Store your belongings at Extra Space Storage on 1210 Gallatin Pike S in Madison, TN today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, exceptional security, ADA compliant, covered loading bay, deliveries accepted, non climate controlled units available, lifts available, parking spaces, RV parking, golf carts available, wide drive isles, vehicles are allowed in drive-up units, loading dock, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
Customers consistently praised the staff for being friendly, helpful, and attentive, with specific mentions of employees like Tonnie, Cody, and Kevin.
Cleanliness
The facility is noted for being clean, well-organized, and secure, contributing to a positive customer experience.
Rental Process
Many reviews highlighted the smooth and efficient rental process, with staff assisting customers in selecting the right units and explaining details clearly.
Pricing Concerns
Some customers expressed dissatisfaction with sudden price increases after promotional rates, indicating a lack of transparency regarding pricing changes.
OO
Ozzy
6 days ago
5.0
I had a great experience at Extra Space Storage in Gallatin. The facility is clean, secure, and very well organized!
Tonnie was very helpful. They are doing their business the right way! Definitely recommended
TT
Tammy Thompson
Jan 2, 2026
5.0
I was dealing with an issue that already had me stressed out before I called so I'll admit I wasn't my usual self but when I called Tonnie was so pleasant and she went above and beyond to help me and even though I still did not get the outcome from the company I would have wished with such circumstances I still felt better than I did when I called. Upon arrival Sherita was so welcoming and pleasant that I can honestly say I'm pleased with these 2 women.
SL
Sondra Lee
Dec 30, 2025
5.0
The staff is great ! They are communicative and thoughtful in making sure the customer comes first . In particular Tonie ( staff on today was very helpful with my account !
Happy New Year !
Sondra Lee
SE
Sarah Earl
Dec 29, 2025
5.0
I had to rent a space quickly which I did online then went into the office the next day to wrap things up. The customer service here is amazing. The team put me in a unit better suited for my needs, helped me with the gate and putting my lock on. It had been awhile since I’d rented a unit and just needed someone to show me what to do. Great process and really great team!
NN
Nima Nemo
Dec 26, 2025
5.0
I had a great experience at Extra Space Storage in Gallatin (Nashville area). The facility is clean, secure, and very well organized, but what really stood out was the customer service.
Tonnie and Sherita were absolutely amazing—professional, patient, and genuinely helpful from start to finish. They took the time to explain everything clearly, helped me choose the right unit, and made the whole process smooth and stress-free. You can tell they truly care about their customers.
If you’re looking for a storage place you can trust with excellent service, I highly recommend this location. Thanks again to Tonnie and Sherita for making it such a positive experience!
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves residents near Madison, Goodlettsville, Hendersonville, and more.
What is the closest intersection to Extra Space Storage?
Extra Space Storage is located near the intersection of Gallatin Pike S and Due W Ave.
Do you offer climate-controlled storage units?
Most Extra Space Storage facilities offer climate-controlled storage units as an option for anyone storing temperature sensitive items, but there are also standard storage units that don’t include climate control.
Do you have drive-up storage units?
Yes! Whether you’re moving, storing a vehicle, or using commercial storage, drive-up access is one of the best storage features available at Extra Space Storage! Because you can pull a vehicle right up to your unit, it makes moving large, heavy items—like furniture or equipment—in and out of your unit much easier.
Do you offer RV storage solutions?
Yes! At Extra Space Storage we offer outdoor parking, covered parking, and indoor storage solutions for RVs of all sizes. Whether you’re leaving an RV in storage long term or simply need a place to park an RV between uses, we offer a flexible option with month-to-month leases so you can store for as long as you need.
What are the operating hours for Extra Space Storage in Madison, TN?
Extra Space Storage is open daily from 6:00 AM to 10:00 PM, including weekends.
What types of storage units are available at Extra Space Storage?
Extra Space Storage offers a variety of units including drive-up access units, climate-controlled units, and non-climate controlled units to suit different storage needs.
Does Extra Space Storage provide moving and packing supplies?
Yes, Extra Space Storage sells moving and packing supplies including boxes, available online and at the local facility.
Is there security at the Extra Space Storage facility in Madison?
Yes, the facility has exceptional security features including electronic gate access and a manager living on site.
Does Extra Space Storage offer RV storage options?
Yes, they provide outdoor parking, covered parking, and indoor storage solutions for RVs of all sizes with flexible month-to-month leases.
What are the payment options accepted at Extra Space Storage?
Extra Space Storage accepts American Express, Apple Pay, Cash, Check, Discover, Mastercard, and Visa as payment options.
Where is Extra Space Storage located in Madison, Tennessee?
Extra Space Storage is located at 1210 Gallatin Pike S, near the intersection of Gallatin Pike S and Due W Ave in Madison, TN.
What nearby businesses can I visit around Extra Space Storage?
Nearby you can find Devon Self Storage for additional storage options, Napa Auto Parts for automotive needs, and Wendy's for a quick meal.
Are there convenient food and refreshment options near Extra Space Storage?
Yes, near Extra Space Storage you can visit Wendy's for fast food, CNLM smoothie juice bar for beverages, and Dairy Queen Grill & Chill for ice cream and meals.
Is there a car wash or automotive service nearby Extra Space Storage?
Yes, Wash N' Roll Car Wash offers auto detailing services, and Mads Auto Repair and Service along with AAMCO Transmissions provide automotive repairs nearby.