Brand Certified
Lowe's Home Improvement
4.3(1954 reviews)
Certified by Lowe's Home Improvement • Apr 05, 2026
Business Details
1301 Nashville Pike, Gallatin, TN
37066, United States
Certified by Lowe's Home Improvement • Apr 05, 2026
(615) 230-2708
Certified by Lowe's Home Improvement • Apr 05, 2026
https://www.lowes.com/store/TN-Gallatin/2618
Certified by Lowe's Home Improvement • Apr 05, 2026
About
Certified by Lowe's Home Improvement • Apr 05, 2026
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
As the trusted home improvement store near you, Lowe’s in Gallatin, TN offers everything to refresh, repair, or upgrade your home. From major appliances and energy-efficient refrigerators to plumbing supplies, hardware, tools, vanities, tiles and luxury vinyl plank flooring, you’ll find all the essentials in one place. Stop by your nearest Lowe’s store for seasonal décor, Christmas trees, outdoor lights, patio furniture, and power equipment that enhance any indoor or outdoor space. Whether you’re tackling a DIY project or a full remodel, Lowe’s offers expert support, reliable brands, and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Certified by Lowe's Home Improvement • Apr 05, 2026
Hours
Certified by Lowe's Home Improvement • Apr 05, 2026
Monday6:00 AM - 9:00 PM
Tuesday6:00 AM - 9:00 PM
Wednesday6:00 AM - 9:00 PM
Thursday6:00 AM - 9:00 PM
Friday6:00 AM - 9:00 PM
Saturday6:00 AM - 9:00 PM
Sunday8:00 AM - 8:00 PM
Reviews
4.3
1,954 reviews
5 stars
1,210
4 stars
407
3 stars
135
2 stars
57
1 star
145
- DRDavid ReadMar 31, 20265.0Love me a Lowe's store for lumber hardware and tools. At this particular store, you can generally find someone to help you find what you are looking for, unlike the other place!
- DIDux IsmalejMar 19, 20261.0Dear Lowe’s Management, I am writing to file a formal complaint regarding my recent experience with an employee named Jeff at the Lowe’s rental department. I have been a returning customer and have rented equipment from Lowe’s multiple times without any issues. I have a valid driver’s license, Social Security, work permit, vehicle insurance, and I am also a Lowe’s Pro customer with multiple credit cards. During my recent visit, Jeff refused to rent equipment to me without providing a clear or reasonable explanation. He stated that we did not have sufficient history, which is not accurate. Just five days prior, I rented the exact same machine from the same Lowe’s location without any problems. In an effort to resolve the situation, I even called another person to come and rent the equipment. This individual also had a valid license, insurance, and all necessary documentation, yet Jeff still refused the rental. The way we were treated felt unfair and discriminatory. Jeff appeared to be in a bad mood and unwilling to assist us professionally. This experience was very disappointing, especially considering my positive rental history with Lowe’s. I respectfully ask that this situation be reviewed and addressed. I value Lowe’s services and would like to continue doing business with your company, but this kind of treatment is unacceptable. Thank you for your attention to this matter.
- CFChris FurnessMar 15, 20261.0I’ll never shop at this Lowe’s ever again I spent over $1000 in the past month and all because I wanted to exchange a $35 toilet seat that was broken in the packaging and I lost the receipt but I had the card that it was bought on they wouldn’t do the exchange for me and I know it was manager’s discretion, but I will never step foot in this Lowe’s again. over something so simple I just wanted another toilet seat they made it so difficult I told Gal Walmart would’ve done it and she said this ain’t Walmart 🤣 i’m responding to your reply. They’ve already refunded me the money. I just wanted to exchange the seat. There’s nothing to talk about. You’re not gonna do nothing for me. it was just made difficult. like who gives you the refund but won’t exchange a seat so now I had to wait on the refund and Ill have to drive all the way back up there and buy a seat. Y’all are not paying me for my gas. It’s just sad man how people are nowadays
- SMSydney MathiasMar 9, 20261.0Good experience until coming home after having our fridge installed to standing water completely flooding our kitchen and bathroom. Beware of their installations.
- AAApril AndersonMar 8, 20265.0Friendly Employees. Knowledgeable
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products does Lowe's Home Improvement in Gallatin, TN offer?
Lowe's offers a wide range of products including paint, patio furniture, home décor, tools, flooring, appliances, plumbing, decking, grills, lumber, outdoor and gardening equipment, bathroom storage, and more.
What are the store hours for Lowe's Home Improvement in Gallatin, TN?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM, and Sunday from 8:00 AM to 8:00 PM. Holiday hours can vary.
Does Lowe's in Gallatin, TN offer in-store pickup and delivery services?
Yes, Lowe's provides both in-store pickup and delivery services for customer convenience.
How can I check the status of my order at Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe's account. You will also receive email updates if the status changes.
What payment options are accepted at Lowe's Home Improvement in Gallatin?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa.
Are there any special installation services offered by Lowe's Gallatin?
Yes, Lowe's offers a variety of installation services including appliances, flooring, blinds, cabinets, decks, doors, fencing, lighting, roofing, and many more.
Are there recycling options available at Lowe's in Gallatin?
Yes, Lowe's provides recycling services for electronics, light bulbs, and batteries.
Which coffee shop is located near Lowe's Home Improvement that customers might visit before or after shopping?
Dutch Bros Coffee, offering coffee, tea, and smoothies, is located nearby and could be a great stop before or after shopping at Lowe's.
Where can I find locksmith services near Lowe's Home Improvement in Gallatin, TN?
minuteKEY is a nearby key and locksmith service that customers can visit for their locksmith needs.
If I'm visiting Lowe's Home Improvement in Gallatin, where can I get a quick meal nearby?
Marco's Pizza, an Italian restaurant and pizza place, is close to Lowe's and offers a convenient dining option.
Brand Certified Facts from Lowe's Home Improvement
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Certified April 05, 2026Yext Knowledge Graph
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