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Frequently Asked Questions About US Storage Centers
Are there any items that I am NOT able to store?
Liquids, Explosives, Flammable liquids, Toxic materials and Perishables. Please contact us if you have any questions regarding a specific item.
When can I move in?
If there is a storage space available that meets your specific storage needs you can move in anytime during office hours.
What type of documentation do I need to provide in order to rent?
We require a Government issued photo ID (example: driver’s license, state id, or passport). Military customers are required to provide more information.
How do I make a payment?
You can pay in person, online, by phone, or via mail. You may also sign up for automatic payments.
Do I need to sign a long-term lease?
There are no long-term obligations — we rent on a month-to-month basis.
What forms of payment do you accept?
We accept checks, cash, VISA, and Mastercard. We also accept cashier's checks and money orders.
Do you sell boxes and moving supplies?
Yes, we also sell locks in addition to boxes and moving supplies for your convenience.
Do I need to bring my own lock?
Customers will be required to provide a compatible lock for their unit if they choose to purchase their own. Locks are also available for purchase at the facility.
What sizes do you have and how much do they cost?
We have a wide variety of unit sizes to meet your storage needs. Unit sizes and prices vary by location. Please contact a location near you for available sizes and prices, or see our Size Guide online!
Can I stop by to view the facility or do I need a storage space?
Stop by anytime during our office hours and our professional storage team will give a complimentary tour of the facility. Office hours vary per location.
What times do I have access to the gates?
To see gate hours, visit the facility page on our website to see the access hours.
Do I have to pay to reserve a storage unit?
Our online reservations are hassle-free and do not require any credit card holds. Reserve online today!
Do you offer discounts?
Yes! We offer special pricing and promotions for new storage customers such as one month 50% off. You can find our promotions by searching for your local facility on our website.
Do you offer online rentals?
Yes! Find your local facility on our website and rent your unit today from the comfort of your own home. Save time by completing your lease and payment online.
What are the operating hours of US Storage Centers at 2430 Madison Street?
The facility is open from 9:30 AM to 6:00 PM Monday through Friday, 8:30 AM to 5:00 PM on Saturdays, and is closed on Sundays. However, gate access is available daily from 6:00 AM to 10:00 PM.
Are there any items prohibited from storage at US Storage Centers?
Yes, prohibited items include liquids, explosives, flammable liquids, toxic materials, and perishables. Contact the facility for questions about specific items.
What documentation is required to rent a storage unit?
A government-issued photo ID such as a driver’s license, state ID, or passport is required. Military customers may need to provide additional information.
Can I visit US Storage Centers to view a unit without renting?
Yes, you can stop by anytime during office hours for a complimentary tour of the facility.
Does US Storage Centers require a long-term lease?
No, storage units are rented month-to-month with no long-term obligations.
What payment methods are accepted at US Storage Centers?
Payments can be made by check, cash, VISA, Mastercard, cashier's checks, money orders, in person, online, by phone, or via mail. Automatic payments are also available.
Are boxes and locks available for purchase at the facility?
Yes, US Storage Centers sells boxes, moving supplies, and locks for customer convenience.
How can nearby businesses like Jerrys Lock and Key be useful when renting a storage unit here?
Jerrys Lock and Key, a nearby locksmith, can provide compatible locks and security services to help secure your storage unit.
What popular dining options are near US Storage Centers for a meal before or after my visit?
Nearby restaurants include The Madison Avenue Bistro (French cuisine), Woodys Sango (Italian pizza), Dream Wingz, Mediterranean Grill, MG Greek Restaurant, and Duke's Thai Food, offering various cuisines for a convenient meal option.
Are there any family-friendly places near US Storage Centers?
Yes, nearby options include The Village Of Sango and Creekstones Academy - both offer preschool and daycare services, suitable for families in the area.