Business Details
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Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
As the trusted home improvement store near you, Lowe’s in Columbia, TN offers everything to refresh, repair, or upgrade your home. From major appliances and energy-efficient refrigerators to plumbing supplies, hardware, tools, vanities, tiles and luxury vinyl plank flooring, you’ll find all the essentials in one place. Stop by your nearest Lowe’s store for seasonal décor, Christmas trees, outdoor lights, patio furniture, and power equipment that enhance any indoor or outdoor space. Whether you’re tackling a DIY project or a full remodel, Lowe’s offers expert support, reliable brands, and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.2
2,109 reviews
5 stars
1,230
4 stars
478
3 stars
166
2 stars
64
1 star
171
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some employees are praised for being helpful, while others are criticized for being unresponsive or rude.
Delivery Issues
Numerous complaints about delivery delays and poor communication regarding appliance orders.
Product Availability
Customers noted that while the store generally has a good selection, specific items can be out of stock or misrepresented.
Checkout Experience
Frustration with self-checkout processes and long wait times at registers.
Staff Knowledge
Inconsistent knowledge among staff about products, leading to customer dissatisfaction.
- GLGayla LongJan 4, 20263.0Was wanting to talk to someone about a dryer. 1 associate went to get get someone, and said they would be right there. Never seen so we left
- BFBarb FaulkJan 1, 20265.0Too many younger employees looking at there phone. Unorganized chaos
- LRLisa RobertsDec 30, 20252.0I bought a water heater with warranty it said free installation and removal of old no one will get back with me and my water heater is still in the box waiting its been 2 days
- SBSteven BatesDec 29, 20253.0Didn't have any pulleys but very organized and usually have what your looking for
- JCJane CallewaertDec 12, 20251.0Good luck getting service over the phone. Long time contractor customer. Seems they went with some AI phone assistance. Have waited two days in a row over 45 minutes to get to a real person and then was immediately disconnected.. THAT is not good customer service. Midea refrigerator we purchased 6 months ago died. Under warranty. Impossible to get resolution.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Columbia, TN?
Lowe's offers a wide range of products including paint, patio furniture, home décor, tools, flooring, appliances, plumbing supplies, decking materials, grills, lumber, and gardening equipment.
What are the store hours for Lowe's Home Improvement in Columbia, TN?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM and Sunday from 8:00 AM to 8:00 PM, with special holiday hours.
Does Lowe's Home Improvement offer in-store pickup and delivery services?
Yes, Lowe's provides both in-store pickup and delivery services to customers.
How can I check the status of my order at Lowe's?
You can check your order status online by entering your order number or by logging in to your MyLowe's account. Email updates will also be provided if the status changes.
What payment options are accepted at Lowe's Home Improvement in Columbia, TN?
Lowe's accepts American Express, cash, checks, Diners Club, Discover, Mastercard, and Visa payments.
What installation services does Lowe's offer?
Lowe's offers various installation services including appliances, flooring, blinds, cabinets, countertops, doors, garage doors, heating and cooling systems, roofing, fencing, and more.
How do I return or exchange an item at Lowe's?
Most items can be returned within 90 days. Returns can be started online for items bought via Lowes.com or in-store with proof of purchase at the customer service desk.
Are there any nearby dining options close to Lowe's Home Improvement in Columbia?
Yes, nearby restaurants include A1 Japanese Steakhouse, Umami Japanese Steakhouse, Ruby Tuesday, Fat Mos Columbia (burger restaurant), Thai 4 You, and Waffle House, providing a variety of dining options before or after your visit.
What nearby stores can I visit for office supplies when shopping at Lowe's Columbia location?
Office Depot and multiple OfficeMax locations are nearby, offering office equipment and printing services which could complement your shopping trip to Lowe's.
Are there any other home improvement or hardware stores near Lowe's Home Improvement in Columbia?
While Lowe's is a home improvement leader, nearby key and locksmith services like minuteKEY are available for related needs such as key replacement or lock services.