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Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Find everything you need for home upgrades at Lowe’s in Clarksville, TN, your trusted & nearby home improvement store. From high-quality appliances and energy-efficient refrigerators to essential plumbing supplies, hardware, tools, vanities, tile and luxury vinyl plank flooring, our store offers a complete selection for any project. Visit your nearest Lowe’s store to explore seasonal décor, Christmas trees, outdoor lighting, patio sets and power equipment designed to enhance both indoor and outdoor areas. Whether you’re handling a DIY project or overseeing a full renovation, Lowe’s provides expert assistance, reliable products and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.2
2,071 reviews
5 stars
1,197
4 stars
471
3 stars
167
2 stars
62
1 star
174
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed experiences with customer service; some employees were praised for their helpfulness, while others were criticized for rudeness and lack of knowledge.
Inventory Issues
Frequent reports of items being out of stock or not available as advertised, leading to customer frustration.
Store Organization
Store cleanliness and organization received positive remarks, but issues with locating items and understaffing were noted.
Employee Knowledge
Some employees demonstrated excellent product knowledge and provided valuable assistance, while others were perceived as unhelpful.
Delivery and Installation
Concerns about delays in delivery and installation services, with customers expressing dissatisfaction over long wait times.
- JEJohn EllisJan 5, 20262.0The Sales staff if not knowledgeable on the products that they sell. The goal of the company that hires these people is to place a body in that position, not to place a qualified. A person in that position
- HBhollie bradleyDec 30, 20251.0Went to buy a kobalt 24v tool combo set. They were out told to come back in 3 days they should have some or could order them. Came back and they were out and customer service would not order them. Asked to speak to mgr. A lady named Lisa. She said they were not avaible and i asked why the sign was still on the endcap advertisins these tools since they have been out no answer for that. I suggested that she get the individual tools and honor her add and recieved a flat NO. Then told me display said "while supplies last" these words were not on end cap. A sign 6ft big but a small sign down the isle did say that. She only knew about small sign because i told her the add was in 2 places. If you bought the combo you received 2 extra tools also. Bait and switch advertising and absolutely poor customer service, Lisa didn't offer any type of compromise just to bad for me. Not the way to run retail business
- KCK CDec 30, 20254.0Bought a dishwasher from Lowe’s on Madison St. with the understanding that the installers (Crume) would contact me to schedule delivery and installation. A week later and I have not heard from Crume Installation for a date or time for the installation. I spoke with Lowe’s and they confirmed that they had the dishwasher but Crume Installation would not be able to deliver or install it for another two weeks. From my point of view this is completely unacceptable. That is a three week turnaround from purchase to delivery of a product they have on hand. Lowe’s Sales Associates have been very nice and the lower rating is base solely on Lowe’s delivery of their products.
- GKGet Money KCDec 26, 20251.0Manager was very rude about a delivery. I went over and above my delivery job title. I was talked to like I was doing them a injustice for delivering freight they ordered. I will never delivery to this store again.
- AKAnthony KochNov 28, 20251.0Usually Love this lowes but came in for some wood, am post op right shoulder surgery so had to park the cart and didn't want it restocked due to Bfriday shenanigans . Employee was management and I said ma'am twice "gotta leave the cart just gonna check out xmass decorations and brb" .. know things are busy know bad day for retail customer service wise but her snotty tone of "ok I got it don't need to repeat "... Cause I interrupted her phone call.. wow just didn't need that if I didn't live in Woodlawn I would of left that cart and gone elsewhere to get the firewood I need and always buy from Lowe's for it's birch and perfect for a wood stove. Don't know if it's cut backs less staffing or general culture change but I left Home Depot for this kind of CS RUDENESS and as a manager a simple no problem would of sufficed.. As management level Her early report time blues and phone call priority need to be checked and she needs to set a better example and maybe prioritize the shoppers buying merch it was a $100 bag she almost lost due to attitude ... Do better Lowe's
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Clarksville, TN?
Lowe's offers products including appliances, bathroom supplies, building materials, flooring, garden tools, grills, hand tools, lighting, lumber, paint, patio furniture, plumbing, storage, tools, and more.
What are the operating hours for Lowe's Home Improvement in Clarksville?
Lowe's is open Monday to Friday from 6:00 AM to 9:00 PM, Saturday from 6:00 AM to 10:00 PM, and Sunday from 8:00 AM to 8:00 PM, with holiday hours varying.
Does Lowe's offer in-store pickup and delivery services?
Yes, Lowe's provides both in-store pickup and delivery services for customer convenience.
How can I find products online at Lowe's before visiting the Clarksville store?
You can search online using keywords, Lowe's item number, brand, or manufacturer's model number, or browse by department on Lowes.com.
What payment options does Lowe's Home Improvement accept?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, MasterCard, and Visa.
Where is Lowe's Home Improvement located in Clarksville, TN?
The store is located at 1622 Madison Street, Clarksville, TN 37043, United States.
Are there any nearby places or services close to Lowe's that customers might find useful?
Yes, nearby places include Blue Rhino Propane Exchange for propane needs, minuteKEY for locksmith and key services, and Gateway Tire Service Center for automotive repairs.
What dining options are available near the Lowe's Home Improvement in Clarksville?
Nearby dining options include Chick-fil-A for fast food, Cicis Pizza offering buffet pizza, and Chicago Gyro and More for Mediterranean fast food.
Can I get home improvement or construction-related services near Lowe's in Clarksville?
Yes, nearby services include A-1 Contractors for roofing and Mister Sparky of Clarksville for electrical contracting.
Does Lowe's offer language support for non-English speakers in Clarksville?
Yes, Lowe's staff speak English and Spanish and offer in-store translation services for other languages.