Store your belongings at Extra Space Storage on 258 Mallory Station Rd in Franklin, TN today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, exceptional security, ADA compliant, deliveries accepted, non climate controlled units available, parking spaces, RV parking, golf carts available, wide drive isles, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
Carmen and Wendellyn received numerous praises for their exceptional customer service, being described as helpful, friendly, and knowledgeable.
Facility Management
The storage facility is noted for being clean, well-managed, and secure, contributing to a positive customer experience.
Ease of Process
Customers appreciated the smooth and easy process for renting storage units, including online setup and quick assistance from staff.
Pricing Concerns
Some customers expressed dissatisfaction with frequent rent increases, indicating a concern about pricing stability.
JH
Jeffrey Hoover
Dec 23, 2025
5.0
The application is very easy. it is very smart enabling access by the phone. instead of having to pull out your wallet, pull out your card and typing in the long numbers and code. and the woman who opened my account? oh my goodness! she was knowledgeable and covered every aspect even before I asked. the question. is almost like she's worked there for 20 years. And the woman was very pleasant and such a nice voice that you're upset that the conversation is over.!!!
JK
Josh Kocher
Dec 23, 2025
5.0
Had the best time and the smoothest load in possible thanks to Carmen!
She was extremely helpful and attentive
SG
Shon Gilbert
Dec 22, 2025
5.0
The manager Carmen is amazing and very helpful. Helped us move into just the right units.
JB
John Burroughs
Dec 22, 2025
5.0
Clean well managed. Awesome manager. She is very friendly and helpful.
NH
Nicole Hawkins
Dec 10, 2025
5.0
Such a great and easy experience storing here. Great prices. Carmen was beyond kind and helpful. Highly recommend.
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves residents of Franklin near Cool Springs, Brentwood, Downtown Franklin, and more.
What is the closest intersection to Extra Space Storage?
Extra Space Storage is located near the intersection of Mallory Station Rd and Seaboard Ln.
Do you offer climate-controlled storage units?
Most Extra Space Storage facilities offer climate-controlled storage units as an option for anyone storing temperature sensitive items, but there are also standard storage units that don’t include climate control.
Do you have drive-up storage units?
Yes! Whether you’re moving, storing a vehicle, or using commercial storage, drive-up access is one of the best storage features available at Extra Space Storage! Because you can pull a vehicle right up to your unit, it makes moving large, heavy items—like furniture or equipment—in and out of your unit much easier.
Do you offer RV storage solutions?
Yes! At Extra Space Storage we offer outdoor parking, covered parking, and indoor storage solutions for RVs of all sizes. Whether you’re leaving an RV in storage long term or simply need a place to park an RV between uses, we offer a flexible option with month-to-month leases so you can store for as long as you need.
What are the access hours for Extra Space Storage in Franklin, TN?
Extra Space Storage is accessible daily from 6:00 AM to 10:00 PM, Sunday through Saturday.
What types of storage units are available at Extra Space Storage?
Extra Space Storage offers a large selection of storage units including climate-controlled, standard, drive-up, and RV storage units to suit various needs.
Does Extra Space Storage provide packing and moving supplies?
Yes, Extra Space Storage offers a variety of moving and packing supplies like boxes, available online and at the facility.
How can I determine which storage unit size is right for me?
Use Extra Space Storage's Storage Unit Size Guide to estimate the space needed based on your boxes, furniture, and appliances.
What payment options are accepted at Extra Space Storage?
Extra Space Storage accepts American Express, Apple Pay, Cash, Check, Discover, Invoice, Mastercard, and Visa payments.
Is there an on-site manager available at Extra Space Storage?
Yes, Extra Space Storage has a manager living on site to assist with your storage needs.
Where is Extra Space Storage located in Franklin, TN?
Extra Space Storage is located at 258 Mallory Station Rd near the intersection of Mallory Station Rd and Seaboard Ln in Franklin, TN.
Are there other storage facilities near Extra Space Storage in Franklin?
Yes, nearby storage facilities include Cool Springs Storage and another Extra Space Storage location, providing additional options for your storage needs.
What nearby amenities can customers visit around Extra Space Storage?
Customers can visit Carpet Den Interiors for home improvement needs or Paradigm Health PLLC for medical services, both conveniently close to the storage facility.
How can local businesses near Extra Space Storage benefit customers?
Nearby businesses like insurance agencies (Holt Insurance Agency, Elite Insurance Solutions) and fitness centers (Franklin Strength, Let It Shine Gymnastics) offer services customers might find useful before or after visiting the storage facility.