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Store your belongings at Extra Space Storage on 497 Liberty Pike in Franklin, TN today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, manager living on site, exceptional security, ADA compliant, deliveries accepted, non climate controlled units available, parking spaces, RV parking, golf carts available, wide drive isles, vehicles are allowed in drive-up units, Wifi available, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
Details
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.9
827 reviews
5 stars
802
4 stars
13
3 stars5
2 stars2
1 star5
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff, particularly Tina and Shadiah, for their helpfulness, friendliness, and professionalism.
Cleanliness
The facility is frequently described as clean, well-maintained, and secure, contributing to a positive customer experience.
Ease of Use
Many reviews highlight the straightforward process for renting units, including online setup and efficient assistance from staff.
Pricing
While most customers found the pricing fair and competitive, some expressed dissatisfaction with sudden rent increases.
Overall Experience
The majority of customers reported great experiences, recommending the facility for its excellent service and supportive staff.
- MLMary Lou LangleyNov 11, 20255.0Extra Space Storage on Liberty Pike in Franklin, TN deserves five stars! Manager Tina and associate Tristan were outstanding—friendly, patient, and highly professional. Tristan made reserving our storage unit simple and stress-free, with clear communication every step of the way. We’ll gladly recommend this location to others!
- SGSara GolsanNov 11, 20255.0Great service! Tina was a joy to work with.
- SDscooby DudeOct 31, 20255.0The service is absolutely wonderful. And Tina the office manager is wonderful at her job.
- KMK Rachel MillsOct 27, 20255.0The team at Extra Space has always taken care of us and are very easy to work with. They keep a very clean and tidy location!
- CBChelsea E. BiggsOct 22, 20255.0Staff is super helpful and accommodating! Office space is nice & clean.
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves residents of Franklin.
What is the closest intersection to Extra Space Storage?
Extra Space Storage is located near the corner of Liberty Pike and Sycamore Dr.
Do you offer climate-controlled storage units?
Most Extra Space Storage facilities offer climate-controlled storage units as an option for anyone storing temperature sensitive items, but there are also standard storage units that don’t include climate control.
Do you have drive-up storage units?
Yes! Whether you’re moving, storing a vehicle, or using commercial storage, drive-up access is one of the best storage features available at Extra Space Storage! Because you can pull a vehicle right up to your unit, it makes moving large, heavy items—like furniture or equipment—in and out of your unit much easier.
Do you offer RV storage solutions?
Yes! At Extra Space Storage we offer outdoor parking, covered parking, and indoor storage solutions for RVs of all sizes. Whether you’re leaving an RV in storage long term or simply need a place to park an RV between uses, we offer a flexible option with month-to-month leases so you can store for as long as you need.
What are the gate access hours at Extra Space Storage in Franklin, TN?
The gate access hours are from 6:00 AM to 10:00 PM every day of the week, including weekends.
What types of storage units does Extra Space Storage offer?
They offer a large selection of storage units including climate-controlled units, non-climate controlled units, drive-up access units, and RV storage options.
Can I purchase moving and packing supplies at Extra Space Storage?
Yes, moving boxes and packing supplies are available for purchase online and at local facilities.
Is there an on-site manager available to assist customers at Extra Space Storage?
Yes, there is a manager living on site to assist with your storage needs and any questions you may have.
What payment options are accepted at Extra Space Storage in Franklin?
They accept American Express, Apple Pay, Cash, Check, Discover, MasterCard, and Visa.
Where is Extra Space Storage located in Franklin, TN?
Extra Space Storage is located at 497 Liberty Pike near the corner of Liberty Pike and Sycamore Drive.
Are there nearby convenience stores or gas stations close to Extra Space Storage?
Yes, MAPCO and Delta Express convenience stores and gas stations are nearby, which can be convenient for fuel and snacks during your storage visits.
What dining options are near Extra Space Storage in Franklin?
Mi Pueblito, a Mexican restaurant and grocery store, is nearby for customers who want to grab a meal or shop before or after visiting the storage facility.
Are there any nearby services for packing or moving assistance near Extra Space Storage?
Yes, Two Men and a Truck, which offers packing services, is located nearby to help with moving and packing needs.
Is Extra Space Storage in Franklin easily accessible with vehicle parking and drive-up units?
Yes, the facility offers drive-up units, wide drive aisles, parking spaces, and allows vehicles in drive-up units for convenient access.