Business Details
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Furniture StoreHome FurnitureBedroom Furniture StoreMattress StoreOffice Furniture StoreChairsChildren's Furniture StoreOutdoor Furniture StoreStoolsFurniture Row
Furniture Row® Extended New Year's Super Sale - Save $100 Per $1,000 Spend. Visit Our Store or Shop Online! Sale Ends Wednesday, 01/12.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.8
2,379 reviews
5 stars
2,161
4 stars
115
3 stars
40
2 stars25
1 star
38
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being knowledgeable, helpful, and friendly, with many specific mentions of sales associates like Derrick, Jessica, and Kevin.
Shopping Experience
The purchasing process was described as quick, easy, and enjoyable, with many customers appreciating the low-pressure environment.
Product Quality
Customers expressed satisfaction with the quality and variety of furniture available, often noting good prices and unique selections.
Delivery Concerns
Some customers raised issues regarding delivery options and fees, indicating a desire for more flexible arrangements.
- JRJessica Rasnake2 days ago1.0I would rate 0 if possible. This is the 3rd time we have been furniture shopping and not been helped . A lady sat at the desk on her phone, 3 salesmen walking around with their hands in their pockets, ignored us and walked the other way. Very disappointed and definitely won’t be going back. The lady in the mattresses was the only one that even spoke to us.
- SCSandy Cole2 days ago5.0We purchased a new sofa 1/10/26. Jessica was our sales associate and I cannot say enough good things about her!! Extremely nice, knowledgeable about inventory and an absolute pleasure to work with! Our last furniture came from Furniture Row right at 19 years ago and has served us well! We are looking very forward to many years of enjoying our new sofa! Thank you again Jessica and Furniture Row!
- JMJose Machuca5 days ago5.0This is a wonderful store with some great deals, and my wife and I had a great experience. The man who made it possible was Kevin. An outstanding employee and someone you can count on. He will never pressure you and will help you design your home to how you want it to be. He helped us furnish our new home! If you go to the store, look for him!!!
- KKKATHERINE KEITH6 days ago5.0I found more things that I loved here than I have at 6 other furniture stores that I visited before this one. And Austin was a very helpful salesperson who made sure he was there when I had questions without being annoying like a lot of salespeople are. He answered all my questions and helped me choose the right kinds of furniture for my needs.
- JJJohnny & Edna Jones6 days ago5.0We had a wonderful young man , Austin, assisting us in the purchase of 2 beautiful leather power recliners. Answered all our questions and was very attentive and courteous. I would highly recommend Furniture Row. Will display photos when I place them in my home.
Frequently Asked Questions About Furniture Row
What types of products does Furniture Row offer?
Furniture Row offers a wide range of home furnishings including leather and upholstered furniture, dining and accent tables, sofas and sectionals, bedroom groups, home office furniture, linens, and home accents.
What are the store hours for Furniture Row in Johnson City, TN?
Furniture Row is open Monday through Saturday from 10:00 AM to 8:00 PM and on Sunday from 12:00 PM to 6:00 PM.
Does Furniture Row offer financing options for purchases?
Yes, Furniture Row offers financing options along with other payment methods such as American Express, Visa, Mastercard, Discover, cash, and check.
Where is Furniture Row located?
Furniture Row is located at 112 Foy Fitch Ln., Johnson City, TN 37615, USA.
How can I contact Furniture Row for customer service inquiries?
You can contact Furniture Row's customer service by phone at +1 423-477-0069 or via email at customerservice@furniturerow.com.
Is Furniture Row accessible for customers with disabilities?
Yes, Furniture Row has wheelchair accessible entrances and parking to accommodate customers with disabilities.
Does Furniture Row provide delivery services?
Yes, delivery services are available to assist customers in getting their purchases home conveniently.
What nearby places can I visit after shopping at Furniture Row?
After shopping at Furniture Row, you might enjoy visiting McDonald's for a quick meal, Snyder's of Hanover grocery store for convenient shopping, or Rocky Top Materials for your building supply needs—all located nearby.
Are there nearby fitness or wellness centers around Furniture Row?
Yes, nearby fitness and wellness options include All Points Personal Training and Spa Glow, where you can work out or relax after your shopping trip at Furniture Row.
What nearby services can help with shipping or banking close to Furniture Row?
Close to Furniture Row, you can find a UPS Authorized Shipping Provider for courier services and First Horizon Bank ATM for your banking needs.