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Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Find everything you need for home upgrades at Lowe’s in Collierville, TN, your trusted & nearby home improvement store. From high-quality appliances and energy-efficient refrigerators to essential plumbing supplies, hardware, tools, vanities, tile and luxury vinyl plank flooring, our store offers a complete selection for any project. Visit your nearest Lowe’s store to explore seasonal décor, Christmas trees, outdoor lighting, patio sets and power equipment designed to enhance both indoor and outdoor areas. Whether you’re handling a DIY project or overseeing a full renovation, Lowe’s provides expert assistance, reliable products and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.1
932 reviews
5 stars
518
4 stars
214
3 stars
58
2 stars
39
1 star
103
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some employees received praise for their helpfulness, while others were reported as rude or unhelpful.
Store Cleanliness
The store is generally noted for being clean and well-organized.
Order Fulfillment Issues
Numerous complaints about online order pickup and delivery issues, including delays and incorrect items.
Product Availability
While some customers found what they needed, others reported stock issues and difficulty in locating items.
Installation Services
Significant dissatisfaction with installation services, including delays and poor communication.
- HIHarry Dickinson III3 days ago1.0Just need a couple screws, easy and easy out, and I got a guy chasing me down the store, trying to sell me on some gutters that I don’t need!
- DADavid AyalaDec 28, 20251.0They need to either update store hours to close at 8 or hire a new manager. Arrived to get paint at 8:15 pm only to be told by the manager that no one is there in paint and they all went home (in a rude manner) then hear him laughing with another employee about me coming close to close asking for paint. Customer service is not a thing here nor do you feel welcome if you shop here close to close because you feel like you are not welcome by the other employees (not their fault when this is a feeling management feels and is spread to others) why did we get their late you may ask? This is the only time I can get off of work, but now I have to wait until another day for a project I can only do at this time. Store hours are store hours no matter what time you get there you should be able to get service.
- DTDon TurnerDec 13, 20255.0Got a Purdy 3/4 roller that is the bomb, everyone should get this. Works well in tight spaces and trim work too.
- SSStr8bentDec 8, 20255.0So it's a good experience when I go to Lowe's to find my material competitively priced and convenient because you get it all in one place
- KCKitty CastilloNov 30, 20255.0I had the most amazing service yesterday from Nick, who helped me carry bins to my vehicle, locate product and offered without my asking. Conscientious team Member! Thank you, Nick!
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Collierville, TN?
You can find products such as appliances, building supplies, tools, flooring, paint, patio furniture, gardening equipment, kitchen and bathroom supplies, and more at Lowe's Home Improvement.
What are the operating hours for Lowe's Home Improvement in Collierville?
Lowe's is open from 6:00 AM to 9:00 PM Monday through Saturday, and 8:00 AM to 8:00 PM on Sundays. Holiday hours may vary, so it's best to check specific dates.
Does Lowe's Home Improvement offer delivery and pickup services?
Yes, Lowe's offers both in-store pickup and delivery services to serve your convenience.
Can I return or exchange an item at Lowe's Home Improvement?
Most items can be returned within 90 days. Returns can be started online for items purchased via Lowes.com, or in-store with proof of purchase at the customer service desk.
How do I check the status of my order placed at Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe's account. Email updates are also sent if your order status changes.
What installation services does Lowe's Home Improvement offer?
Lowe's offers a range of installation services including appliances, cabinets, countertops, flooring, HVAC, doors, windows, blinds, and more to support your home improvement projects.
What are the payment options accepted at Lowe's Home Improvement?
Lowe’s accepts payment methods including American Express, Cash, Check, Diners Club, Discover, MasterCard, and Visa.
What nearby places can I visit when shopping at Lowe's Home Improvement in Collierville, TN?
Nearby you can visit Target Collierville for groceries and household items, Zaxby's for a quick meal, and Starbucks for coffee after your shopping trip at Lowe's.
Are there any nearby services that can complement my visit to Lowe's Home Improvement?
Yes, you can find Minute Key for locksmith services, Blue Rhino Propane Exchange for propane needs, and CVS Pharmacy for medical supplies close to Lowe’s in Collierville.
How can nearby transit or amenities help me while visiting Lowe's in Collierville?
Nearby amenities such as The Exchange Network ATMs and mobile phone stores like the AT&T Kiosk and Verizon Wireless can make your visit more convenient while shopping at Lowe’s.