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Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Find everything you need for home upgrades at Lowe’s in La Follette, TN, your trusted & nearby home improvement store. From high-quality appliances and energy-efficient refrigerators to essential plumbing supplies, hardware, tools, vanities, tile and luxury vinyl plank flooring, our store offers a complete selection for any project. Visit your nearest Lowe’s store to explore seasonal décor, Christmas trees, outdoor lighting, patio sets and power equipment designed to enhance both indoor and outdoor areas. Whether you’re handling a DIY project or overseeing a full renovation, Lowe’s provides expert assistance, reliable products and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.1
1,269 reviews
5 stars
708
4 stars
285
3 stars
106
2 stars
55
1 star
115
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees are praised for being helpful and friendly, others are criticized for being rude or unprofessional.
Product Availability
Customers frequently report issues with stock availability and delivery delays, leading to frustration.
Store Cleanliness
The store is generally noted as clean and organized, contributing positively to the shopping experience.
Staff Knowledge
While some staff members are recognized for their helpfulness and product knowledge, others are described as uninformed or unhelpful.
Checkout Experience
There are complaints about the reliance on self-checkout and long wait times, with requests for more staffed checkout options.
- MMMikeJan 4, 20262.0I have almost stopped going to Lowes due to tool brands they sell and almost nothing priced in lumber. I want to support my local Lowes, but it has gone down the last fews years, so, I started going to Home Depot if I need tools. I have never had a problem getting help in the one at Oak Ridge or North Knoxville. Hopefully management will Lowes back on track.
- DSDean SweseyDec 31, 20254.0Associates did ask if I needed anything.
- TBTC BrooksDec 10, 20255.0Who doesn't love Lowes.
- LFLaurie FaughtDec 1, 20251.0Looked online to see what time they opened, it said 8 am. Drive 45 miles to find out it didn't open until 9 am. 😞
- JHJimmy HoffaNov 11, 20255.0There's a woman that works in the paint department ... I didn't catch your name but y'all need to give her a raise she is really nice she does her job well she knew everything I needed ..she knew what I should use All I had to do was pick the color she's an older woman and I don't want to guess her age cuz I don't want to be wrong.. next time I'll get her name and I'll post it really nice lady .. If it helps I went in the middle of the day so it was like maybe first shift..
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in La Follette, TN?
You can find a wide range of products including paint, patio furniture, home décor, tools, flooring, appliances, plumbing supplies, decking, grills, lumber, and gardening equipment.
What are Lowe's store hours in La Follette, TN?
The store is open from 6:00 AM to 9:00 PM Monday through Saturday, and from 9:00 AM to 8:00 PM on Sundays, with special holiday hours on certain dates.
Does Lowe's in La Follette offer in-store pickup and delivery services?
Yes, Lowe's provides both in-store pickup and delivery services at their La Follette store.
How can I check the status of my order from Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe’s account. Email updates will be sent if your order status changes.
What payment methods are accepted at Lowe's Home Improvement in La Follette?
Lowe's accepts various payment options including American Express, Cash, Check, Diners Club, Discover, MasterCard, and Visa.
Can I return or exchange items purchased at Lowe's?
Most items can be returned within 90 days. Online purchases can be returned via your Order History page, and in-store returns require proof of purchase at the customer service desk.
Are there nearby places where I can exchange propane near Lowe's La Follette?
Yes, Blue Rhino Propane Exchange is located nearby for propane exchanges, which is convenient if you're purchasing grills or outdoor equipment at Lowe's.
Where can I get locksmith services close to Lowe's Home Improvement in La Follette?
Minute Key and minuteKEY locksmith services are located nearby, making it easy to get keys copied or locksmith assistance during your visit to Lowe's.
Are there dining options near Lowe's in La Follette for a quick meal before or after shopping?
Yes, nearby dining options include Hardee's, Taco Bell, Po Ho’s (an ice cream and smoothie bar), Arby’s, and Subway, convenient for grabbing a quick meal.
What brands does Lowe's Home Improvement offer at their La Follette store?
Lowe's offers trusted brands such as GE, Whirlpool, LG, Samsung, Craftsman, Dewalt, Kohler, Kobalt, Bosch, and many others across various home improvement categories.