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Self-Storage FacilityPublic StorageMoving Supply StoreRV Storage FacilityRecords Storage Facility
Store your belongings at Extra Space Storage on 258 Mallory Station Rd in Franklin, TN today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, manager living on site, exceptional security, ADA compliant, deliveries accepted, non climate controlled units available, parking spaces, RV parking, golf carts available, wide drive isles, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
Details
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.8
276 reviews
5 stars
253
4 stars
7
3 stars2
2 stars1
1 star
13
What are people saying?
AI-generated from recent customer reviews
Customer Service
Carmen and Wendellyn received numerous praises for their exceptional customer service, being described as helpful, friendly, and attentive.
Cleanliness
The facility is consistently noted for being clean and well-maintained, contributing to a positive customer experience.
Professionalism
Staff members are frequently described as professional, knowledgeable, and courteous, enhancing the overall service quality.
Pricing Concerns
Some customers expressed dissatisfaction with frequent rent increases, indicating a need for better communication regarding pricing.
Convenience
Customers appreciated the ease of the rental process and the convenience of the facility's location and access.
- MHMaya Haak4 days ago5.0Customer service was phenomenal - made the rental experience so much easier and helped me find the best unit for my needs!
- LGlyra grossmanNov 4, 20255.0Loved my experience here and Carmen the manager was soooo helpful and sweet!!! She definitely made it a good experience and we will definitely recommend to people. Thank you, Carmen!
- AHansley harbinNov 4, 20255.0Came in with no knowledge of how storage units worked and what I was getting myself into but Carmen was amazing and answered every question I had perfectly. I would recommend this place to everyone! Great customer service.
- RRRoger RodríguezOct 30, 20255.0Excelente servicio. Great atención al cliente. La Sra Carmen Guerra es la mejor para hacerte sentir bien atendido y que tu como cliente eres el más importante. Se necesita más personas como ella.
- RARaquel AmadorOct 29, 20255.0Carmen is such an amazing person—very attentive and great at communicating! She’s super friendly, which is rare in the storage business. The only reason it didn’t work out was because the trailer parking area isn’t paved, so when it rains, it gets pretty messy and muddy.
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves residents of Franklin near Cool Springs, Brentwood, Downtown Franklin, and more.
What is the closest intersection to Extra Space Storage?
Extra Space Storage is located near the intersection of Mallory Station Rd and Seaboard Ln.
Do you offer climate-controlled storage units?
Most Extra Space Storage facilities offer climate-controlled storage units as an option for anyone storing temperature sensitive items, but there are also standard storage units that don’t include climate control.
Do you have drive-up storage units?
Yes! Whether you’re moving, storing a vehicle, or using commercial storage, drive-up access is one of the best storage features available at Extra Space Storage! Because you can pull a vehicle right up to your unit, it makes moving large, heavy items—like furniture or equipment—in and out of your unit much easier.
Do you offer RV storage solutions?
Yes! At Extra Space Storage we offer outdoor parking, covered parking, and indoor storage solutions for RVs of all sizes. Whether you’re leaving an RV in storage long term or simply need a place to park an RV between uses, we offer a flexible option with month-to-month leases so you can store for as long as you need.
What are the access hours for Extra Space Storage in Franklin, TN?
Extra Space Storage is accessible daily from 6:00 AM to 10:00 PM, Sunday through Saturday.
What types of storage units are available at Extra Space Storage?
Extra Space Storage offers a large selection of storage units including climate-controlled, standard, drive-up, and RV storage units to suit various needs.
Does Extra Space Storage provide packing and moving supplies?
Yes, Extra Space Storage offers a variety of moving and packing supplies like boxes, available online and at the facility.
How can I determine which storage unit size is right for me?
Use Extra Space Storage's Storage Unit Size Guide to estimate the space needed based on your boxes, furniture, and appliances.
What payment options are accepted at Extra Space Storage?
Extra Space Storage accepts American Express, Apple Pay, Cash, Check, Discover, Invoice, Mastercard, and Visa payments.
Is there an on-site manager available at Extra Space Storage?
Yes, Extra Space Storage has a manager living on site to assist with your storage needs.
Where is Extra Space Storage located in Franklin, TN?
Extra Space Storage is located at 258 Mallory Station Rd near the intersection of Mallory Station Rd and Seaboard Ln in Franklin, TN.
Are there other storage facilities near Extra Space Storage in Franklin?
Yes, nearby storage facilities include Cool Springs Storage and another Extra Space Storage location, providing additional options for your storage needs.
What nearby amenities can customers visit around Extra Space Storage?
Customers can visit Carpet Den Interiors for home improvement needs or Paradigm Health PLLC for medical services, both conveniently close to the storage facility.
How can local businesses near Extra Space Storage benefit customers?
Nearby businesses like insurance agencies (Holt Insurance Agency, Elite Insurance Solutions) and fitness centers (Franklin Strength, Let It Shine Gymnastics) offer services customers might find useful before or after visiting the storage facility.