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Rent To Own StoreFurniture Rental ServiceAppliance Rental ServiceElectronics StoreComputer Rental
Visit our Aaron's store located at 2605 N Broadway St, , Knoxville, TN, to shop the latest deals on rent to own furniture, washers & dryers, refrigerators, TVs, mattresses, and more with affordable monthly payments. Don't miss out on Black Friday Week at Aaron's—November 24 to 30, 2025! Take advantage of up to 25% off select products, and be sure to check out our special product drops all week long. Renting to own with Aaron's is a budget-friendly way to make your space feel like home. Even if your credit isn't the best, Aaron's offers approvals when other stores won't. Renting to own is not credit, and when you rent to own, you avoid large upfront payments by making affordable monthly payments instead. On most products, you can choose a lease ownership plan of 12 months, 18 months, or even 24 months. We want you to choose the best lease ownership plan for you.
Location
Hours
Reviews
4.0
237 reviews
5 stars
150
4 stars
27
3 stars
7
2 stars
5
1 star
48
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a mix of positive and negative experiences with customer service, with some employees praised for their helpfulness while others were described as rude and unprofessional.
Delivery Issues
Multiple reviews highlight significant problems with delivery, including delays, cancellations, and poor communication regarding delivery times.
Product Quality
Customers expressed dissatisfaction with the quality of products, citing issues with faulty equipment and poor construction of furniture.
Employee Behavior
Several reviews mention specific employees by name, with some being commended for their friendliness and professionalism, while others were criticized for being rude or unhelpful.
Communication Problems
Many customers reported a lack of effective communication from the staff, particularly regarding service issues and delivery updates.
- ABAnthony BinghamNov 4, 20255.0Shout out to my man travis coming on such short notice to hook up my washer and dryer and changing my dryer plug! Not only did he provide Good service he also entertained my my boys w/ these spot on cartman and shaggy voice imitations very impressive 👏! I would definitely recommend this man! Great fella good service would definitely get my future business soon. Keep up the great work Travis from the Broadway store location!
- CACarrie AshleyNov 1, 20251.0Not only do the people at this location lie about your delivery, they also bill you for items you don’t receive. I told them to cancel my agreement and they refused. Apparently they know nothing about customer service or this job. They won’t be receiving a single cent from me….. ever.
- HHHattieOct 4, 20255.0Travis delivered my washer and dryer today and was quick and so sweet. 10/10 the washer and dryer work fabulously. Thank you so much after months of having a broken or janky ones to have new and improved one is so awesome. Thank you guys and especially Travis for a speedy and nice delivery!
- MMMarioSep 28, 20251.0I am positively underwhelmed by the quality of your services and staff at the basic and particularly at the higher levels Even a single star is too much for such a poorly spirited scheme of accusative and aborrent bussiness strategies that seek to undermine honest, hard working customers based on previous experiences around the area of service? What is this? I leased a large table and presented payment. I was given a delivery date only for you to scam me out of both the table and the money on the pretext that you have had bad experiences with customers in my area before... This is not discrimination, it's theft and organized crime at that What proceeds these events is the total anihilation of comunication from your so called "team of experts" who continue to deflect my calls requesting ANY sort of explanation as to wheter i can get a refund or not I regret every single moment i spent considering and using your services and i hope that you continue serving clients the same way. Your collapse is imminent
- KGKaty GardnerSep 24, 20251.0I ordered a couch a week ago, called and confirmed the delivery the day of, only to be contacted an hour before they close saying they first were having issues with the driver and needed me to come pick up the couch. I told them I don't drive a car that is capable of hauling large pieces of furniture. He told me his manager would call back then he called back and said they were refusing to deliver the furniture to me because of "experiences they've had with other residents in my complex". I asked to speak to the manager and he told me verbatim, "we've had a long day and we're tired so he won't talk to you today." No business should discriminate customers based on things out of their control like a stores personal experiences with other customers. Discrimination is not a good reflection any business should want to have. In no professional field should management be allowed to cancel a delivery and refuse to talk to a customer, during business hours and while they're getting paid, on the basis they "are too tired". If you are looking to purchase furniture , I would advise you to do business elsewhere given this location is equipped with employees who discriminate against customers and are simply "too tired" to talk to customers. Don't be like me and wait a week for them to do what they're supposed to do and deliver furniture.
Frequently Asked Questions About Aaron's
How does lease to own work at Aarons?
Leasing to own from Aaron’s can be a great way to get what you want right now. We offer a simple lease program where you make periodic renewal payments, and if you make all of the lease renewal payments or complete an early purchase option, you will own the merchandise. Leasing is a convenient way to get the items you want without a big upfront payment, using credit, or making a long-term commitment. Aaron’s offers a great selection of name brand products, with affordable payments and flexible choices on how to own your merchandise. Aaron’s provides a rental purchase agreement, lease purchase agreement, consumer rental purchase agreement, rent to own agreement, lease agreement with an option to purchase, or lease as applicable by state. It is not a loan, credit, or financing. While no credit history is required for Aaron’s different digital approval processes, we do obtain information from consumer reporting agencies in connection with your lease application.You will not own the leased merchandise or acquire ownership rights unless you make all your lease renewal payments or exercise an early purchase option. Not all applicants are approved.
What is the process? How do I get started?
Complete an application online at Aarons.com if you would like to shop and lease online, or, if you prefer to shop in store, you can either complete an application in the store or at apply.aarons.com to determine your in-store Leasing Power™ before visiting the store.
What do I need to apply?
When you apply online at Aarons.com you may be asked for the following:
• Name and contact information (address/phone)
• Residence information
• SSN
• Government issued ID
• Income information
• References contact information, if applicable
To apply in-store or find out your in-store Leasing Power™ at apply.aarons.com you may be asked for the following:
• Name and contact information (address/phone)
• SSN
• Government issued ID
• Income information
• Residence Information
• References contact information, if applicable
How long will it take for my item to arrive?
Delivery times vary based on the merchandise selected. The expected delivery time will be displayed during the checkout process. If you have already completed your order, you can find the expected delivery time on the "Aaron's Order Confirmation email".
How will my merchandise be delivered?
Your local store will call you to schedule your free delivery of your merchandise at a time that’s convenient for you.
Can I track the delivery of my item?
After completing your order, we will send you a confirmation email titled "Aaron's Order Confirmation". At the top of that email is a blue "Track Order" button. If you have additional questions, please contact us at 1-888-333-3785.
Will Aaron’s move my merchandise?
Yes! While you are leasing from Aaron’s we will move your merchandise for you provided you are moving within 15 miles of your current residence.
What forms of payment do you accept?
Aaron's accepts cash, checks, money orders, and all major credit cards at most locations.
How does Aaron's Low Price Guarantee work?
If you are ever shopping and see that one of our local competitors has a lease to own deal that's lower than Aaron's, we'll be happy to offer our Low Price Guarantee. Our Low Price Guarantee promises that we'll meet or beat any local rent to own competitor's advertised total cost of lease ownership on the same item or we'll give you $100 in cash! †
What is meant by “no credit needed?”
“No Credit Needed” means that you don’t necessarily need to have any established credit history to be approved for a lease. We do check credit sources; however, we look at many other data points to make a final decision, and we regularly approve customers that other stores won’t, including customers with less than perfect credit or very little credit history.
Do I have to have a local store?
Yes, online leasing is not available in all areas. Your delivery address must be within 30 miles of a participating Aaron's store. To find your local store, please visit our Store Locator. Unfortunately, there are a few areas that we are unable to service. We rely on our stores to make your leasing experience personal and reliable. If there is not a store in your area, we could not provide the red-carpet service that you deserve.
What is Aaron's return policy?
Once your item has been delivered, you can contact your local store to schedule a time for return or pick-up as stated in your agreement. However, you will not receive a refund. But don’t forget about our lifetime reinstatement benefit; you can restart your lease anytime you like on the same or comparable value merchandise (excludes lawn equipment). See a store associate for complete details.
What is Aaron’s EZPay?
EZPay is an automatic payment system where your renewal payment is automatically paid each month, on the date you select, using your debit or credit card, so you never have to worry about missing a payment again. See your local store to sign up.
What is Aaron’s Club?
Aaron's Club is a convenient membership program that protects your lease and gives you great discounts on restaurants, shopping, health and wellness programs and more! Learn more here.
What is Aaron's rent-to-own program and how does it work?
Aaron's rent-to-own program allows you to lease items with affordable monthly payments, and you own the merchandise after completing all payments or choosing early purchase. It doesn't require a big upfront payment or perfect credit.
How do I start leasing at Aaron's?
You can apply online at Aarons.com for shopping and leasing or complete an application in-store or at apply.aarons.com to determine your in-store Leasing Power before visiting the store.
What information is needed to apply for a lease at Aaron's?
You will need to provide contact details, Social Security number, government-issued ID, income, residence information, and possibly references, whether applying online or in-store.
What payment methods does Aaron's accept?
Aaron's accepts cash, checks, money orders, and all major credit cards at most locations.
Does Aaron's offer delivery and how is the merchandise delivered?
Yes, Aaron's offers free delivery scheduled at your convenience. You will be contacted by your local store to arrange the delivery time.
Can I track the delivery of my orders from Aaron's?
After placing an order, you'll receive a confirmation email with a 'Track Order' button to follow your delivery status. For questions, call 1-888-333-3785.
What are Aaron's store hours in Knoxville?
Aaron's Knoxville store is open Monday through Thursday from 10:00 AM to 7:00 PM, Friday from 10:00 AM to 8:00 PM, Saturday from 10:00 AM to 6:00 PM, and closed on Sundays.
What nearby places can I visit around Aaron's store on N Broadway St?
Nearby, you can visit Taqueria La Herradura for Tex-Mex dining, the Royal YOUth Dance Ensemble for performing arts, and the USPS Collection Point for postal services, providing convenient options before or after your shopping.
Are there automotive services near Aaron's store for vehicle needs?
Yes, close to Aaron's you can find Rent A Tire, RAW Wheels and Tires, Budget Brakes, AutoZone Auto Parts, and Broadway Automotive for repair and tire services.
How can nearby convenience and financial services benefit Aaron's customers?
Customers visiting Aaron's can conveniently access Pilot Convenience Store for fuel and snacks, Cash Express and Americash for financial services, and Bank of America ATM for banking needs near the store location.