Lowe’s in Hixson, TN is the go-to home improvement store near you for affordable, year-round project essentials. Shop major appliances, energy-efficient refrigerators, hardware, plumbing essentials, vanities, tools, durable tiles and luxury vinyl planks to upgrade your home. Find seasonal favorites like Christmas trees, holiday décor and outdoor lights to refresh your backyard, or enhance your outdoor space with patio furniture and power equipment at your nearby Lowe’s store. Whether tackling a DIY project or a pro renovation, Lowe’s offers expert advice, convenient shopping, and everyday value on trusted brands. Visit your nearest Lowe’s store or shop online today.
Mixed experiences with staff; some customers praised helpful employees while others reported rude or unhelpful service.
Delivery Issues
Numerous complaints about delivery service, including delays, damaged items, and poor communication.
Product Availability
Customers noted inconsistent inventory levels, with some items not matching online availability.
Positive Experiences
Several customers highlighted exceptional service from specific employees and overall satisfaction with product selection.
JS
Jake Shelby
3 days ago
5.0
Very clean and nice place to get everything you need for home improvement
LC
Lincoln Park Chattanooga
Dec 29, 2025
5.0
Nehiamiah in the appliance department was great. He was extremely patient with Mom and myself. I hope you put this young man in a leadership position and don't allow him to get away.
DM
Dennis Mitchell
Dec 28, 2025
5.0
You can actually find someone who is happy to help you without chasing them from aisle to aisle.
DJ
Doug Johnson
Dec 24, 2025
5.0
Lowe's is fantastic. It's one of the few stores that you know has exactly what you want to buy even before you enter the front door.
KL
Kathy Lewan
Dec 7, 2025
5.0
Always go here. They give the veteran discount. Also when building projects or remodeling!!
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Hixson, TN?
Lowe's offers a wide range of products including appliances, bathroom supplies, building materials, flooring, paint, garden tools, grills, hardware, lighting, lumber, tools, and more.
What are the store hours for Lowe's Home Improvement in Hixson, TN?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM, and Sunday from 8:00 AM to 8:00 PM. Holiday hours vary and the store may be closed on certain holidays.
Does Lowe's in Hixson offer delivery and in-store pickup services?
Yes, Lowe's offers both in-store pickup and delivery services for your convenience.
How can I check the status of my order placed online?
You can check your order status online by entering your order number or by logging into your MyLowe's account. Email updates will be sent if your order status changes.
What installation services does Lowe's provide?
Lowe's provides various installation services including appliances, flooring, cabinets, blinds, decks, doors, garage doors, lighting, HVAC, plumbing fixtures, roofing, and more.
What payment options are accepted at Lowe's Home Improvement in Hixson?
Lowe's accepts American Express, cash, checks, Diners Club, Discover, Mastercard, and Visa credit cards.
Are there any nearby locksmith services if I need keys or locks while visiting Lowe's?
Yes, minuteKEY and Minute Key locksmith services are nearby and can assist you with keys and locks when visiting Lowe's.
What nearby dining options are available around Lowe's in Hixson, TN?
Nearby dining includes McDonald's for fast food, Cook Out for barbecue and burgers, offering convenient options before or after shopping at Lowe's.
Are there any nearby home service providers that complement Lowe's offerings?
Exterior Project Services and The Honey Do Service are nearby home service providers offering exterior and plumbing/HVAC services that complement Lowe's home improvement products.
How can customers benefit from the proximity of The Home Depot and Lowe's in Hixson, TN?
Having both Lowe's and The Home Depot nearby provides customers with a variety of home improvement options, competitive pricing, and extensive product selections for all building and renovation needs.