Extra Space Storage

4.8
427 reviews
Extra Space Storage

About

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Store your belongings at Extra Space Storage on 2417 E Stone Dr in Kingsport, TN today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, manager living on site, exceptional security, ADA compliant, covered loading bay, covered parking, deliveries accepted, multiple entrance/exit gates, non climate controlled units available, parking spaces, RV parking, meeting room available, warehouse space available, wide drive isles, workshop units available, office space available, electricity available, loading dock, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
2417 E Stone Dr, Kingsport, TN
37660, United States

Hours

Reviews

4.8
427 reviews
5 stars
386
4 stars
17
3 stars
12
2 stars
3
1 star
9

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff, particularly Amy and John, for being friendly, helpful, and accommodating throughout the rental process.

Cleanliness

The facility received positive remarks for being clean and well-maintained, contributing to a pleasant storage experience.

Pricing Issues

Several customers expressed dissatisfaction with frequent price increases, feeling that the rates were not competitive or fair.

Pest Concerns

A significant complaint involved pest issues, with reports of roaches and rodents in storage units, leading to negative experiences.

Accessibility

Customers appreciated the easy access to their units and the straightforward rental process, highlighting the convenience of the facility.
  • GB
    Gunnar Baldwin
    1 day ago
    5.0
    Great experience
  • AA
    Ane
    Nov 8, 2025
    5.0
    really good service, helpful staff.
  • WW
    Wavy
    Nov 8, 2025
    5.0
    Amy was very helpful
  • DB
    Della Bassett
    Oct 27, 2025
    5.0
    We very much appreciated all the help we received from your office staff . They are very kind and helpful . Loved working with them.
  • TB
    Taylor Baillie
    Oct 22, 2025
    2.0
    very disappointed. paid extra for this unit because it was indoor and they had good reviews. but when i moved my stuff out there was roaches all in my unit and mice poop everywhere and chewed up tons of my stuff. will not rent here again. i’m a very clean person and only had my kids christmas toys, clothes and some furniture in the unit.

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.