Business Details
About
Self-Storage FacilityPublic StorageMoving Supply StoreBoat Storage FacilityRecords Storage Facility
Store your belongings at Extra Space Storage on 2072 Western Ave in Knoxville, TN today! Our large selection of storage units, drive up access, drive up units, climate controlled units, exceptional security, ADA compliant, deliveries accepted, parking spaces, elevator access, security access to your floor only, drive up climate controlled units, kiosk, military discount, wide drive isles, solar site, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
Details
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.9
968 reviews
5 stars
923
4 stars
24
3 stars7
2 stars5
1 star9
What are people saying?
AI-generated from recent customer reviews
Customer Service
Staff members, especially Brandon and Daniel, received high praise for their friendliness, helpfulness, and responsiveness to customer needs.
Cleanliness
The facility is consistently described as clean and well-maintained, contributing to a positive customer experience.
Accessibility
Customers appreciated the easy access to their storage units and the availability of carts for moving items.
Security
Many reviews highlighted the secure environment of the storage facility, making customers feel safe about their belongings.
Pricing Concerns
Some customers expressed dissatisfaction with unexpected rent increases, indicating a need for better communication regarding pricing.
- ACAutumn Coffman2 days ago5.0Derrick is one of the best employees I've met at this company. I've helped a few friends with different units at different locations but this guy at this location stands out. He is extremely educated about the company and is thorough with the step by step process. Always kind, always smiling. I highly recommend this location!
- MMMelody4 days ago5.0The staff was great to work with. Every thing was clean and ready for our arrival. Thank you guys for a easy get in and get out
- LWLakewsha Wallace5 days ago5.0Easy process and I got the unit size and price I reserved online. Awesome customer service.
- BBBrandonDec 29, 20255.0Best place I’ve ever stored. Brandon and all the staff there are absolutely amazing! Very responsive to any concerns or issues. Quick to address any issues if any. Super understanding and friendly! Best place to store.
- SBStephanie BlountDec 18, 20255.0Great place clean super friendly staff and will not let anyone just come in your unit without your knowledge they are awesome here
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves Knoxville residents near West Knoxville, Mechanicsville, West View, Western Heights, Fort Sanders, Downtown Knoxville, Old City, and more.
What is the closest intersection to Extra Space Storage?
Extra Space Storage is located at the corner of Western Ave and Middlebrook Pike.
Is Extra Space Storage close to any colleges?
Extra Space Storage is close to the University of Tennessee Knoxville.
Do you offer climate-controlled storage units?
Most Extra Space Storage facilities offer climate-controlled storage units as an option for anyone storing temperature sensitive items, but there are also standard storage units that don’t include climate control.
Do you have drive-up storage units?
Yes! Whether you’re moving, storing a vehicle, or using commercial storage, drive-up access is one of the best storage features available at Extra Space Storage! Because you can pull a vehicle right up to your unit, it makes moving large, heavy items—like furniture or equipment—in and out of your unit much easier.
What are the access hours for Extra Space Storage in Knoxville, TN?
Extra Space Storage is open daily from 6:00 AM to 10:00 PM, Sunday through Saturday.
What types of storage units does Extra Space Storage offer?
They offer a large selection of units including drive-up access units, climate-controlled units, and standard units without climate control to suit different storage needs.
Does Extra Space Storage provide moving and packing supplies?
Yes, they offer a variety of moving and packing supplies and boxes available for purchase online and at the facility.
Where is Extra Space Storage located in Knoxville?
Extra Space Storage is located at 2072 Western Ave, Knoxville, TN 37921, at the corner of Western Ave and Middlebrook Pike.
Can I access my storage unit outside of office hours?
Yes, the gate hours allowing unit access are from 6:00 AM to 10:00 PM every day of the week.
What payment options are accepted at Extra Space Storage?
They accept American Express, Apple Pay, Cash, Check, Discover, Invoice, Mastercard, and Visa.
Are there any discounts available at Extra Space Storage?
Yes, Extra Space Storage offers a military discount for eligible customers.
What nearby places can help customers find Extra Space Storage easily?
Extra Space Storage is near notable locations such as the University of Tennessee Knoxville and the College Hill Seventh-day Adventist Church, which can help in giving directions to the facility.
What amenities are available near Extra Space Storage that customers might visit?
Nearby amenities include Food City supermarket and Food City Pharmacy for shopping needs, and Malcolm Martin Park for recreation before or after your storage visit.
How can nearby public and community services support customers using Extra Space Storage?
Community centers like Wesley House Community Center and social service organizations such as Mobile Meals Kitchen are nearby and can be beneficial resources for customers in the area.