Extra Space Storage

4.8
517 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage Facility
Store your belongings at Extra Space Storage on 10630 Hardin Valley Rd in Knoxville, TN today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, ADA compliant, deliveries accepted, multiple entrance/exit gates, non climate controlled units available, parking spaces, elevator access, golf carts available, military discount, wide drive isles, solar site, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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  • DebitAvailable

Location

Extra Space Storage
10630 Hardin Valley Rd, Knoxville, TN
37932, United States

Hours

Reviews

4.8
517 reviews
5 stars
473
4 stars
19
3 stars
4
2 stars
4
1 star
17

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff, especially Chris and Mike, received high praise for their exceptional customer service and willingness to assist customers.

Cleanliness

The facility is consistently described as clean, well-maintained, and secure, contributing to a positive customer experience.

Pricing Concerns

Some customers expressed dissatisfaction with sudden price increases after a short period of rental, feeling misled about pricing practices.

Ease of Process

Customers appreciated the straightforward and efficient rental process, including online booking and easy access to units.
  • SC
    Samantha Collins
    6 days ago
    5.0
    Chris Bailey was so helpful today as we navigated my moving into a smaller storage unit. We have been in a 20x20ft space and were ready to downsize. Chris made sure to show us the other sized units and helped us get the best deal as we move to a smaller space. I highly recommend extra storage and Chris in particular.
  • RJ
    Rodney Jorgensen
    Jan 5, 2026
    5.0
    Great experience! Chris gave us the tour and showed us our unit. He is a real asset. The facility is very clean and secure. We will recommend to others who have a need.
  • DM
    Don Murray
    Dec 30, 2025
    5.0
    The manager of the storage place Chris went above and beyond his call of duty to make sure I got moved in and everything was working properly on the storage unit. He actually had to change out the sliding door lock because it was kind of sticking. He put a brand new one for me! I highly recommend this storage place!
  • SC
    Steve Clark
    Dec 27, 2025
    5.0
    Chris and Mike were exceptional. We had 6 indoor storage units at one time while building our new home. They were always very helpful and worked on getting my wife and I the best deal they had going at the various times we needed additional units. The storage facility was well kept and very clean. I would highly recommend the facility and the Professional Team at the Hardin Valley Rd location in Knoxville TN.
  • JJ
    Joseph Romines (Jt)
    Dec 15, 2025
    5.0
    Chris and Mike here at the Hardin Valley location made the process of signing up as easy as possible, as well as being extremely courteous and well mannered men. The facility itself is very clean, humidity and temperature controlled, and Chris walked me to my unit as well as showing me the space and how the key worked to take the guess work out for me. Thank you gentlemen, I will recommend this location anytime a friend or family member is looking for a storage space to use.

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.