Business Details
About
Furniture StoreHome FurnitureChairsCustom FurnitureLa-Z-Boy
La-Z-Boy offers a full range of great-looking, comfortable furniture designed to help customers create the look and ultimately, home of their dreams. Its sofas, sectionals, chairs, recliners and more, come in a variety of styles and are customizable to match each customer’s unique look. The highest quality construction and craftsmanship, combined with professional design services help customers bring their vision to life so they can feel confident and live life comfortably.
Location
Hours
Reviews
4.5
273 reviews
5 stars
215
4 stars
20
3 stars
8
2 stars
8
1 star
22
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some customers praised the helpfulness of sales staff like Alex and Sherri, others reported terrible experiences with service and warranty issues.
Product Quality
Several customers expressed disappointment with the quality and durability of the furniture, citing issues with defects and comfort.
Sales Experience
Many customers had positive experiences with sales representatives, particularly Alex, who was noted for being knowledgeable, patient, and not pushy.
Delivery Issues
Numerous reviews highlighted significant delays and problems with delivery and repairs, leading to frustration among customers.
- TST. Smith4 days ago5.0Just gave them a review.
- JWJenna WileyJan 4, 20261.0Having a terrible experience with the Hendersonville location. Spent thousands on reclining furniture only for a headrest to break within days. We've been trying to get it fixed since October. TERRIBLE CUSTOMER SERVICE. We still don't have a date to get it fixed. Ron with service was absolutely horrendous to us on the phone. We've tried to get someone above the store levels contact info but they have not provided it. We’ve always bought from Bassett in the past and clearly trying something new was a huge mistake.
- DCDonald CarrollDec 2, 20255.0Good selection, good quality, good prices, good service,made in America! 'nuf said.
- KRKate RodefferOct 22, 20255.0Alex was great! He helped us pick out our couch and two recliners. He was thorough and patient as we tried many different styles. They have a great selection for good prices.
- BWBarbara WeathersOct 21, 20251.0The absolutely the worst workmanship I have ever had the opportunity to have in my home they would not repair or replace the flawed furniture
Frequently Asked Questions About La-Z-Boy Hendersonville
What types of furniture products does La-Z-Boy Hendersonville offer?
La-Z-Boy Hendersonville offers recliners, chairs, sofas, sectionals, loveseats, ottomans, tables, and sleepers.
Can I customize furniture at La-Z-Boy Hendersonville?
Yes, La-Z-Boy provides customizable furniture to match each customer's unique look.
What are the store hours for La-Z-Boy Hendersonville?
The store is open Monday to Saturday from 10:00 AM to 7:00 PM and Sunday from 12:00 PM to 6:00 PM.
Does La-Z-Boy Hendersonville offer delivery services?
Yes, they provide delivery services for their furniture products.
Is proof of vaccination required to shop at La-Z-Boy Hendersonville?
No, proof of vaccination is not required to visit the store.
What payment methods does La-Z-Boy Hendersonville accept?
They accept American Express, Discover, Mastercard, and Visa.
Where is La-Z-Boy Hendersonville located?
The store is located at 1041 Glenbrook Way, Hendersonville, TN 37075, USA.
What nearby restaurants can I visit before or after shopping at La-Z-Boy Hendersonville?
You can visit Texas Roadhouse, Puckett's Restaurant, Jose's Mexican Restaurant, or Genghis Grill, all located nearby.
Are there any nearby coffee shops near La-Z-Boy Hendersonville?
Yes, Panera Bread and Drip Coffee are nearby options for coffee and light meals.
What financial services are available near La-Z-Boy Hendersonville?
Nearby financial services include Regions Bank, Fifth Third Bank, Simmons Bank, Wells Fargo Bank, and Western Union for money transfers.