Brand Certified
Lowe's Home Improvement
4.1(3012 reviews)
Certified by Lowe's Home Improvement • Mar 01, 2026
Business Details
2150 Lowes Drive, Clarksville, TN
37040, United States
Certified by Lowe's Home Improvement • Mar 01, 2026
(931) 920-4102
Certified by Lowe's Home Improvement • Mar 01, 2026
https://www.lowes.com/store/TN-Clarksville/0498
Certified by Lowe's Home Improvement • Mar 01, 2026
About
Certified by Lowe's Home Improvement • Mar 01, 2026
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
As the trusted home improvement store near you, Lowe’s in Clarksville, TN offers everything to refresh, repair, or upgrade your home. From major appliances and energy-efficient refrigerators to plumbing supplies, hardware, tools, vanities, tiles and luxury vinyl plank flooring, you’ll find all the essentials in one place. Stop by your nearest Lowe’s store for seasonal décor, Christmas trees, outdoor lights, patio furniture, and power equipment that enhance any indoor or outdoor space. Whether you’re tackling a DIY project or a full remodel, Lowe’s offers expert support, reliable brands, and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Certified by Lowe's Home Improvement • Mar 01, 2026
Hours
Certified by Lowe's Home Improvement • Mar 01, 2026
Reviews
4.1
3,012 reviews
5 stars
1,643
4 stars
693
3 stars
271
2 stars
118
1 star
287
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor customer service, with staff being unhelpful, dismissive, or rude during their visits.
Staff Availability
Customers frequently mentioned difficulty in finding staff to assist them, leading to frustration during their shopping experience.
Product Issues
There were multiple complaints about product availability and issues with online orders, including delays and incorrect items.
Store Cleanliness
Some customers appreciated the cleanliness and organization of the store, noting it as a positive aspect of their shopping experience.
Mixed Experiences
While some customers had positive interactions with specific employees, overall experiences varied widely, with many expressing dissatisfaction.
- MMMatthew MorrisJan 24, 20265.0Great customer service
- MCMarcus ChatmanJan 19, 20262.0Literally just left Lowe’s. Stood there for 15 mins watching a guy make paint… waiting isn’t the issue, he’s not even saying one sec… or noticing a line building up… waits till I leave then starts helping people who took my spot…. That’s why I go to Home Depot . At least they have the common decency to be polite and say “I’ll be with you in a sec. How hard is that… like he’s a part owner
- DBDana BurgessJan 16, 20261.0Bought paint, took over 30 minutes for them to get to me. Then they had to make the color 2. What looked like would be a perfect match,wasn't. The color was not even close when I put it on my wall !! The lightning in there store is totally different from home lights.
- LGLarry GrinsteadJan 13, 20265.0Like the product and presentation.
- MHMaKenzie HillJan 10, 20261.0I never leave reviews like this but this Lowes is the worst. They always have 3-4 people at the only checkouts that are self checkouts(they never have that many open) and instead of helping you they are always in the way and are never helpful. This visit today i had to interrupt their conversation to be able to use the checkout. And then after they acted like I was bothering them, they wanted to check the one thing I bought because i guess they need to see if I’m stealing stuff which shocker I was not. To clarify though I am younger and I like using self checkouts but what’s the point of having them if you need that many people standing there. They could be helping customers which I can never get them to help me at this specific Lowes.Next time I will drive across town even though I live 1.5 miles from this one because the Madison street Lowe’s is always helpful and very nice
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products and brands does Lowe's Home Improvement in Clarksville offer?
Lowe's offers a wide range of products including appliances, bathroom supplies, building materials, flooring, gardening equipment, and more. Brands include GE, Whirlpool, LG, Samsung, Craftsman, Dewalt, and many others.
What are the store hours for Lowe's Home Improvement in Clarksville?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM and Sunday from 8:00 AM to 8:00 PM. Holiday hours may vary, with some days closed or having reduced hours.
Does Lowe's in Clarksville offer installation services?
Yes, Lowe's offers a variety of installation services including appliances, flooring, cabinets, plumbing, lighting, roofing, fencing, and more to support your home improvement projects.
What payment methods are accepted at Lowe's Home Improvement in Clarksville?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, MasterCard, and Visa.
Can I order products online and pick them up in the Clarksville Lowe's store?
Yes. Lowe's offers in-store pickup services. You will receive an email when your order is ready for pickup at the store during operating hours.
Are there any discounts or coupons available for Lowe's customers?
Yes, Lowe's offers coupons and savings which can be accessed through their app and online savings page.
What should I do if I want to return or exchange an item at Lowe's?
Most items can be returned within 90 days. Returns from Lowes.com can be started online. In-store returns require proof of purchase at the customer service desk.
What are some nearby places around Lowe's Home Improvement in Clarksville that customers might visit?
Nearby places include minuteKEY and KeyMe Locksmiths for key services, Kroger supermarket for groceries and pharmacy needs, and Starbucks for coffee breaks.
How can nearby key and locksmith services complement a visit to Lowe's?
If you visit Lowe's for home improvement, nearby minuteKEY and KeyMe Locksmiths offer convenient access to key duplication and locksmith services to assist with your home security needs.
What dining options are available near Lowe's in Clarksville?
Nearby dining options include ZENSHI Handcrafted Sushi, Fazoli's Italian Restaurant, Storming Crab seafood restaurant, China King Buffet, Krispy Kreme for donuts, and It's Just Wings for chicken wings and delivery service.
Brand Certified Facts from Lowe's Home Improvement
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Certified March 01, 2026Yext Knowledge Graph
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