Many customers praised the friendly, knowledgeable, and helpful staff, highlighting their willingness to assist with questions and provide guidance.
Family Business
The family-owned nature of the business was frequently mentioned, with customers appreciating the personal touch and investment in customer relationships.
Product Quality
Customers expressed satisfaction with the quality of products, including hot tubs and pool supplies, and noted the effectiveness of the services provided.
Mixed Experiences
While many reviews were positive, some customers reported negative experiences with specific staff members and issues with service responsiveness.
KC
Kenny Carney
1 day ago
5.0
Great people great service always ready ro help with anything that arises. Definitely would recommend!
TW
Tim Weadon
3 days ago
5.0
These are the most friendly and helpful people around! Especially, Brenda, who checks the water from your pool. Great place đ
SK
Scott Koehlinger
Nov 25, 2025
5.0
I couldnât be more impressed with the team at Tri-State Pools & Spa. We just bought a home with a pool originally purchased from them, and the previous owners could not say enough great things about the help and knowledge they received over the years. Now I understand why.
Even though itâs approaching December, I stopped in needing guidance on what to do with the pool, and they were incredibly kind, patient, and helpful. They took the time to walk me through everything I needed and got me up and running with confidence.
This is truly a family business, and you can feel it the moment you walk through the doorâwarm, welcoming, and genuinely invested in helping their customers. Tri-State Pools & Spa will absolutely be my go-to place for years to come. Highly recommend!
LH
Laurie Humphries
Oct 28, 2025
5.0
Tri State Pools Chattanooga is a great place for anything pool related! This is a family owned business and everyone is very knowledgeable and friendly. Itâs nice to see the same faces every time! They installed our pump and heater, then came back to install a cover and winterize the pool. We are very happy with the service! Trustworthy staff and dependable too!
TM
Tracy McDaniel
Sep 29, 2025
5.0
Tri-state pools was very helpful in helping me pick out a hot tub for my Tennessee home. I live in Florida and they were able to help me and work with me and got everything installed. People were great helpful and nice to be around.
Frequently Asked Questions About Tri-State Pools & Spas
What products does Tri-State Pools & Spas offer?
Tri-State Pools & Spas offers hot tubs, pools, and pool accessories.
What are the operating hours of Tri-State Pools & Spas?
They are open Monday to Friday from 10:00 AM to 5:00 PM, and Saturday from 10:00 AM to 6:00 PM. They are closed on Sundays.
Where is Tri-State Pools & Spas located?
It is located at 6220 Perimeter Dr, Chattanooga, TN 37421, USA.
What payment options are accepted at Tri-State Pools & Spas?
They accept American Express, Android Pay, Apple Pay, cash, check, Discover, financing, MasterCard, and Visa.
What services does Tri-State Pools & Spas provide?
They provide water testing, pool and spa school, and free water testing services.
Which brands does Tri-State Pools & Spas carry?
Brands include Hot Spring Hot Tubs, Cal Spas, Celtic Hot Tubs, Dolphin Pool Cleaners, Hayward Parts, Jamby Pool Equipment, Pentair Equipment, Solax, Carvin Pools, Waterway Plastics, and Aquasalt.
Can I find Tri-State Pools & Spas on Facebook?
Yes, you can visit their Facebook page at https://www.facebook.com/199567840352.
Are there any photography services near Tri-State Pools & Spas?
Yes, Prestige Portraits and Lifetouch, which offer professional event photography services, are nearby and convenient for customers seeking photography.
Where can I find party supplies or event planning services near Tri-State Pools & Spas?
Shelf Service Bouncers, Chattanooga Bounce - Do It Yourself, and Edgeway Events provide party supplies, rental services, and event planning nearby.
What nearby amenities could I visit before or after shopping at Tri-State Pools & Spas?
Nearby you can find the Chattanooga Firefighters Association for community services, Red Wing for shoe and fashion accessories, and several restaurants such as molcajete mexican and Korean Vietnamese for dining.