Business Details
About
Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage Facility
Store your belongings at Extra Space Storage on 10308 Dutchtown Rd in Knoxville, TN today! Our large selection of storage units, drive up access, climate controlled units and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
Details
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.9
514 reviews
5 stars
504
4 stars4
3 stars0
2 stars0
1 star6
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff, particularly Dan, for being friendly, helpful, and accommodating.
Cleanliness
The facility is frequently described as clean and well-maintained, contributing to a positive customer experience.
Pricing
While many customers appreciated the competitive pricing, some noted that prices increased after a few months.
Accessibility
The facility is noted for its easy access and convenience, making it suitable for various storage needs.
Overall Experience
Many reviews highlight a smooth and positive overall experience, with customers expressing high satisfaction and willingness to recommend the service.
- DMDarel MiddletonNov 14, 20255.0Great customer service and met with me immediately and got all requirements done with in minutes. Great job
- AMAmy MurrayNov 12, 20255.0Dan was the most respectful at Extra Space Storage. He helped us, let us stay warm, and gave us water, while waiting on our parents to come pick us up.
- GTGary & Jessica Tuck (G & J Tuck)Nov 12, 20255.0Dan is awesome. He's helping our kids out and allowing for us to fix the situation we're in cuz we store with extra space and it's awesome of him to do this it's just a really cool thing he's provided them water help them get rid of some trash and everything he's been a great guy. I would recommend extra space storage for anyone especially at the dutchtown or the neighborhood locations because these guys are great Mike too.
- HBHarmony BoothNov 11, 20255.0Highly recommend this location - Dan greeted me at the door and offered me many options for my needs. No pressure, very hospitable, great atmosphere, clean and safe. I couldn’t be more pleased with my experience and will definitely be coming back soon. Steve from NJ
- BTBrenda TaylorNov 10, 20255.0Was a pleasure from the start renting a unit from here. Daniel was super helpful and made it a great experience dealing with our issue. I would recommend this location to anyone needing to rent a storage unit.
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What are the operating hours for Extra Space Storage in Knoxville?
Extra Space Storage is open daily from 6:00 AM to 10:00 PM, including weekends.
Are there any days when Extra Space Storage is closed for holidays?
Yes, the facility is closed on major holidays including November 27, 2025, December 25, 2025, January 1, 2026, and July 4, 2026.
How can I reserve a storage unit at Extra Space Storage?
You can reserve a storage unit online by visiting their reservation page at extraspace.com/storage/facilities/us/tennessee/knoxville/6421.
What types of storage units are available at Extra Space Storage?
Extra Space Storage offers a large selection of storage units including drive-up access units, climate-controlled units, and vehicle storage options.
Does Extra Space Storage sell packing and moving supplies onsite?
Yes, Extra Space Storage offers a variety of moving and packing supplies such as boxes, available for purchase at their facility and online.
What payment methods does Extra Space Storage accept?
They accept multiple payment options including American Express, Apple Pay, Cash, Check, Discover, Invoice, MasterCard, and Visa.
What are the access hours versus office hours at Extra Space Storage?
Office hours refer to when the Store Manager is available for assistance, while gate hours indicate when you can access your storage unit; at this facility, gate access is daily from 6:00 AM to 10:00 PM.
What nearby financial services can customers visit when coming to Extra Space Storage?
Customers can visit nearby financial advisors such as Sugar Magnolia Wealth Advisors, RidgeBrooke Tax & Retirement Planning, and Denton Financial Group for financial services.
Are there any medical or health facilities near Extra Space Storage?
Yes, facilities like Gentiva Hospice, Priority Ambulance, and Hardin Valley Eyecare & Optical are located nearby for any health-related needs.
What businesses near Extra Space Storage can help with moving and packing needs?
Nearby businesses such as the Extra Space Storage location itself also provide packing supplies; additionally, customers can find related products and services at local moving supply stores nearby.