La-Z-Boy Hendersonville

4.5
270 reviews
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Business Details

1041 Glenbrook Way, Hendersonville, TN
37075, United States
(615) 824-0923
https://www.la-z-boy.com
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About

Furniture StoreHome FurnitureChairsCustom Furniture
La-Z-Boy offers a full range of great-looking, comfortable furniture designed to help customers create the look and ultimately, home of their dreams. Its sofas, sectionals, chairs, recliners and more, come in a variety of styles and are customizable to match each customer’s unique look. The highest quality construction and craftsmanship, combined with professional design services help customers bring their vision to life so they can feel confident and live life comfortably.

Location

La-Z-Boy Hendersonville
1041 Glenbrook Way, Hendersonville, TN
37075, United States

Hours

Reviews

4.5
270 reviews
5 stars
212
4 stars
20
3 stars
8
2 stars
8
1 star
22

What are people saying?

AI-generated from recent customer reviews

Sales Experience

Customers consistently praised the sales staff, particularly Alex, for being knowledgeable, patient, and helpful without being pushy.

Product Quality Issues

Several customers reported dissatisfaction with the quality and durability of the furniture, citing issues such as defects and discomfort.

Customer Service

There were numerous complaints about poor customer service, particularly regarding follow-up on repairs and order status, leading to frustration among customers.

Delivery Delays

Many customers experienced significant delays in delivery times, often exceeding initial estimates, which contributed to dissatisfaction.

Store Environment

The store was noted for having a wide selection of furniture, but some customers felt overwhelmed by the options and the sales approach.
  • KR
    Kate Rodeffer
    Oct 22, 2025
    5.0
    Alex was great! He helped us pick out our couch and two recliners. He was thorough and patient as we tried many different styles. They have a great selection for good prices.
  • BW
    Barbara Weathers
    Oct 21, 2025
    1.0
    The absolutely the worst workmanship I have ever had the opportunity to have in my home they would not repair or replace the flawed furniture
  • DA
    Don Adams
    Oct 17, 2025
    5.0
    Working with Alex was one of the best shopping experience we have had in a long time, I do not like shopping, but he made it easy for this old man. He and my wife got me the recliner I needed.
  • AW
    Amie Wilson
    Oct 15, 2025
    5.0
    We had a great experience working with Alex. He was very knowledgeable and helped us find the right pieces for our living room. He was patient with our requests and was very prompt with his correspondence. Highly recommend Alex at Lazy Boy Hendersonville, Tn.
  • FH
    Franklin Hospitality
    Oct 14, 2025
    5.0
    I had a great experience at La-Z-Boy. Alex was awesome, he really took his time to help me find exactly what I wanted. He was patient, knowledgeable, and never made me feel rushed. Highly recommend asking for Alex if you’re shopping for new furniture!
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Frequently Asked Questions About La-Z-Boy Hendersonville

What types of furniture products does La-Z-Boy Hendersonville offer?

La-Z-Boy Hendersonville offers recliners, chairs, sofas, sectionals, loveseats, ottomans, tables, and sleepers.

Can I customize furniture at La-Z-Boy Hendersonville?

Yes, La-Z-Boy provides customizable furniture to match each customer's unique look.