Business Details
About
Home Goods StoreHome FurnitureOutdoor Furniture StoreRug StorePicture Frame ShopBedding Store
Discover At Home in Franklin, TN. Your destination for affordable home décor, furniture, and seasonal decorations. Explore stylish indoor and outdoor collections that make it easy to refresh every room and celebrate every season. From modern and farmhouse to classic and coastal, find unique pieces that bring your personal style to life. Shop home goods, furniture, lighting, wall art, and holiday décor — all in one place. Design your life, At Home.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.2
647 reviews
5 stars
351
4 stars
179
3 stars
62
2 stars
25
1 star
30
What are people saying?
AI-generated from recent customer reviews
Selection Variety
Customers appreciate the extensive selection of home decor and seasonal items available in the store.
Customer Service
While some customers praised helpful staff, others reported poor management and unprofessional behavior from employees.
Store Organization
Many reviews highlighted issues with store organization, clutter, and long checkout lines, leading to a frustrating shopping experience.
Pricing Concerns
Customers noted a mix of reasonable prices and overpriced items, with some expressing dissatisfaction over deceptive pricing practices.
Cleanliness Issues
Several reviews mentioned cleanliness problems, particularly in bathrooms and overall store tidiness.
- SSstephen shustock2 days ago3.0Strange store poor customer e
- CCCindy3 days ago1.0The printed door sign says Christmas is 50% off in big, bold, red letters to get your attention. At register, it doesn't ring up as such and when asked they say, "not all Christmas. Is on sale. I left at least one item with the person at checkout because of this and thinking of retuning other items that don't seem worth their cost, although this makes the crazy line wait be for nothing. Kind of ridiculous. Go to Hobby Lobby. They don't play those kind of games.
- CSCarlos SilvaOct 18, 20254.0Excellent store!
- KHKen HaneySep 30, 20255.0My wife loved this store. They have a lot of Christmas decorations!
- DSDenise ShouldersSep 21, 20254.0Huge slection
Frequently Asked Questions About At Home
What is Insider Perks?
The At Home Insider Perks program is a free-to-join program that offers a handful of benefits including a 10% off welcome offer and a Birthday Bonus gift on your birthday, Receiptless returns, First notice of hot new products and markdowns, Decorating tips and tricks and more!
What is the At Home return policy?
No receipt? No problem!* Returns of unused items in the original packaging will be fully refunded within 60 days (90 days if you’re an Insider Perks member) with proof of purchase through your Insider Perks account or credit card or receipt and a valid ID. If your purchase cannot be verified, you’ll be issued a store credit based on the current price of the item(s).
Christmas merchandise returned after December 25 will be refunded for the current price of the items, even with the original receipt.
We do not provide exchanges. You're welcome to return any unwanted product and purchase new items.
We are unable to accept returns on mattresses.
We are unable to accept returns of pillows and cushions without all of their tags.
We are unable to accept returns of items marked “All Sales Final”.
Products delivered by one of our local delivery partners, including PICKUP, Roadie, and Door Dash, must be returned in-store.
If an item you purchased is damaged or defective, please return it within 60 days to your nearest store for a refund.
While we're not able to offer exchanges, customers are welcome to return any unwanted merchandise and purchase new items.
*we allow up to 3 returns without a receipt.
Does At Home have delivery service?
At Home offers delivery through an independent, third-party service. Visit our website for more information. Please note, options and costs vary by store.
What are the At Home store hours?
Store hours vary by location. Use the Store Locator on our site to find your local store hours. All At Home locations are open every day of the year except Thanksgiving, Christmas, and Easter.
Does At Home offer online shopping?
You can shop on our website, via our app, or in one of our stores.
What forms of payment does At Home accept?
In stores, we can accept:
Visa, MasterCard, Discover, and American Express credit and debit cards
Cash
Apple Pay
Gift cards
At Home Insider Perks reward certificates
Coupons: one per order. Can be used on all items, including clearance and sale items.
Prepaid Visa, Mastercard, and American Express gift cards
Online and on our app:
Visa, MasterCard, Discover, and American Express credit and debit cards
At Home Insider Perks reward certificates
Prepaid Visa, Mastercard, and American Express gift cards (you must register your billing address before using the card online; call the number on the back of your card or go to the card's website to get started.
PayPal
Coupons: one per order. Can be used on all items, including clearance and sale items. Occasionally, we may issue coupons that can only be redeemed in stores. When this happens, the email will indicate this. Input the numerical portion of the barcode into the promo box area and the discount will be applied.
Where is the At Home corporate office located?
At Home's corporate office is located in Plano, Texas.
Does At Home carry gift cards?
You can purchase At Home Gift Cards online or in-store. Here's how it works:
Types of cards:
Physical Gift Cards are available for in-store purchase during checkout in any denomination between $1 - $500. Additional funds can be added to the card in any value up to $500.
E-Gift Cards can be purchased on our websit in any amount between $1 -$500. Additional funds can be added to the card in any value up to $500. Your recipient will receive the electronic Gift Card within 12-24 hours after the order is placed.
Is At Home hiring?
We're looking for talented people to join our growing team. Visit our website to find open positions.
Does At Home have a layaway program?
We don't offer layaway. You can shop in-store or online. Orders placed online can be picked up from your local store for no fee or shipped to your home.
Does At Home offer tax-exempt purchases?
In order to make a tax-exempt purchase, present your exemption documentation and valid government-issued ID to the cashier before completing your transaction.
We are currently unable to process tax-exempt purchases online.
Does At Home offer Free Shipping?
Due to the ever-increasing cost of shipping, we have no plans to offer free shipping. Did you know that you can order online and choose to pick up your order in the store for no additional charge? Visit our website for more details.
Does At Home have a loyalty program?
Yes! The At Home Insider Perks program is a free-to-join program that offers a handful of benefits including a 10% off welcome offer and a Birthday Bonus gift on your birthday, Receiptless returns, First notice of hot new products and markdowns, Decorating tips and tricks, and more!
What's the nearest At Home store to me?
You may locate the At Home store nearest you by using the Store Locator on our website.
What types of products can I find at At Home in Franklin, TN?
At Home offers affordable home décor, furniture, seasonal decorations, home goods, lighting, wall art, and holiday décor in various styles including modern, farmhouse, classic, and coastal.
What are the At Home store hours in Franklin, TN?
The Franklin At Home store is open daily from 9:00 AM to 10:00 PM. It is closed on Thanksgiving, Christmas, and Easter, with some holiday variations.
Does At Home offer delivery and in-store pickup options?
Yes, At Home offers delivery through a third-party service and supports in-store pickup for your convenience.
How does At Home's return policy work?
Returns of unused items in original packaging are fully refundable within 60 days, or 90 days for Insider Perks members, with proof of purchase. Without proof, returns receive store credit at the current item price. Some exclusions apply.
What payment methods are accepted at At Home?
At Home accepts Visa, MasterCard, Discover, American Express, cash, Apple Pay, gift cards, PayPal, and more both in-store and online.
Does At Home have a loyalty program?
Yes, the free At Home Insider Perks program offers benefits like a 10% welcome discount, birthday bonus gifts, receiptless returns, and early access to promotions.
Where is At Home located in Franklin, TN?
At Home is located at 209 S Royal Oaks Blvd, Franklin, TN 37064, USA.
Are there any nearby restaurants I can visit before or after shopping at At Home?
Yes, nearby dining options include Nashville Pizza Co, O'Charley's Restaurant & Bar, Nashville Pizza Company, Arby's, and Pancho's Place, offering a variety of cuisines from pizza to American and Mexican food.
What nearby shopping centers or stores can I visit near At Home?
You can also visit Watson Glen Shopping Center, DICK'S Warehouse Sale, Outer Limits Comics, and Sally Beauty, all conveniently located near At Home.
Are there fitness or recreational facilities near At Home in Franklin, TN?
Yes, nearby fitness and recreation options include Planet Fitness - Franklin, Releve One Fitness and Dance Studios, National Dance Clubs, The powher Method, and Carbon Culture gym.