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Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage Facility
Store your belongings at Extra Space Storage on 130 Jack Dance St in Knoxville, TN today! Our large selection of storage units, climate controlled units, manager living on site, exceptional security, ADA compliant, deliveries accepted, multiple entrance/exit gates, parking spaces, elevator access, wide drive isles, loading dock, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
Details
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.9
568 reviews
5 stars
531
4 stars
21
3 stars5
2 stars2
1 star
9
What are people saying?
AI-generated from recent customer reviews
Customer Service
Staff members, particularly Ben, Joe, and Mike, received high praise for their friendliness, helpfulness, and professionalism, making the rental process smooth and enjoyable.
Cleanliness
The facility is consistently described as clean, well-maintained, and secure, contributing to a positive customer experience.
Accessibility
Customers appreciated the easy access to the facility and the convenience of the online rental process.
Pricing Concerns
Some customers expressed dissatisfaction with unexpected fee increases after initial rental agreements, indicating a need for clearer communication regarding pricing.
Overall Experience
Many reviews highlight a positive overall experience, with customers recommending the facility for its excellent service and supportive staff.
- EFEd Frey2 days ago5.0Joe was great to work with. He helped tremendously. I’d be giving a different rating for the company vs Joe’s help.
- AHAkeila HortonNov 10, 20255.0Service was excellent the employees was very nice and helpful
- DBD. Jill BentleyNov 10, 20255.0Best experience with a storage facility to date! They have been there for years and it looks almost brand new. I did everything online. When I got to my unit, everything was prepared and the manager even met me and personally showed me how everything works. He genuinely cares about the facility and his customers.
- CAChary AyalaNov 4, 20255.0Convenient location. Joe at the front desk was super friendly and courteous. Best customer service around.
- CNCraig NorwoodOct 16, 20255.0I needed a storage unit and walked right in and the guys there helped me out right away and got my the information and what I was needing!
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves Knoxville residents near Cedar Bluff, West Hills, Westborough, Westavia Woods, Rocky Hill, and more.
What is the closest intersection to Extra Space Storage?
Extra Space Storage is located at the corner of Kingston Pike and Montvue Rd.
Do you offer climate-controlled storage units?
Most Extra Space Storage facilities offer climate-controlled storage units as an option for anyone storing temperature sensitive items, but there are also standard storage units that don’t include climate control.
Are moving carts or dollies provided?
Nearly all Extra Space Storage facilities that offer indoor storage units with access through a hallway have push carts. If you need a push cart to transport your belongings, please let the facility manager know, and they will be happy to assist you.
Do you offer indoor storage?
Yes! Indoor storage units are a popular option at Extra Space Storage. These units are located in a building structure and provide a protected, enclosed space to store your belongings. Many prefer this type of storage due to the extra layer of separation from the outdoor elements.
What are the access gate hours for Extra Space Storage in Knoxville?
The gate hours are from 6:00 AM to 10:00 PM every day, including Sunday through Saturday.
What are the office hours for Extra Space Storage at 130 Jack Dance St?
The office is open Monday to Friday from 9:30 AM to 6:00 PM, Saturdays from 9:00 AM to 5:30 PM, and is closed on Sundays.
Does Extra Space Storage offer climate-controlled storage units?
Yes, most facilities offer climate-controlled units for temperature sensitive items, along with standard storage units without climate control.
Can I purchase moving and packing supplies at Extra Space Storage?
Yes, a variety of moving and packing supplies, including boxes, are available online and at local facilities for purchase.
What types of payment does Extra Space Storage accept?
They accept American Express, Apple Pay, Cash, Check, Discover, Invoice, MasterCard, and Visa.
Where is Extra Space Storage located in Knoxville?
It is located at 130 Jack Dance St near the intersection of Kingston Pike and Montvue Rd in Knoxville, TN 37919.
Are moving carts or dollies available at Extra Space Storage?
Yes, most facilities provide push carts for indoor storage units, and the facility manager can assist in providing one if needed.
What nearby restaurants can I visit before or after using Extra Space Storage?
You can try Salsarita's Fresh Mexican Grill for Mexican cuisine or Sticky Rice Cafe for Asian dishes and bubble tea, both located close to the facility.
Are there any nearby lodging options near Extra Space Storage?
Yes, Ramada and Comfort Inn & Suites Knoxville West are nearby hotels, convenient if you need accommodations while using the storage facility.
Are there health and medical services near Extra Space Storage?
Nearby services include Benchmark Physical Therapy, Optical Dispensary, Stanton Optical, and several dental offices such as Aspen Dental and New Dentistry.