Business Details
About
Chimney SweepMasonry ContractorWaterproofing CompanyChimney Contractor
As a family-owned and operated chimney sweep service, You can count on prompt, efficient, and personal service. The fact is, not all fires are preventable. However, most fires are and by doing some very simple things on a yearly basis, like getting your chimneys inspected, you are taking action.
We are your #1 choice in Chimney Sweeping, Chimney Inspections, and Chimney Waterproofing.
Details
- Onsite servicesAvailable
- On-site parkingAvailable
Location
Hours
Reviews
4.6
129 reviews
5 stars
110
4 stars
8
3 stars1
2 stars
4
1 star
6
What are people saying?
AI-generated from recent customer reviews
Professionalism
Technicians were consistently described as knowledgeable, friendly, and professional, providing thorough explanations of their work.
Communication
Customers appreciated the proactive communication regarding appointment confirmations and technician arrival times.
Service Quality
While many reviews praised the thoroughness of inspections and cleaning, some customers expressed dissatisfaction with the perceived value and thoroughness of the service provided.
Pricing Concerns
Several customers noted that the pricing for services was high, with some feeling that the cost did not match the quality of service received.
- DWD W6 days ago5.0Michael was very knowledgeable. He provided insight into the several wood stove and propane heat projects. He offered some better solutions.
- RSRobCan StambaughDec 26, 20251.0Terrible! Terrible! And more terrible. I paid for two of three chimneys to be cleaned and they refused to clean any of them still had to pay for ther service though. I ended up paying around $700 for them to give me a crazy expensive rebuilding of all three chimneys. It seemed like a massive scam to me.
- DBDawn BickertonDec 16, 20255.0I was kept updated on technician's arrival time. Jeremy was pleasant and very informative. He worked hard to understand what I wanted and gave us some other ideas to consider
- SBShelia BensonDec 15, 20255.0Thorough and very detailed inspection.
- DMDon MorrellDec 9, 20255.0Michael & Josh were the techs that came to do the inspection and sweep the chimney. They came early not just on time. Did a great job and very happy with the service that they preformed . They new what they were doing and explained everything. Gave me peace of mind on my next fire. I would use this company and would recommend them. THANKS!
Frequently Asked Questions About Ember Keepers Chimney and Fireplace
What services does Ember Keepers Chimney and Fireplace provide?
They offer chimney sweeping, chimney inspections, and chimney waterproofing services.
Where is Ember Keepers Chimney and Fireplace located?
The business is located at 5124 US-19E, Hampton, TN 37658, USA.
What are the business hours of Ember Keepers Chimney and Fireplace?
They are open Monday to Friday from 9:00 AM to 4:30 PM and closed on weekends.
How can I contact Ember Keepers Chimney and Fireplace?
You can call them at +1 423-724-7668 or email Office@callemberkeepers.com.
What payment methods are accepted at Ember Keepers Chimney and Fireplace?
They accept American Express, Cash, Check, Discover, Financing, Mastercard, and Visa.
Does Ember Keepers Chimney and Fireplace offer online estimates?
Yes, they provide online estimates for their services.
Is there onsite parking available at Ember Keepers Chimney and Fireplace?
Yes, onsite parking is available for customers.
What nearby places can I visit before or after a chimney service appointment?
Nearby places include Pickers Fine Antique Mall, Redi Mart Supermarket, and Pizza Plus restaurant, where you can shop or dine.
Are there outdoor activities near Ember Keepers Chimney and Fireplace?
Yes, Green Bridge Landing park and Watershed Mountain Bike Trails are nearby for outdoor recreation.
How can nearby amenities help customers visiting Ember Keepers Chimney and Fireplace?
Customers can easily fuel up at nearby gas stations like Shell or grab a coffee at Dunkin' before their appointments.