Extra Space Storage

4.9
661 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage Facility
Store your belongings at Extra Space Storage on 735 Ebenezer Rd in Knoxville, TN today! Our large selection of storage units, climate controlled units, exceptional security, ADA compliant, deliveries accepted, multiple entrance/exit gates, parking spaces, elevator access, security access to your floor only, kiosk, wide drive isles, solar site, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
735 Ebenezer Rd, Knoxville, TN
37923, United States

Hours

Reviews

4.9
661 reviews
5 stars
626
4 stars
15
3 stars
2
2 stars
1
1 star
17

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff, particularly Cassidy, received high praise for being helpful, friendly, and professional, contributing to a positive customer experience.

Cleanliness

The facility is consistently noted as clean, well-maintained, and secure, enhancing customer satisfaction.

Safety Concerns

Some customers expressed concerns about the lack of outside lighting, which could pose safety issues, particularly at night.

Ease of Process

Customers found the rental process to be simple and efficient, with many highlighting the helpfulness of staff in navigating their needs.
  • KR
    Kelly Rogers
    6 days ago
    5.0
    Great location, units are clean, service is wonderful! Thank you Jason for all your help today! 😊
  • SC
    stefan conlee
    Jan 5, 2026
    5.0
    Great place with amazing staff
  • BP
    Brenda Perez
    Dec 12, 2025
    5.0
    My experience at ExtraSpace Storage was excellent. Store Manager Cassidy was nice, helpful, and informative. I received a great offer for my unit, and I would recommend ExtraSpace Storage to anyone looking for a safe, clean, and well-maintained storage space.
  • JC
    Jacob Chetister
    Dec 6, 2025
    5.0
    Great place I work for all my sons moving and storage been here a bunch of times I would definitely recommend 10 out of 10 service Cassidy was great she helped me out so much!!
  • RR
    rld
    Dec 1, 2025
    4.0
    Overall very good experience. Facility is clean inside and out. Staff was courteous and helpful. I would have given a five star rating excepting the following. I recollect from using this facility that there was working outside lighting in the past. Currently, there is no outside lighting on any side of the building. The area at the rear off the building at the back entrance is particularly dark after sundown. While not at the facility, I have seen instances where the homeless are moving into the areas surrounding Kingston Pike. I had no issues, but the lack of lighting could pose a safety and security issue. This situation also makes it is difficult to see the side entrance driveway that leads to the back of the building. I did pass this information along to the office staff who were forwarding to management. Again perfectly fine experience except the lack of outside lighting.

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.