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Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Find everything you need for home upgrades at Lowe’s in Dyersburg, TN, your trusted & nearby home improvement store. From high-quality appliances and energy-efficient refrigerators to essential plumbing supplies, hardware, tools, vanities, tile and luxury vinyl plank flooring, our store offers a complete selection for any project. Visit your nearest Lowe’s store to explore seasonal décor, Christmas trees, outdoor lighting, patio sets and power equipment designed to enhance both indoor and outdoor areas. Whether you’re handling a DIY project or overseeing a full renovation, Lowe’s provides expert assistance, reliable products and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Lowe's Home Improvement
1155 Highway 51 Bypass West, Dyersburg, TN
38024, United States
Hours
Reviews
4.3
1,304 reviews
5 stars
750
4 stars
326
3 stars
119
2 stars
30
1 star
79
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a mix of experiences with customer service, with some praising helpful staff while others report poor service and long wait times.
Product Availability
Customers frequently mention issues with inventory accuracy, noting that items shown as in stock online are often unavailable in-store.
Employee Helpfulness
Many reviews highlight the helpfulness and knowledge of employees, particularly in assisting customers with their needs.
Store Experience
Overall, customers appreciate the store's selection and cleanliness, but some express frustration with the layout and organization.
- SBSarah Bailey6 days ago4.0Always plenty to look at. Customer service is decent and generally they are always prompt and professional when called to a particular area. The only thing I disagree with is that the self-checkout is exactly what it is to save cashier time while saving the customers from a wait in line. It's unnecessary to have someone stand at the self-checkout and check a customer out.
- EBEmily BurkheadDec 23, 20251.0Absolutely terrible service. We ordered a stove, installation and haul away and it gave us an option of a time so we chose after 6pm. They brought it several hours earlier when we wouldn’t be home instead. The person delivering it was no help at all and couldn’t explain to us why we were given the option of after 6pm and now he’s telling us he can’t do that. So they took the stove back and told us it would be after Christmas now. No one at the store would help or give us any answers at all. 2 hours of our life was spent talking to people with no answers and no solution. We’ll be canceling the order and picking up a stove from a locally owned business instead like we should have done in the first place. Don’t give people the option of a time frame on the site and then tell people that’s not possible.
- SSSteve SmithDec 8, 20255.0For Western Express drivers, even though it's a drop & hook, sign on receiving door says the earliest is 1430 & not sure what it said word from word but the understanding is 1430 to the earliest we check in; other carriers, if not mistaken, 700-1600 for receiving hours.
- CCCandiceNov 21, 20255.0I love my Lowe's! Has everything we want and need.
- LMLynn MitzyOct 15, 20255.0This Lowes has the most helpful employees 👍🏼shout out to Phillip for answering all our questions.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Dyersburg, TN?
You can find a wide range of products including paint, patio furniture, home décor, tools, flooring, appliances, plumbing supplies, decking, grills, lumber, gardening equipment, bathroom storage, and more for your home improvement needs.
What are the store hours for Lowe's Home Improvement in Dyersburg, TN?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM, and Sunday from 8:00 AM to 8:00 PM. Holiday hours may vary, so check the store's website for specific dates.
Does Lowe's Home Improvement offer in-store pickup and delivery services?
Yes, Lowe's offers both in-store pickup and delivery services to make shopping more convenient for customers.
How can I check the status of my order placed with Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe's account. Email updates will be sent if your order status changes.
What payment options does Lowe's Home Improvement accept?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa for payments.
Does Lowe's provide installation services for purchased products?
Yes, Lowe's offers installation services for a wide range of products including appliances, blinds, cabinets, countertops, flooring, doors, lighting, and more.
Are there recycling services available at Lowe's in Dyersburg?
Yes, Lowe's provides recycling services for electronics, light bulbs, and batteries.
What nearby places can I visit when shopping at Lowe's Home Improvement in Dyersburg?
Nearby places include Blue Rhino Propane Exchange for propane needs, Goodwill for thrift shopping, and Prime Time Bowl & Grill for entertainment such as bowling and dining.
How can nearby Goodwill be useful when visiting Lowe's Home Improvement?
While shopping at Lowe's, you can also visit Goodwill nearby to browse thrift store items, clothing, and other shopping options, making your trip more versatile and convenient.
Is there a nearby place where I can get my keys duplicated or locksmith services when visiting Lowe's?
Yes, minuteKEY and Minute Key, both key and locksmith services, are located near Lowe's Home Improvement, offering convenient options for your locksmith needs.