Business Details
About
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Cordova, TN Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.0
1,546 reviews
5 stars
821
4 stars
342
3 stars
140
2 stars
50
1 star
193
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed feedback on customer service; some employees received praise for being helpful, while others were criticized for being unresponsive or rude.
Product Availability
Customers reported issues with product availability and order fulfillment, including canceled orders and missing items.
Store Cleanliness
The store was generally noted as clean and well-organized, contributing positively to the shopping experience.
Staff Assistance
While some customers appreciated prompt assistance, others experienced long wait times for help, leading to frustration.
Pricing Concerns
Several reviews mentioned high prices and dissatisfaction with pricing policies, prompting customers to consider competitors.
- S杨shuo2 days ago1.0That was my worst experience ever in this store.After I entered my order number in the pickup computer, no employee assisted me for five minutes, even though there were no other customers in front of me. I approached a staff member and asked for help, and she found the pickup staff for me. This pickup staff member called my name in a strange tone, then went into the pickup area to get my order. During this time, she kept calling my name and laughing loudly until I told her to stop making fun of my name and informed her that her behavior was disrespectful and discriminatory. It happened between 11:15–11:30 AM on November 21.
- RBRueal Braden2 days ago5.0Just left here, and when I tell you, this may be the most friendliest Lowe's I have ever came across, every section i went to there was someone greeting me. Best experience ever at a hardware store
- RVRaghunath VedalaOct 17, 20255.0Thank you Greg Anderson, superb customer service including comprehensive suggestions and assistance with moving our large purchases in the Floreing and Fashion Bath aisles.
- WRWendy RodgersOct 13, 20255.0Walked in and someone was there to help me. Was in and out in 5 min. plus I learned something about screws.
- CLChristopher LedbetterSep 9, 20253.0If you like high prices, Lowes is the place for you.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products and services does Lowe's Home Improvement offer?
Lowe's offers paint, patio furniture, home décor, tools, flooring, appliances, plumbing, decking, grills, lumber, outdoor and gardening equipment, bathroom storage, and installation services for various home improvement needs.
What are the store hours for Lowe's Home Improvement in Cordova, TN?
Monday to Saturday: 6:00 AM to 9:00 PM; Sunday: 8:00 AM to 8:00 PM; with adjusted holiday hours on select dates.
Does Lowe's in Cordova offer in-store pickup and delivery?
Yes, Lowe's offers both in-store pickup and delivery services at the Cordova location.
How can I check the status of my Lowe's order?
You can check your order status online by entering your order number or logging into your MyLowe's account. Email updates are sent if your order status changes.
What payment options are accepted at Lowe's Home Improvement?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa.
How do I return or exchange an item purchased at Lowe's?
Most items can be returned within 90 days. For online purchases, start a return online in your Order History. For in-store returns, provide proof of purchase at the customer service desk.
Are there any nearby places to visit when shopping at Lowe's in Cordova?
Nearby places include minuteKEY for key and locksmith services, Blue Rhino Propane Exchange for propane needs, and Walsons Jewelers for jewelry and fashion accessories.
Where can I get food or drinks near Lowe's Home Improvement in Cordova?
Nearby dining options include Prince Tea House TN (restaurant and bakery), A1 Wings & Things (chicken restaurant), and Amazin' Glaze Donuts, a bakery and coffee shop.
What nearby services can customers use while visiting Lowe's?
Customers can visit nearby services like Budget Rent A Car for vehicle rentals, Classic Nails salon for beauty treatments, and Car Wash USA Express for auto detailing.
Does Lowe's offer any special programs or associations?
Yes, Lowe's participates in programs such as Lowe's Toolbox for Education, SkillsUSA, Lowe's Heroes, Boys & Girls Clubs of America, Habitat for Humanity, and Keep America Beautiful.