Store your belongings at Extra Space Storage on 5027 Hixson Pike in Hixson, TN today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, exceptional security, ADA compliant, non climate controlled units available, parking spaces, wide drive isles and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
Staff members, especially Justin, Payton, and Kenny, received high praise for their professionalism, friendliness, and willingness to help customers with their needs.
Cleanliness
The facility is consistently noted for being clean and well-maintained, contributing to a positive customer experience.
Accessibility
Customers appreciate the easy access to units and the convenience of the location, making it simple to move items in and out.
Value
While many customers find the prices reasonable, some expressed concerns about price increases after initial rental agreements.
Overall Experience
Most reviews reflect a high level of satisfaction with the service and facilities, with many recommending the storage location to others.
CM
cheyenne mcbryar
3 days ago
5.0
Great customer service
RC
Renee Callahan
Nov 13, 2025
5.0
Wyatt was awesome, my sister rented the wrong size online and when we came to the place we started to panic because her thing's wouldn't fit but Wyatt got us moved into the right size spot
MT
Meagan Treadway
Nov 12, 2025
1.0
Moved in with the discount price at $72 knew it would increase and it did 6 months later to $127 with insurance no big deal. Today I get a letter in mail my new monthly is $247 a $120 increase. No thank you. Do not use unless you want an increase every 6 months.
DP
Don Pro
Nov 5, 2025
5.0
Garrett was great and a pleasure to work with Great Job!!!!
CG
Chris Guinn
Nov 5, 2025
5.0
When I first went in to rent a storage space , I talked to garrett he fixed me up with a storage unit , he was very helpful explaining everything to me about the unit and how to get to it.And where it was and he\nWas a very pleasant person to talk to so therefore, I would tell other people about your all story units and to speak with Garrett, if they could overall I had a very good experience renting a storage unit from your company.
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves residents of Hixson, Alpine Heights, Dale Acres, and other surrounding communities.
What is the closest intersection to Extra Space Storage?
Extra Space Storage is located near the intersection of Hixson Pike and Northpoint Blvd.
Do you have drive-up storage units?
Yes! Whether you’re moving, storing a vehicle, or using commercial storage, drive-up access is one of the best storage features available at Extra Space Storage! Because you can pull a vehicle right up to your unit, it makes moving large, heavy items—like furniture or equipment—in and out of your unit much easier.
Do you offer climate-controlled storage units?
Most Extra Space Storage facilities offer climate-controlled storage units as an option for anyone storing temperature sensitive items, but there are also standard storage units that don’t include climate control.
Do you offer car storage solutions?
Yes, self storage is a great option for both short-term and long-term car storage! We offer indoor storage, outdoor storage, and even covered vehicle storage space for cars.
What are the access hours for Extra Space Storage in Hixson?
The storage facility gate is accessible daily from 6:00 AM to 10:00 PM.
What are the office hours at the Extra Space Storage facility in Hixson?
Office hours are Monday to Friday from 9:30 AM to 6:00 PM, Saturday from 9:00 AM to 5:30 PM, and closed on Sundays and major holidays.
What types of storage units does Extra Space Storage offer?
They offer drive-up units, climate-controlled units, non-climate-controlled units, parking spaces, and vehicle storage options such as car, boat, and RV storage.
Can I purchase moving and packing supplies at Extra Space Storage?
Yes, the facility offers moving and packing supplies including boxes available both online and at the location.
How secure is the Extra Space Storage facility in Hixson?
The facility has electronic gate access and exceptional security measures to keep your belongings safe.
Where exactly is Extra Space Storage located in Hixson?
It is located at 5027 Hixson Pike near the intersection of Hixson Pike and Northpoint Blvd.
Are there other storage or moving services near Extra Space Storage in Hixson?
Yes, Storage King USA provides self-storage and packing supplies, and Penske Truck Rental offers truck rentals and moving services nearby.
What dining options are available near Extra Space Storage in Hixson?
Nearby restaurants include El Jinete - Hixson (Mexican), O'Charley's Restaurant & Bar (burgers), Chili's Grill & Bar, Mimis Deli, and The Bread Basket bakery and smoothie bar.
Where can I find car rental services near Extra Space Storage?
Avis Car Rental and Budget Car Rental are located near Extra Space Storage for convenient vehicle rentals including trucks and RVs.
Does Extra Space Storage support ADA compliance and wide drive aisles for ease of access?
Yes, the facility is ADA compliant and features wide drive aisles to ensure easy access to units and parking spaces.