Business Details
About
Home FurnitureHome Goods StoreLovesac
At Lovesac, we're committed to making your home as comfortable as possible. That’s why Sacs and Sactionals are specially designed to be washable, changeable, and guaranteed to last a lifetime. We believe your furniture is something you can continue to invest in, expand, and evolve over time so that it continues to meet your needs, rather than having to add it to the landfill. This helps reduce stress while freeing you to live the life you love.
Learn more about The World’s Most Adaptable Couch™ and The World's Most Comfortable Seat™. Plus, discover the latest innovation in Total Comfort, StealthTech Sound + Charge. This immersive audio system features speakers and a subwoofer, seamlessly embedded inside Sactionals for a 4D sound environment that truly surrounds you.
Now’s the perfect time to create, customize, and design your own Sac or Sactionals. Plus, find out about our latest offers, sales, and financing options. Remember, every order comes with free delivery and our risk-free 60-Day Home Trial.
Whether you're looking for a sectional couch, bean bag chair, outdoor furniture, or even just an ottoman, Lovesac has something to fit your needs.
Details
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.4
40 reviews
5 stars
32
4 stars
2
3 stars0
2 stars
2
1 star
4
- GKGeorge KawellNov 26, 20255.0Dave gave us great customer service while we were in the store
- NTNina TeachOct 11, 20235.0Johnathan was GREAT! Very easy to work with! I told him exactly what I wanted and took him no time to help me setup my space!
- GAGreg AnyanMay 21, 20225.0Yes the couches are awesome. Yes the couches are overpriced. But I don’t know how you could have any negative reviews about the store itself or people that work there. They were the most friendly, helpful, and knowledgeable people I have worked with in any retail store.
- JSJ SerpeMay 11, 20221.0We have been long time customers with lovesac (since 2012) and this is the first time we have had nothing but issues with an order. I was given 2 different quotes (one for standard and one for down) so that we can choose which one we wanted. My husband went to the store almost a week ago to purchase the sactionals. I received a phone call that afternoon (while at work) telling me our sales lady (Tammy) had messed up the order and ordered the wrong covers and the right ones will cost $1000 more. Ok no big deal. Mistakes happen. So after paying the difference we get told once again she made a mistake and didn’t order the correct number of covers (stoke 2) and we will owe $1700 more…so now we are taking $2700 more than the original quote… STILL not right my husband and Tammy agreed that the standard fill (I wanted the down and that is what I was paid for) would even out the situation….(strike 3). I then get 2 more receipts without that extra $2700 but $2000 LESS than what we had paid…yesterday the original amount was withdrawn from our account and we still don’t have a correct order, amount, timeframe, etc. we keep getting blown off by Tammy saying “I’m taking care of it”. I am beyond frustrated and upset with this whole process!!! Lovesac needs to make this right. I don’t care if it’s corporate, the actual store or Tammy pays for the difference to give me what I was originally quoted and promised!!!
- ARAndrew RudmanMar 18, 20225.0Loved being able to use the blocks as examples to explore different ideas and possibilities. The staff was very helpful and not pushy or “salesy.” Overall great shopping experience.
Frequently Asked Questions About Lovesac
What types of products does Lovesac offer?
Lovesac offers adaptable furniture including Sacs, Sactionals, sectional couches, bean bag chairs, outdoor furniture, and ottomans designed to be washable and customizable.
Where is Lovesac located?
Lovesac is located at 7515 Poplar Avenue, Suite 109, in The Shops of Saddle Creek, Germantown, TN 38138, USA.
What are the store hours for Lovesac?
Lovesac is open Monday through Saturday from 10:00 AM to 8:00 PM and Sunday from 12:00 PM to 5:30 PM.
Does Lovesac offer pickup or delivery services?
Lovesac does not offer pickup services, but every order comes with free delivery and a risk-free 60-Day Home Trial.
What payment methods are accepted at Lovesac?
Lovesac accepts American Express, Cash, Check, Discover, Financing, MasterCard, and Visa.
Is Lovesac wheelchair accessible?
Yes, Lovesac has a wheelchair accessible entrance to accommodate all customers.
How can I contact Lovesac for customer support?
You can contact Lovesac by emailing customerlove@lovesac.com or calling +1 901-209-0860.
Are there any stores nearby Lovesac where I can shop for fashion accessories?
Yes, nearby fashion accessory stores include Kendra Scott, Michael Kors, and TALBOTS, all located within The Shops of Saddle Creek, making it convenient to shop for jewelry and fashion items after visiting Lovesac.
Where can I find dining options near Lovesac?
Close dining options near Lovesac include Stoney River Steakhouse and Grill and Rise Southern Biscuits & Righteous Chicken, perfect for a meal before or after shopping.
Are there other notable shops near Lovesac for a full shopping experience?
Yes, nearby you can find stores like Apple Saddle Creek for electronics, SEPHORA for beauty supplies, and The Childrens Place for children's clothing, providing a diverse shopping experience.