Business Details
About
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Kimball, TN Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.2
1,099 reviews
5 stars
632
4 stars
265
3 stars
77
2 stars
31
1 star
94
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees are praised for being helpful and friendly, many customers report poor service, lack of product knowledge, and unresponsive staff.
Store Layout
Customers find the store layout confusing and difficult to navigate, leading to frustration in locating products.
Product Availability
There are frequent complaints about stock issues and discrepancies between online and in-store pricing, which affects customer satisfaction.
Checkout Experience
Many customers express dissatisfaction with the self-checkout system, citing long wait times and a lack of staffed registers.
Staff Knowledge
While some staff members are noted for their helpfulness and expertise, there are numerous reports of employees lacking product knowledge and training.
- DJDon Jones6 days ago1.0I am a small company that does a lot of business with Lowe's. They have come in damaged a driveway. And will not take care of what they have damaged.
- CFChristopher FletcherNov 16, 20254.0Everything is good but the coil nails for the nail guns
- MMMountain ManNov 10, 20254.0Website is not always good BUT - store is good to go. Good stuff - always a Veteran's discount.
- MMMichaelNov 8, 20251.0This has got to be one of the worst Lowe's I have ever been in. All the lumber tags were missing so you can't find anything. Not a single employee around to locate stuff. Trash all over the isles in the lumber area. The 2 employees I did manage to find was so glued to texting on there phone didn't even noticed someone talking to them.
- MLMichael LontakosOct 16, 20255.0Great store, employee almost held my hand and found me everything I needed.most definitely go here
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Kimball, TN?
You can find a wide range of products including paint, patio furniture, home décor, tools, flooring, appliances, plumbing supplies, decks, grills, lumber, outdoor and gardening equipment, bathroom storage, and more.
What services does Lowe's Home Improvement offer?
Lowe's provides services such as appliance installation, flooring installation, deck installation, lighting and ceiling fan installation, window installation, and many more professional installation and delivery services.
What are the store hours for Lowe's Home Improvement in Kimball, TN?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM, and Sunday from 8:00 AM to 8:00 PM. Holiday hours vary; for example, it is closed on November 27 and December 25.
Can I place orders online and pick them up in the Kimball store?
Yes, Lowe's offers in-store pickup for online orders. You'll receive an email notification when your order is ready for pickup at the selected store.
What payment methods are accepted at Lowe's Home Improvement?
Lowe's accepts payment methods including American Express, Cash, Check, Diners Club, Discover, MasterCard, and Visa credit cards.
How do I return or exchange an item purchased at Lowe's Kimball store?
Most items can be returned within 90 days. For online purchases, you can initiate a return through your order history. For in-store returns, bring proof of purchase to the customer service desk.
Is Lowe's Kimball store wheelchair accessible and do they offer delivery?
Yes, the store offers wheelchair accessible parking and provides delivery and in-store pickup services for customer convenience.
Are there any places nearby Lowe's Kimball that might be useful before or after shopping?
Yes, nearby places include Blue Rhino Propane Exchange for propane needs, Minute Key for key and locksmith services, and Starbucks if you want to grab a coffee.
Can I use banking services nearby after visiting Lowe's?
Yes, Tennessee Valley Federal Credit Union is located nearby and can provide banking and financial services.
What recreational or natural attractions are near Lowe's Home Improvement in Kimball?
The Tennessee River is a nearby natural attraction where you can enjoy outdoor activities before or after your visit to Lowe's.