Business Details
About
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Kingsport, TN Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.3
2,115 reviews
5 stars
1,272
4 stars
477
3 stars
165
2 stars
60
1 star
141
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a significant inconsistency in customer service, with many customers reporting poor experiences, including unhelpful staff and long wait times.
Product Availability
Customers frequently noted issues with product availability, including items being out of stock or misrepresented online.
Store Cleanliness
The store is generally reported as clean, with some customers appreciating the fresh wood smell and well-maintained restrooms.
Helpful Staff
Despite some negative experiences, several reviews highlighted friendly and helpful employees who provided good service.
Pricing Concerns
Customers expressed concerns about high prices and perceived overpricing on certain items.
- MHMike Howard2 days ago5.0It was good. I bought a new generator online and stopped in to get break-in oil for it. They don't keep it in stock and the associates let me know. Not what I wanted but it is okay.
- AFAnna FieldsNov 14, 20255.0Definitely recommend this place they always have any home improvement needs that I am searching for. Went shopping for a brand new kitchen faucet cause mine broke and found almost the exact same one I had before. Also, they have a family of birds 🐦🕊️ living inside the roof of the building which makes it sound like nature while inside shopping 🛒🛍️ lol 🤣😆
- KFKevin FijakNov 8, 20255.0Awesome inspiring
- TGTexas GuyNov 6, 20254.0Good store for most of your hardware, lumber, greenhouse, electrical and plumbing supplies.
- SLSelina Lee-RiveroNov 6, 20255.0Store is always clean. Employees are always friendly and ready to help. Store is always stocked and has what I need. Prices are reasonable.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Kingsport, TN?
You can find appliances, bathroom supplies, building materials, flooring, garden tools, grills, hardware, lighting, lumber, paint, patio furniture, plumbing, tools, and more at Lowe's Kingsport.
What are the store hours for Lowe's Home Improvement in Kingsport?
Lowe's Kingsport is open Monday to Saturday from 6:00 AM to 9:00 PM and Sunday from 8:00 AM to 8:00 PM, with holiday hours varying on specific dates.
Does Lowe's in Kingsport offer in-store pickup and delivery services?
Yes, Lowe's Kingsport provides both in-store pickup and delivery services for customer convenience.
How can I check the status of my order from Lowe's?
You can check your order status online by entering your order number or by logging into your MyLowe's account. You will receive email updates if your order status changes.
What payment methods are accepted at Lowe's Home Improvement in Kingsport?
Lowe's accepts American Express, cash, check, Diners Club, Discover, Mastercard, and Visa for payments.
How do I return or exchange an item purchased at Lowe's?
Most items can be returned within 90 days. For Lowes.com purchases, start a return online. For in-store returns, provide proof of purchase at the customer service desk.
Are there any nearby places to eat after shopping at Lowe's in Kingsport?
Yes, Giuseppe's Italian Restaurant is nearby where customers can enjoy Italian cuisine and pizza after their visit to Lowe's.
Where can I get my car serviced or buy automotive parts near Lowe's Kingsport?
Several automotive dealers and service centers such as Lexus of Kingsport, Toyota of Kingsport, and Don Hill Pontiac Jeep are located near Lowe's for your automotive needs.
Are there any nearby locksmith services close to Lowe's in Kingsport?
Yes, there are multiple Minute Key locksmith locations near Lowe's Kingsport to assist with key and lock services.
What brands can I expect to find at Lowe's Home Improvement in Kingsport?
Lowe's carries trusted brands including GE, Whirlpool, LG, Samsung, Craftsman, Dewalt, Kobalt, Moen, Weber, and many more for various home improvement needs.