Business Details
About
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Furniture Row® Extended Black Friday Furniture Sale - Save $100 Per $1,000 Spend. The More You Buy, The More You Save. Visit Our Store or Shop Online! Sale Ends Thursday 12/11.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.8
2,330 reviews
5 stars
2,115
4 stars
115
3 stars
40
2 stars24
1 star
36
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the helpfulness and professionalism of the sales staff, particularly mentioning individuals like Jessica, Derrick, and Kevin.
Shopping Experience
Many reviews highlighted a pleasant, pressure-free shopping environment, allowing customers to browse comfortably while receiving assistance when needed.
Product Quality
Customers expressed satisfaction with the quality and variety of furniture available, often noting that they found exactly what they were looking for.
Repeat Business
Numerous customers indicated they would return for future purchases, citing positive experiences and strong recommendations for the store.
Delivery Service
The delivery process received positive feedback, with customers appreciating the efficiency and friendliness of the delivery team.
- LCLorie CopasDec 3, 20255.0I’ve purchased furniture several times from here. Always good quality and good prices. Staff are really helpful, and if I’ve had any concerns (only 1) it was addressed timely and resolved. Austin is very helpful and great to work with.
- BGBrooke GarlandDec 2, 20255.0Hannah was wonderful help when we were couch shopping! I made a mistake with the measurements and she was so kind in helping us adjust our order. We’ll be back for future furniture needs!
- GOGina OsborneNov 25, 20255.0My experience was very enjoyable. Derek made my decision and selecting custom fabrics very easy. He was great to work with. I will definitely be back in the future for other furniture purchases at furniture Row.
- SGSusan GrillNov 23, 20255.0Michael Griffin did a great job helping us today. He answered our questions, searched online for options, gave us space to think and explore but was always available when we needed him. Overall, we had a positive experience at Furniture Row.
- DADon AdamsNov 22, 20255.0Jessica was very helpful and showed us a lot of options ! She was very patient and gave us the courtesy to go home and measure and decide on colors! Our transaction with her was very pleasant and we would definitely come back to work with her!!
Frequently Asked Questions About Furniture Row
What types of products does Furniture Row offer?
Furniture Row offers a wide range of home furnishings including leather and upholstered furniture, dining and accent tables, sofas and sectionals, bedroom groups, home office furniture, linens, and home accents.
What are the store hours for Furniture Row in Johnson City, TN?
Furniture Row is open Monday through Saturday from 10:00 AM to 8:00 PM and on Sunday from 12:00 PM to 6:00 PM.
Does Furniture Row offer financing options for purchases?
Yes, Furniture Row offers financing options along with other payment methods such as American Express, Visa, Mastercard, Discover, cash, and check.
Where is Furniture Row located?
Furniture Row is located at 112 Foy Fitch Ln., Johnson City, TN 37615, USA.
How can I contact Furniture Row for customer service inquiries?
You can contact Furniture Row's customer service by phone at +1 423-477-0069 or via email at customerservice@furniturerow.com.
Is Furniture Row accessible for customers with disabilities?
Yes, Furniture Row has wheelchair accessible entrances and parking to accommodate customers with disabilities.
Does Furniture Row provide delivery services?
Yes, delivery services are available to assist customers in getting their purchases home conveniently.
What nearby places can I visit after shopping at Furniture Row?
After shopping at Furniture Row, you might enjoy visiting McDonald's for a quick meal, Snyder's of Hanover grocery store for convenient shopping, or Rocky Top Materials for your building supply needs—all located nearby.
Are there nearby fitness or wellness centers around Furniture Row?
Yes, nearby fitness and wellness options include All Points Personal Training and Spa Glow, where you can work out or relax after your shopping trip at Furniture Row.
What nearby services can help with shipping or banking close to Furniture Row?
Close to Furniture Row, you can find a UPS Authorized Shipping Provider for courier services and First Horizon Bank ATM for your banking needs.