Brand Certified
Lowe's Home Improvement
4.4(2237 reviews)
Certified by Lowe's Home Improvement • Mar 08, 2026
Business Details
2324 West Stone Drive, Kingsport, TN
37660, United States
Certified by Lowe's Home Improvement • Mar 08, 2026
(423) 578-3220
Certified by Lowe's Home Improvement • Mar 08, 2026
https://www.lowes.com/store/TN-Kingsport/2773
Certified by Lowe's Home Improvement • Mar 08, 2026
About
Certified by Lowe's Home Improvement • Mar 08, 2026
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
As the trusted home improvement store near you, Lowe’s in Kingsport, TN offers everything to refresh, repair, or upgrade your home. From major appliances and energy-efficient refrigerators to plumbing supplies, hardware, tools, vanities, tiles and luxury vinyl plank flooring, you’ll find all the essentials in one place. Stop by your nearest Lowe’s store for seasonal décor, Christmas trees, outdoor lights, patio furniture, and power equipment that enhance any indoor or outdoor space. Whether you’re tackling a DIY project or a full remodel, Lowe’s offers expert support, reliable brands, and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Certified by Lowe's Home Improvement • Mar 08, 2026
Hours
Certified by Lowe's Home Improvement • Mar 08, 2026
Reviews
4.4
2,237 reviews
5 stars
1,417
4 stars
477
3 stars
173
2 stars
53
1 star
117
- JVJolyne VanVliet5 days ago5.0Been coming here for supplies for a while now. I have enjoyed getting to know many of the workers here. I have had fantastic help from the Pro Services team on numerous occasions. Prices are competitive.
- PRPercussionist Anthony RobertsMar 1, 20261.0I had a special order for 8ft. tall, 263ft. of clay vinyl privacy fence to be installed. The Lowes estimator said it would take around 6 wks. to install, which was denied because it was only word of mouth. 3 months later, I was going to cancel the order because Lowes installation could not get no contractor in my area to install an 8ft tall privacy fence. I wanted to cancel the order, and a Lowes territorial manager called me and told that I would get 20% compensation of the order if I would wait for the installation. (Which was denied also because it was not written, only word of mouth) The fence installers that Lowes installation got to install my fence were 3hrs from my location. My fence was finally installed 4 months after the contact date. I called the Lowes customer service to get the 20% compensation; the customer service representative denied that any compensation was ever discussed. I filed a lawsuit in court and did not win the case because I had nothing in written about 20% compensation and Lowes representatives denied that it was ever discussed. Bottom line: If you do busy with Lowes Installation Services, get everything that they promise you in written and witnessed because the Lowes representatives will lie and the judges believe lies if you only have word of mouth. FOLLOW UP: I called the number from the Lowes response bellow and was told that nothing could be done because it was a court case. AGAIN, IF YOU DO BUSINESS WITH LOWES INSTALLATION SERVICES, BE SURE TO GET EVERYTHING THAT THEY TELL YOU IN WRITTING BECAUSE THEY WILL LIE AND SAY THAT THEY DID NOT SAY THOSE THINGS! DO NOT TRUST THEIR WORD OF MOUTH!!!
- HSHazel SmithJan 23, 20261.0I've been remodeling a house for the past year top to bottom floors kitchen bathroom to my roof and every time I come into this lowes location I'm given false information and the wrong items. The costumer service here is the worst I've ever experienced and I've been to different Lowes locations across the country. They are porely trained and very under educated.
- BNBen NelsonJan 9, 20265.0Had everything I needed
- JMJamie McCloudJan 6, 20265.0GREAT PLACE TO GET STUFF FOR FIXING STUFF IN YOUR HOME
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
Brand Certified Facts from Lowe's Home Improvement
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Certified March 08, 2026Yext Knowledge Graph
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