Extra Space Storage

4.9
237 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage Facility
Store your belongings at Extra Space Storage on 1431 E Weisgarber Rd in Knoxville, TN today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, exceptional security, ADA compliant, non climate controlled units available, parking spaces, drive up climate controlled units, wide drive isles, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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  • DebitAvailable

Location

Extra Space Storage
1431 E Weisgarber Rd, Knoxville, TN
37909, United States

Hours

Reviews

4.9
237 reviews
5 stars
224
4 stars
6
3 stars
3
2 stars
1
1 star
3

What are people saying?

AI-generated from recent customer reviews

Customer Service

Vince received numerous accolades for his exceptional customer service, being described as friendly, helpful, and knowledgeable.

Facility Condition

The storage facility is consistently noted as clean, well-maintained, and secure, contributing to a positive customer experience.

Pricing Issues

Several customers expressed dissatisfaction with frequent price increases, leading to frustration and concerns about affordability.

Ease of Process

Customers appreciated the smooth and easy process for renting units, with many highlighting quick setup and helpful staff.

Mixed Experiences

While many reviews were positive, some customers reported significant issues with management and billing, indicating a need for improved communication.
  • GL
    Guy Lambert
    2 days ago
    5.0
    The manager Vince was super helpful and nice
  • JM
    Jim McKairnes
    4 days ago
    5.0
    Can't say enough good things about my ESS experience here -- the ease of securing a unit, the central location and all-drive-up footprint, the rates and lack of lock-in contracts, and the friendly and dependable communication with manager Vince. Very happy all around!
  • JW
    Jacob Winters
    5 days ago
    5.0
    Great guy easy to talk to and very friendly
  • SC
    Sheila Copeland
    Nov 8, 2025
    3.0
    I’ve had a unit at this location for about 2 years. Over that 2 years, my rates have gone up 2 or 3 times to the point it’s almost double what I was paying. They say it’s because of demand and prices in the area, but the places charging the same rates in the area are only a few years old and typically climate controlled. I moved to another location down the road that’s also an old location, unit is slightly smaller and half the monthly rate.
  • OT
    Obba Tero
    Oct 31, 2025
    5.0
    Easy to reserve. Good location, clean, staff very friendly and knowledgeable. Only downside is the periodic monthly fee increase. Overall I think the experience was pretty good.

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.