Business Details
About
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Clarksville, TN Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.2
2,052 reviews
5 stars
1,185
4 stars
467
3 stars
167
2 stars
62
1 star
171
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees like Dylan and Cheryl received high praise for their helpfulness, others faced rude or unhelpful staff.
Store Organization
Customers noted that the store is generally clean and well-organized, but some experienced issues with product availability and staff knowledge.
Product Availability
While many customers found what they needed, there were complaints about items being out of stock or not located where indicated.
Checkout Experience
Self-checkout options received mixed reviews, with some customers preferring traditional checkouts due to long lines or lack of assistance.
Pricing Concerns
Several reviews mentioned high prices and a lack of competitive pricing compared to competitors like Home Depot.
- DDDelon “TY2K” DavisNov 12, 20255.0LATE NIGHT LAST MINUTE ROOFING MATERIAL PULL AND THEY WERE ALL ON TOP OF IT. GREAT GROUP
- DJDavid JohnsonNov 11, 20251.0No customer service, no real relevant knowledge, and no empathy. This location makes me wish I never bought anything from a lowes. If I could return them, I would rip off the wall cabinets of my new kitchen just so I wouldn't have a lowes product in my house. The locations excuse, everyone's hours have been cut. Then close the dang store.
- HPHelen PirlNov 9, 20255.0I was so stressed when I went into aisle 5 to purchase sealer for my porch. I had no idea what to buy and an associate named Devin walked by and asked if I needed help. I was so thankful, he then explained to me the different types of sealers and the ones with stain & Sealer. He answered many of my questions and took the time to explain everything to me with acting like I was taking up his time. He also explained to me about the heating and air that they provide for 29.99. I wish he is promoted; he really cares about the customers and is very patient. After he educated me, I bought a gallon of stain & sealer for my porch.
- RNronald nunleyNov 4, 20254.0I went there looking for a certain item they didn't have the item I needed so I went to the other Lowe's looking for it thay also didn't have the item
- MFMarlene FinneganOct 30, 20255.0Lowes is a great store but what makes it even better is their employee Dylan Osborne. When my husband and I go to Lowe’s we look for Dylan. He truly cares about his customers. I tell my husband if every employee treated their customers like Dylan, lowes would be packed every day. Lowes should consider hiring Dylan as head of training. Keep up the great work Dylan you keep us coming back!!
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Clarksville, TN?
Lowe's offers products including appliances, bathroom supplies, building materials, flooring, garden tools, grills, hand tools, lighting, lumber, paint, patio furniture, plumbing, storage, tools, and more.
What are the operating hours for Lowe's Home Improvement in Clarksville?
Lowe's is open Monday to Friday from 6:00 AM to 9:00 PM, Saturday from 6:00 AM to 10:00 PM, and Sunday from 8:00 AM to 8:00 PM, with holiday hours varying.
Does Lowe's offer in-store pickup and delivery services?
Yes, Lowe's provides both in-store pickup and delivery services for customer convenience.
How can I find products online at Lowe's before visiting the Clarksville store?
You can search online using keywords, Lowe's item number, brand, or manufacturer's model number, or browse by department on Lowes.com.
What payment options does Lowe's Home Improvement accept?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, MasterCard, and Visa.
Where is Lowe's Home Improvement located in Clarksville, TN?
The store is located at 1622 Madison Street, Clarksville, TN 37043, United States.
Are there any nearby places or services close to Lowe's that customers might find useful?
Yes, nearby places include Blue Rhino Propane Exchange for propane needs, minuteKEY for locksmith and key services, and Gateway Tire Service Center for automotive repairs.
What dining options are available near the Lowe's Home Improvement in Clarksville?
Nearby dining options include Chick-fil-A for fast food, Cicis Pizza offering buffet pizza, and Chicago Gyro and More for Mediterranean fast food.
Can I get home improvement or construction-related services near Lowe's in Clarksville?
Yes, nearby services include A-1 Contractors for roofing and Mister Sparky of Clarksville for electrical contracting.
Does Lowe's offer language support for non-English speakers in Clarksville?
Yes, Lowe's staff speak English and Spanish and offer in-store translation services for other languages.