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Frequently Asked Questions About US Storage Centers
Are there any items that I am NOT able to store?
Liquids, Explosives, Flammable liquids, Toxic materials and Perishables. Please contact us if you have any questions regarding a specific item.
When can I move in?
If there is a storage space available that meets your specific storage needs you can move in anytime during office hours.
What type of documentation do I need to provide in order to rent?
We require a Government issued photo ID (example: driver’s license, state id, or passport). Military customers are required to provide more information.
How do I make a payment?
You can pay in person, online, by phone, or via mail. You may also sign up for automatic payments.
Do I need to sign a long-term lease?
There are no long-term obligations — we rent on a month-to-month basis.
What forms of payment do you accept?
We accept checks, cash, VISA, and Mastercard. We also accept cashier's checks and money orders.
Do you sell boxes and moving supplies?
Yes, we also sell locks in addition to boxes and moving supplies for your convenience.
Do I need to bring my own lock?
Customers will be required to provide a compatible lock for their unit if they choose to purchase their own. Locks are also available for purchase at the facility.
What sizes do you have and how much do they cost?
We have a wide variety of unit sizes to meet your storage needs. Unit sizes and prices vary by location. Please contact a location near you for available sizes and prices, or see our Size Guide online!
Can I stop by to view the facility or do I need a storage space?
Stop by anytime during our office hours and our professional storage team will give a complimentary tour of the facility. Office hours vary per location.
What times do I have access to the gates?
To see gate hours, visit the facility page on our website to see the access hours.
Do I have to pay to reserve a storage unit?
Our online reservations are hassle-free and do not require any credit card holds. Reserve online today!
Do you offer discounts?
Yes! We offer special pricing and promotions for new storage customers such as one month 50% off. You can find our promotions by searching for your local facility on our website.
Do you offer online rentals?
Yes! Find your local facility on our website and rent your unit today from the comfort of your own home. Save time by completing your lease and payment online.
What are the business hours for US Storage Centers in La Vergne?
The office is open Monday through Friday from 9:30 AM to 6:00 PM, Saturday 8:30 AM to 5:00 PM, and Sunday 10:00 AM to 2:00 PM. Gate access hours are from 6:00 AM to 10:00 PM daily.
Are there any items that I cannot store at US Storage Centers?
Items such as liquids, explosives, flammable liquids, toxic materials, and perishables are not allowed. Please contact us if you have questions about specific items.
What identification is needed to rent a storage unit?
A government-issued photo ID such as a driver’s license, state ID, or passport is required. Military customers must provide additional information.
Is there a long-term lease requirement at US Storage Centers?
No, storage units are rented on a month-to-month basis without long-term obligations.
How can I make payments for my storage unit?
Payments can be made in person, online, by phone, or via mail. Automatic payments are also available.
Do you accept credit cards as a form of payment?
Yes, Visa and Mastercard are accepted along with checks, cash, cashier's checks, and money orders.
Can I visit US Storage Centers to view the facility without renting a unit?
Yes, you can stop by during office hours for a complimentary tour of the facility.
Are there nearby hotels if I need accommodations close to US Storage Centers?
Yes, nearby hotels include SureStay Plus Hotel by Best Western Nashville Southeast, Baymont by Wyndham La Vergne, Econo Lodge Inn & Suites Southeast, and Quality Inn & Suites, offering convenient lodging options.
What dining options are available around US Storage Centers?
Nearby dining includes fast food restaurants like Krystal and Subway, as well as breakfast spots such as Waffle House and coffee shops like White Bison Coffee and Circle K.
Are there convenient gas stations or automotive services near US Storage Centers?
Yes, nearby gas stations include Shell, Twice Daily, Kwik Sak, Pilot Travel Center, and Kangaroo Express. Automotive services are available at Accurate Automotive and Streetside Classics for repairs and used car sales.