Business Details
About
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Hixson, TN Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.2
2,303 reviews
5 stars
1,284
4 stars
553
3 stars
198
2 stars
75
1 star
193
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees received praise for their helpfulness, many customers reported long wait times and unhelpful staff.
Delivery Issues
Numerous complaints about delivery services, including missed deliveries, damaged items, and poor communication regarding delivery status.
Product Availability
Customers expressed frustration with inventory discrepancies between online listings and in-store availability, impacting their shopping experience.
Staff Knowledge
While some staff members were noted for their expertise, many customers felt that employees lacked product knowledge and were unable to assist effectively.
Store Cleanliness
The store is generally reported as clean and well-organized, contributing positively to the shopping experience.
- TEThe ExplorerNov 4, 20251.0Warning! Flock license plate readers installed at all Lowe's stores. These cameras are very sophisticated and go far beyond petty theft and nailing naughty criminals. It sounds noble/also crazy, but these cams enable monitoring of your public movements for monetization/ads/along with anything they could dream of beyond what the book 1984 warned us about. Do your research, would you patronize a store that connects your movements to national Orwellian data networks? I wouldn't...
- IWIra WeissNov 2, 20253.0Seems like every time ask for help staff has difficulty knowing what aisle items located.
- JRJohn hale (rhcp011235)Nov 1, 20254.0Funny enough. You can normally find people to help you here. And I tend to hit up Lowe’s before I go to Home Depot unless it’s a home dept product
- LJluke jonesOct 26, 20252.0Never can find anyone to help you there
- GJG JohnsonOct 10, 20255.0We cannot say enough about Tim & Richard in the plumbing dept of the Hixson Tn store. They went above & beyond to help with our plumbing questions. Their knowledge and customer service was amazing!! Thanks Tim & Richard!! You are the Best!
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Hixson, TN?
Lowe's offers a wide range of products including appliances, bathroom supplies, building materials, flooring, paint, garden tools, grills, hardware, lighting, lumber, tools, and more.
What are the store hours for Lowe's Home Improvement in Hixson, TN?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM, and Sunday from 8:00 AM to 8:00 PM. Holiday hours vary and the store may be closed on certain holidays.
Does Lowe's in Hixson offer delivery and in-store pickup services?
Yes, Lowe's offers both in-store pickup and delivery services for your convenience.
How can I check the status of my order placed online?
You can check your order status online by entering your order number or by logging into your MyLowe's account. Email updates will be sent if your order status changes.
What installation services does Lowe's provide?
Lowe's provides various installation services including appliances, flooring, cabinets, blinds, decks, doors, garage doors, lighting, HVAC, plumbing fixtures, roofing, and more.
What payment options are accepted at Lowe's Home Improvement in Hixson?
Lowe's accepts American Express, cash, checks, Diners Club, Discover, Mastercard, and Visa credit cards.
Are there any nearby locksmith services if I need keys or locks while visiting Lowe's?
Yes, minuteKEY and Minute Key locksmith services are nearby and can assist you with keys and locks when visiting Lowe's.
What nearby dining options are available around Lowe's in Hixson, TN?
Nearby dining includes McDonald's for fast food, Cook Out for barbecue and burgers, offering convenient options before or after shopping at Lowe's.
Are there any nearby home service providers that complement Lowe's offerings?
Exterior Project Services and The Honey Do Service are nearby home service providers offering exterior and plumbing/HVAC services that complement Lowe's home improvement products.
How can customers benefit from the proximity of The Home Depot and Lowe's in Hixson, TN?
Having both Lowe's and The Home Depot nearby provides customers with a variety of home improvement options, competitive pricing, and extensive product selections for all building and renovation needs.