Extra Space Storage

4.7
196 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage Facility
Store your belongings at Extra Space Storage on 5027 Hixson Pike in Hixson, TN today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, exceptional security, ADA compliant, non climate controlled units available, parking spaces, wide drive isles and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Location

Extra Space Storage
5027 Hixson Pike, Hixson, TN
37343, United States

Hours

Reviews

4.7
196 reviews
5 stars
175
4 stars
6
3 stars
4
2 stars
2
1 star
9

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff members, especially Justin, Payton, and Kenny, received high praise for their professionalism, friendliness, and willingness to help customers with their needs.

Cleanliness

The facility is consistently noted for being clean and well-maintained, contributing to a positive customer experience.

Accessibility

Customers appreciate the easy access to units and the convenience of the location, making it simple to move items in and out.

Value

While many customers find the prices reasonable, some expressed concerns about price increases after initial rental agreements.

Overall Experience

Most reviews reflect a high level of satisfaction with the service and facilities, with many recommending the storage location to others.
  • CM
    cheyenne mcbryar
    3 days ago
    5.0
    Great customer service
  • RC
    Renee Callahan
    Nov 13, 2025
    5.0
    Wyatt was awesome, my sister rented the wrong size online and when we came to the place we started to panic because her thing's wouldn't fit but Wyatt got us moved into the right size spot
  • MT
    Meagan Treadway
    Nov 12, 2025
    1.0
    Moved in with the discount price at $72 knew it would increase and it did 6 months later to $127 with insurance no big deal. Today I get a letter in mail my new monthly is $247 a $120 increase. No thank you. Do not use unless you want an increase every 6 months.
  • DP
    Don Pro
    Nov 5, 2025
    5.0
    Garrett was great and a pleasure to work with Great Job!!!!
  • CG
    Chris Guinn
    Nov 5, 2025
    5.0
    When I first went in to rent a storage space , I talked to garrett he fixed me up with a storage unit , he was very helpful explaining everything to me about the unit and how to get to it.And where it was and he\nWas a very pleasant person to talk to so therefore, I would tell other people about your all story units and to speak with Garrett, if they could overall I had a very good experience renting a storage unit from your company.

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.