Extra Space Storage

4.9
1071 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreRV Storage FacilityBoat Storage FacilityRecords Storage FacilityAutomobile Storage Facility
Store your belongings at Extra Space Storage on 19668 US-11 in Lenoir City, TN today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, manager living on site, exceptional security, ADA compliant, deliveries accepted, multiple entrance/exit gates, non climate controlled units available, parking spaces, RV parking, golf carts available, kiosk, military discount, wide drive isles, vehicles are allowed in drive-up units, office space available, retail space available, solar site, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
19668 US-11, Lenoir City, TN
37772, United States

Hours

Reviews

4.9
1,071 reviews
5 stars
991
4 stars
42
3 stars
15
2 stars
5
1 star
18

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff, particularly Paul and Tom, for being friendly, helpful, and knowledgeable.

Facility Quality

The storage facility is noted for being clean, secure, and well-maintained, with easy access and a variety of unit sizes.

Rental Process

Many reviews highlighted the quick and easy rental process, both online and in-person, with staff assisting in finding the right unit.

Pricing Concerns

Some customers expressed dissatisfaction with unexpected rent increases and lack of communication regarding pricing changes.

Overall Experience

Overall, customers had positive experiences and recommended the facility for its excellent service and accommodating staff.
  • TC
    Todd Cummings
    4 days ago
    5.0
    Todd was very helpful. Great experience when getting set up with the unit.
  • RD
    Robert Despins
    Nov 14, 2025
    5.0
    Very good support at the Lenoir City facility. Paul was very helpful with our move out. These units are well maintained, very clean and well lit. We used this storage for over 2 years without any issues.
  • LM
    Lindsey McVey
    Nov 14, 2025
    5.0
    Todd did a great job showing us a few different units so that we could find the perfect one that meets our needs! We also appreciated Paul's input and recommendations. They were both very friendly and helpful throughout the process.
  • DL
    Daniel Lovett
    Nov 1, 2025
    5.0
    Great experience. I accidentally rented the wrong thing and they fixed me right up. Paul was great
  • AM
    Angie Mayes
    Oct 19, 2025
    5.0
    When I called in to check availability mark was great! He was eager to help, patient and got just as excited as I did when he found us exactly what we needed but even better with the price. No one in town had anything for out camper but them. Paul at the actual site was very instrumental in making the entry and paperwork very easy.

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.