Business Details
About
Furniture StoreHome FurnitureBedroom Furniture StoreMattress StoreOffice Furniture StoreChairsChildren's Furniture StoreOutdoor Furniture StoreStools
Furniture Row® Black Friday Furniture Super Sale - Save $100 Per $1,000 Spend. The More You Buy, The More You Save. Visit Our Store or Shop Online! Sale Ends Thursday 11/27.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.8
2,295 reviews
5 stars
2,080
4 stars
115
3 stars
40
2 stars24
1 star
36
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being knowledgeable, friendly, and attentive, with many specific mentions of individual sales representatives going above and beyond.
Product Quality
The furniture quality received positive feedback, with customers expressing satisfaction with their purchases and the variety of options available.
Shopping Experience
Many reviews highlighted a pleasant, pressure-free shopping environment, with customers appreciating the non-intrusive assistance from sales staff.
Delivery Service
The delivery team was frequently commended for being efficient, careful, and friendly, contributing to a positive overall experience.
Pricing
Customers noted competitive pricing and good deals, making Furniture Row a preferred choice for furniture shopping.
- AAAaawman26 days ago5.0Picked out a chair for my wife for Christmas, Michael was very helpful and made the process of ordering the color we wanted and getting everything paid for and ready to pick up.
- MPMartha ParkerNov 15, 20255.0Hannah is the absolute best to work with! She never pressured us and yet offered valuable insight when we asked for her help. We moved to this area 8 years ago and just decided to change our living furniture so had never been to Furniture Row before. We were surprised, yet delighted, at the quality and variety from which to choose. We never even visited another store since we found exactly what we wanted there!
- JBJessi BaerNov 10, 20255.0Kevin gave us the space to search and browse in peace. He worked hard to move pieces together and help us pick out the fabric that matched perfectly with the couch we decided to go with. 10/10 highly recommend
- GMGeorgette MNov 9, 20255.0We had an excellent experience at Furniture Row and wanted to specifically recognize Jessica. She helped us find the perfect chair and ottoman and even carried it out to our car. We are thrilled with our purchase and would highly recommend Jessica to anyone looking for furniture!
- CBCheyenne BlevinsNov 2, 20255.0Buying furniture with Kevin has been one of the best shopping experiences I’ve ever had! He went above and beyond to make sure all of the features we needed were included, and even made sure shipping times worked with our hectic schedules. He gave us multiple options regarding payment plans and even arranged pickup/ delivery for us. Not to mention, he was fun to be around (did I mention the fresh coffee he made for us?). He paid attention to our every need and want and was MAGNANIMOUS. He wasn’t some wet dish cloth that some salesman can be. If you want high quality furniture with a high quality time, go to Kevin!
Frequently Asked Questions About Furniture Row
What types of products does Furniture Row offer?
Furniture Row offers a wide range of home furnishings including leather and upholstered furniture, dining and accent tables, sofas and sectionals, bedroom groups, home office furniture, linens, and home accents.
What are the store hours for Furniture Row in Johnson City, TN?
Furniture Row is open Monday through Saturday from 10:00 AM to 8:00 PM and on Sunday from 12:00 PM to 6:00 PM.
Does Furniture Row offer financing options for purchases?
Yes, Furniture Row offers financing options along with other payment methods such as American Express, Visa, Mastercard, Discover, cash, and check.
Where is Furniture Row located?
Furniture Row is located at 112 Foy Fitch Ln., Johnson City, TN 37615, USA.
How can I contact Furniture Row for customer service inquiries?
You can contact Furniture Row's customer service by phone at +1 423-477-0069 or via email at customerservice@furniturerow.com.
Is Furniture Row accessible for customers with disabilities?
Yes, Furniture Row has wheelchair accessible entrances and parking to accommodate customers with disabilities.
Does Furniture Row provide delivery services?
Yes, delivery services are available to assist customers in getting their purchases home conveniently.
What nearby places can I visit after shopping at Furniture Row?
After shopping at Furniture Row, you might enjoy visiting McDonald's for a quick meal, Snyder's of Hanover grocery store for convenient shopping, or Rocky Top Materials for your building supply needs—all located nearby.
Are there nearby fitness or wellness centers around Furniture Row?
Yes, nearby fitness and wellness options include All Points Personal Training and Spa Glow, where you can work out or relax after your shopping trip at Furniture Row.
What nearby services can help with shipping or banking close to Furniture Row?
Close to Furniture Row, you can find a UPS Authorized Shipping Provider for courier services and First Horizon Bank ATM for your banking needs.