Store your belongings at Extra Space Storage on 258 Mallory Station Rd in Franklin, TN today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, exceptional security, ADA compliant, deliveries accepted, non climate controlled units available, parking spaces, RV parking, golf carts available, wide drive isles, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
Carmen and Wendellyn received numerous praises for their exceptional customer service, being described as helpful, friendly, and attentive.
Facility Management
The storage facility is noted for being clean, well-managed, and secure, contributing to a positive customer experience.
Ease of Use
Customers appreciated the easy booking process and convenient access features, making their experience smooth and hassle-free.
Pricing Concerns
Some customers expressed dissatisfaction with frequent rent increases, indicating a potential issue with pricing transparency.
AF
Alec Ford
3 days ago
5.0
Carmen is great at the front, very helpful! Also, Very clean units.
AW
Amy Woods
6 days ago
5.0
Such an easy and pleasant same-day rental experience at this location. The Property Manager Carmen was so kind and a pleasure to work with. She was super helpful, friendly, knowledgeable and accommodating. A pleasant change over other storage unit rental experiences! I am confident should we ever need anything she will be a helpful resource. The facility is convenient for our needs and the app made property access easy. Our unit was clean and dry (always check before renting). I appreciated the option to lock in the promo rate for six months by doing pre-pay.
QQ
Q
Feb 16, 2026
5.0
Carmen was incredibly helpful and comprehensive in her explanation of operations. Both Carmen andJohn were amazing !! Highly recommend
AR
Abigail Mejia Rosario
Feb 12, 2026
5.0
Great experience! The facility is clean, secure, and easy to access, and the Carmen is very friendly and helpful. Fair pricing and excellent service—I highly recommend it.
SC
Samuel Chapman
Feb 5, 2026
5.0
Extra SpaceStorage is amazing. I got my unit same day at a great rate. They're easy and convenient. And Carmen the store manager is magnificent so kind and sweet. And her help was amazing.
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves residents of Franklin near Cool Springs, Brentwood, Downtown Franklin, and more.
What is the closest intersection to Extra Space Storage?
Extra Space Storage is located near the intersection of Mallory Station Rd and Seaboard Ln.
Do you offer climate-controlled storage units?
Most Extra Space Storage facilities offer climate-controlled storage units as an option for anyone storing temperature sensitive items, but there are also standard storage units that don’t include climate control.
Do you have drive-up storage units?
Yes! Whether you’re moving, storing a vehicle, or using commercial storage, drive-up access is one of the best storage features available at Extra Space Storage! Because you can pull a vehicle right up to your unit, it makes moving large, heavy items—like furniture or equipment—in and out of your unit much easier.
Do you offer RV storage solutions?
Yes! At Extra Space Storage we offer outdoor parking, covered parking, and indoor storage solutions for RVs of all sizes. Whether you’re leaving an RV in storage long term or simply need a place to park an RV between uses, we offer a flexible option with month-to-month leases so you can store for as long as you need.
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