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Frequently Asked Questions About US Storage Centers
Are there any items that I am NOT able to store?
Liquids, Explosives, Flammable liquids, Toxic materials and Perishables. Please contact us if you have any questions regarding a specific item.
When can I move in?
If there is a storage space available that meets your specific storage needs you can move in anytime during office hours.
What type of documentation do I need to provide in order to rent?
We require a Government issued photo ID (example: driver’s license, state id, or passport). Military customers are required to provide more information.
How do I make a payment?
You can pay in person, online, by phone, or via mail. You may also sign up for automatic payments.
Do I need to sign a long-term lease?
There are no long-term obligations — we rent on a month-to-month basis.
What forms of payment do you accept?
We accept checks, cash, VISA, and Mastercard. We also accept cashier's checks and money orders.
Do you sell boxes and moving supplies?
Yes, we also sell locks in addition to boxes and moving supplies for your convenience.
Do I need to bring my own lock?
Customers will be required to provide a compatible lock for their unit if they choose to purchase their own. Locks are also available for purchase at the facility.
What sizes do you have and how much do they cost?
We have a wide variety of unit sizes to meet your storage needs. Unit sizes and prices vary by location. Please contact a location near you for available sizes and prices, or see our Size Guide online!
Can I stop by to view the facility or do I need a storage space?
Stop by anytime during our office hours and our professional storage team will give a complimentary tour of the facility. Office hours vary per location.
What times do I have access to the gates?
To see gate hours, visit the facility page on our website to see the access hours.
Do I have to pay to reserve a storage unit?
Our online reservations are hassle-free and do not require any credit card holds. Reserve online today!
Do you offer discounts?
Yes! We offer special pricing and promotions for new storage customers such as one month 50% off. You can find our promotions by searching for your local facility on our website.
Do you offer online rentals?
Yes! Find your local facility on our website and rent your unit today from the comfort of your own home. Save time by completing your lease and payment online.
What are the daily access hours for US Storage Centers in La Vergne?
US Storage Centers in La Vergne is accessible daily from 6:00 AM to 10:00 PM.
What are the office hours for US Storage Centers?
The office hours are Monday to Friday from 9:30 AM to 6:00 PM, Saturday from 8:30 AM to 5:00 PM, and Sunday from 10:00 AM to 2:00 PM.
Can I move in to a storage unit at any time?
You can move in anytime during office hours if there is a storage space available that meets your needs.
What items am I prohibited from storing at US Storage Centers?
You are not allowed to store liquids, explosives, flammable liquids, toxic materials, and perishables. For specific items, please contact the facility.
What documentation is required to rent a storage unit?
A government issued photo ID such as a driver's license, state ID, or passport is required. Military customers need to provide additional information.
What payment methods does US Storage Centers accept?
They accept checks, cash, VISA, Mastercard, cashier's checks, and money orders. Automatic payments can also be set up.
Are long-term leases required at the storage facility?
No, storage units are rented on a month-to-month basis with no long-term obligations.
Are there any nearby car dealerships that customers might visit?
Yes, nearby car dealerships include B&B Brothers LLC and United Auto Sales & Leasing, which could be convenient if you are purchasing a vehicle and need storage accommodations.
What gas stations are located near US Storage Centers?
Nearby gas stations include Mobil, Exxon & Mobil Stations, Speedway, and the ATM (Tiger Market) which also offers gas and convenience store services.
Are there any nearby services useful for moving or transport?
Yes, U-Haul Neighborhood Dealer is nearby for truck rentals, and Amazon Locker - Skander provides convenient courier and delivery services, perfect for storage customers.