Brand Certified
Lowe's Home Improvement
4.1(2548 reviews)
Certified by Lowe's Home Improvement • Mar 15, 2026
Business Details
5428 Hwy 153, Hixson, TN
37343, United States
Certified by Lowe's Home Improvement • Mar 15, 2026
(423) 876-5674
Certified by Lowe's Home Improvement • Mar 15, 2026
https://www.lowes.com/store/TN-Hixson/0749
Certified by Lowe's Home Improvement • Mar 15, 2026
About
Certified by Lowe's Home Improvement • Mar 15, 2026
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Lowe’s in Hixson, TN is the go-to home improvement store near you for affordable, year-round project essentials. Shop major appliances, energy-efficient refrigerators, hardware, plumbing essentials, vanities, tools, durable tiles and luxury vinyl planks to upgrade your home. Find seasonal favorites like Christmas trees, holiday décor and outdoor lights to refresh your backyard, or enhance your outdoor space with patio furniture and power equipment at your nearby Lowe’s store. Whether tackling a DIY project or a pro renovation, Lowe’s offers expert advice, convenient shopping, and everyday value on trusted brands. Visit your nearest Lowe’s store or shop online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Certified by Lowe's Home Improvement • Mar 15, 2026
Hours
Certified by Lowe's Home Improvement • Mar 15, 2026
Reviews
4.1
2,548 reviews
5 stars
1,425
4 stars
585
3 stars
216
2 stars
98
1 star
224
- DMDan MartiniMar 11, 20264.0Know what I want know where it is don't have to worry great contractor sales staff
- JJJKMar 6, 20261.0Two major issues, staff and incorrect online inventory: Some staff are so rude, they will flat out ignore you. I was maybe 10 feet away from a staff member, it was not busy or loud in the area we were in. I repeatedly said "excuse me, Sir" and even moved myself closer to him. I know he heard me because he turned & looked right at me and then continued walking away from me without a word. My previous trip to the store, an older woman near me was treated so rude by staff that she put her stuff down and made sure to tell them exactly why they lost her business, then she walked out. Inventory online doesn't match what is actually in stock. I made a special trip to this store for an item showing 4 in stock, but when I got to the store there were none in stock and the staff member confirmed that the online inventory was wrong and he said this happens a lot so it's better to call and ask someone to physically check the shelf before making a trip to the store. He then had to adjust the 4 items out of inventory. I had to pay almost $50 more for the alternative item and the staff refused to discount the price since I made the special trip based on their inventory information and now had to overpay for the next best thing.
- PPpmurrFeb 27, 20263.0Asked an employee where an item was we needed she supposedly looked it up but it certainly wasn't there!
- CCCharlie CoxFeb 25, 20264.0Ordered some fencing the pro desk personnel were very helpful
- CGCarlos Canchola GonzalezFeb 25, 20265.0Lauren from appliances now at kitchen cabinets, she is so sweet, great person, great service willing to go up and beyond.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Hixson, TN?
Lowe's offers a wide range of products including appliances, bathroom supplies, building materials, flooring, paint, garden tools, grills, hardware, lighting, lumber, tools, and more.
What are the store hours for Lowe's Home Improvement in Hixson, TN?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM, and Sunday from 8:00 AM to 8:00 PM. Holiday hours vary and the store may be closed on certain holidays.
Does Lowe's in Hixson offer delivery and in-store pickup services?
Yes, Lowe's offers both in-store pickup and delivery services for your convenience.
How can I check the status of my order placed online?
You can check your order status online by entering your order number or by logging into your MyLowe's account. Email updates will be sent if your order status changes.
What installation services does Lowe's provide?
Lowe's provides various installation services including appliances, flooring, cabinets, blinds, decks, doors, garage doors, lighting, HVAC, plumbing fixtures, roofing, and more.
What payment options are accepted at Lowe's Home Improvement in Hixson?
Lowe's accepts American Express, cash, checks, Diners Club, Discover, Mastercard, and Visa credit cards.
Are there any nearby locksmith services if I need keys or locks while visiting Lowe's?
Yes, minuteKEY and Minute Key locksmith services are nearby and can assist you with keys and locks when visiting Lowe's.
What nearby dining options are available around Lowe's in Hixson, TN?
Nearby dining includes McDonald's for fast food, Cook Out for barbecue and burgers, offering convenient options before or after shopping at Lowe's.
Are there any nearby home service providers that complement Lowe's offerings?
Exterior Project Services and The Honey Do Service are nearby home service providers offering exterior and plumbing/HVAC services that complement Lowe's home improvement products.
How can customers benefit from the proximity of The Home Depot and Lowe's in Hixson, TN?
Having both Lowe's and The Home Depot nearby provides customers with a variety of home improvement options, competitive pricing, and extensive product selections for all building and renovation needs.
Brand Certified Facts from Lowe's Home Improvement
This information is certified by Lowe's Home Improvement and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 15, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website