Extra Space Storage

4.9
838 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreRV Storage FacilityBoat Storage FacilityRecords Storage FacilityAutomobile Storage Facility
Store your belongings at Extra Space Storage on 497 Liberty Pike in Franklin, TN today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, exceptional security, ADA compliant, deliveries accepted, non climate controlled units available, parking spaces, RV parking, golf carts available, wide drive isles, vehicles are allowed in drive-up units, Wifi available, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
497 Liberty Pike, Franklin, TN
37064, United States

Hours

Reviews

4.9
838 reviews
5 stars
813
4 stars
13
3 stars
5
2 stars
2
1 star
5

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff, particularly Tina and Shadiah, received high praise for being friendly, helpful, and professional, making the storage experience smooth and enjoyable.

Facility Condition

The storage facility is consistently described as clean, well-maintained, and secure, contributing to a positive customer experience.

Accessibility

Customers appreciated the easy access to units and the convenience of the location, making it a favorable choice for storage needs.

Pricing Concerns

Some customers expressed dissatisfaction with sudden price increases after signing up, indicating a potential issue with transparency in pricing.
  • LH
    Libby Herwig
    3 days ago
    5.0
    John and Tina were both very helpful!! Very safe and easy!
  • CT
    Carol T
    Dec 31, 2025
    5.0
    Mike was very nice & made an effort to meet my needs. The process of checking out the unit’s was quick and easy. My sister used this facility on Liberty 2 years ago to store an RV & her experience was pleasant as well. CT
  • CP
    Charlie Powell
    Dec 21, 2025
    5.0
    Tina and Carmen were great in finding the right unit and making changes as needed immediately. Great service !
  • PS
    Philip Sforza
    Dec 20, 2025
    5.0
    Ken and Tina are great! From signing up, to questions about my contract, and even finding random equipment that fell out of my car! Great spot and great folks working there.
  • JB
    Johnathan Butler
    Dec 12, 2025
    5.0
    Great storage facility and helpful workers. Definitely will recommend to anyone in need of top storage.

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.