant delays and errors.
Store Cleanliness
Some reviews mention that the store can be dirty at times, impacting the overall shopping experience.
Staff Knowledge
While some customers found staff to be knowledgeable and helpful, others reported a lack of assistance and training among employees.
- AAAllen .ADec 28, 20255.0I always walk out with something today was a fold-up dolly definitely useful video just for laughs but it does hold up very well so far I've had the total of about 120 lb no problem whatsoever. Plus it's a husky.
- LFLaVita FleischmanDec 26, 20255.0My grandson now owns your Madison location. 😂❤️ you folks better raise him right in there!
- THTony HopkinsDec 19, 20251.0Terrible experience. Waited over an hour for my order to be loaded onto my vehicle. Part of the order was poorly banded while another significant part failed to be banded at all. The loading employees were apathetic and appeared to be ignorant of basic loading techniques as well as proper product placement and weight distribution on a flatbed vehicle. Those loading employees displayed an alarming resistance to customer direction and acted as if it was a boon to be loaded at all. This location will be a very remote choice for any future patronage and is not recommended at all. Caveat emptor.
- KIKate IrickDec 15, 20254.0They didn't have a basket or even a cart to shop with, so I had to hold everything by hand...
- GMGullan S MDec 14, 20255.0Lowe’s is a great home improvement store with a wide selection of tools, appliances, and home supplies. The store is clean, well-organized, and the staff is knowledgeable and helpful. I usually find everything I need in one trip.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products and services does Lowe's Home Improvement in Madison, TN offer?
Lowe's offers a wide range of products including appliances, tools, flooring, paint, outdoor furniture, plumbing, lighting, and gardening equipment. They also provide installation services for appliances, flooring, cabinets, and more.
What are the operating hours for Lowe's Home Improvement in Madison, TN?
Lowe's is open Monday through Saturday from 6:00 AM to 9:00 PM, and on Sunday from 8:00 AM to 8:00 PM. Holiday hours vary, so please check the specific dates.
Does Lowe's Home Improvement in Madison, TN offer delivery and in-store pickup?
Yes, Lowe's provides both in-store pickup and delivery services for customers.
How can I check the status of my order placed at Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe's account. Email updates are also sent when your order status changes.
What payment options are accepted at Lowe's Home Improvement in Madison, TN?
Lowe's accepts American Express, Cash, Check, Diner's Club, Discover, MasterCard, and Visa cards.
Where is Lowe's Home Improvement located in Madison, TN?
Lowe's is located at 10 E Campbell Road, Madison, TN 37115, United States.
What should I do if I want to return or exchange an item purchased from Lowe's?
Most items can be returned within 90 days. Online orders can be returned by starting a return online in your Order History. In-store returns require proof of purchase at the customer service desk.
Are there any nearby places of interest close to Lowe's Home Improvement in Madison, TN?
Yes, nearby places include Blue Rhino Propane Exchange for propane supplies, Minute Key for locksmith services, and Rucker's Bar B Que for dining.
How can customers visiting Lowe's benefit from nearby automotive services?
Customers can find automotive services nearby such as Meineke Car Care for repairs and oil changes, St. Mina Motorplex for used cars, and Spartan for auto body shop and parts.
What recreational and educational facilities are near Lowe's Home Improvement in Madison, TN?
Nearby, customers can visit New Life Learning Academy and Premier Learning Academy for education, and enjoy entertainment at Music City Power & Performance.