Customers consistently praised the friendly and helpful staff, highlighting their professionalism and willingness to assist.
Response Time
Many reviews noted the quick response times, with technicians often arriving within 20-30 minutes for emergency calls.
Pricing
Feedback on pricing was mixed; while many found the prices reasonable, some felt certain services were too expensive.
Service Quality
Overall, the quality of service was highly rated, with technicians being described as knowledgeable and efficient.
Communication Issues
Some customers experienced communication problems, such as delays in service or lack of follow-up, which affected their overall satisfaction.
LV
Lisa Vinson
Nov 11, 2025
5.0
Harrison’s (Dayson and Jared) saved the day!! We called around several places to see if we could get into our smart lock because the code some how reset and did not work. All the keys were inside the house. Well, everyone that we called said that they don’t work on smart locks, There was even a point where someone told me “we will have to break the entire lock” to get in. You could imagine how upset I was. This is a brand new house and this lock had never been used before now. When I got on the phone with Dayson, she was absolutely spectacular. She was calm friendly and said “let’s see what we can do”. She checked with someone at Harrisons said we do some can you send me a picture. I did and when I sent it she said it was one of the kind that they COULD open no problem. No breaking. She got it all approved and I was told they could send out a locksmith right away. This is exactly what I needed to hear! She was is ready to line it up within a couple of hours. The person meeting the Locksmith was not able to come until the next day so Dayson arranged a schedule for us to have Jared come at a the time. He was on time fast and done. WahLah!! Thank you Jared!! He called me to let me know he finished and took my payment. He was also extremely kind. Thank you Harrisons for hiring good people and getting the job done right! I will recommend you to others!!
TH
Tamara Hudson
Apr 12, 2024
5.0
Quick,friendly.
EE
Eric
Jun 30, 2018
5.0
Needed an extra key, got an extra key. Fastest I have ever seen a key made, worked perfect.
Frequently Asked Questions About Harrison's Lock Service
What are the main services offered by Harrison's Lock Service?
Harrison's Lock Service provides a range of locksmith services including lock out service, commercial and residential lock service, mobile key cutting, electronic rekeying, safe services, door hardware like door closers, and padlocks.
Where is Harrison's Lock Service located?
Harrison's Lock Service is located at 307 West Main St, Suite H, Lebanon, TN 37087, USA.
What are the regular business hours for Harrison's Lock Service?
Harrison's Lock Service is open Monday to Friday from 8:30 AM to 5:00 PM. It is closed on Saturdays and Sundays but offers 24 hour emergency service.
Does Harrison's Lock Service provide emergency locksmith services?
Yes, Harrison's Lock Service offers 24 hour emergency locksmith services.
Which brands does Harrison's Lock Service work with?
They work with various brands including Medeco, Arrow, Mul-T-Lock, Schlage, Alarm Lock, Pemko, Rockwood, Yale, Marks, and Von Duprin among others.
What payment methods are accepted at Harrison's Lock Service?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
How can I contact Harrison's Lock Service for inquiries or service requests?
You can contact them via their main phone at +1 615-444-1414, their alternate phone at +1 615-444-6800, or email at Sales@Harrisonlock.com.
What nearby restaurants can I visit before or after my appointment at Harrison's Lock Service?
Nearby dining options include La Canasta Bakery & Restaurant, La Canasta Restaurant and Bakery, Speedy Burrito Lebanon Tennessee, Fried Green Tomatoes Food Truck, Rockin' Mike's, Tater's, and Sweet Tea Cafe.
Are there any beauty salons near Harrison's Lock Service for personal grooming?
Yes, nearby beauty salons include Machelle's Total Look, Hair Creations, Yesterdays Barbershop, Salon Savy, and Sun Tan Village.
Can I find any retail or jewelry stores close to Harrison's Lock Service?
Yes, Winfrey's Rone Jewelry, a jewelry and retail store, is close by, as well as Family Video and Dollar General stores nearby for shopping needs.