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The SleepZone Mattress Centers

About

Mattress StoreBedding Store
We are a locally owned business since 1994 with locations in Johnson City and Kingsport. We have been voted “The Best Mattress Store” by the three area newspapers and we are the Highest Ranked Mattress Dealer by Google Reviewers. We have been a Tempur-Pedic “Elite” Retailer for over 21 years and pride ourselves in honest and straightforward advice on choosing the correct mattress for your needs and budget.

Location

The SleepZone Mattress Centers
2440 East Stone Drive, Kingsport, TN
37660, United States

Hours

Monday10:00 AM - 7:00 PM
Tuesday10:00 AM - 7:00 PM
Wednesday10:00 AM - 7:00 PM
Thursday10:00 AM - 7:00 PM
Friday10:00 AM - 7:00 PM
Saturday10:00 AM - 7:00 PM
Sunday1:00 PM - 6:00 PM

Reviews

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4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars
25
1 star
1

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.

Customer Service

Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.

Cleanliness

The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.

Coupon Issues

Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.

Operational Hours

There were complaints about unclear operational hours and being turned away before closing time.