Business Details
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Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
As the trusted home improvement store near you, Lowe’s in Chattanooga, TN offers everything to refresh, repair, or upgrade your home. From major appliances and energy-efficient refrigerators to plumbing supplies, hardware, tools, vanities, tiles and luxury vinyl plank flooring, you’ll find all the essentials in one place. Stop by your nearest Lowe’s store for seasonal décor, Christmas trees, outdoor lights, patio furniture, and power equipment that enhance any indoor or outdoor space. Whether you’re tackling a DIY project or a full remodel, Lowe’s offers expert support, reliable brands, and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.0
2,493 reviews
5 stars
1,293
4 stars
573
3 stars
263
2 stars
99
1 star
265
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed experiences with customer service; some employees were praised for their helpfulness while others were reported as rude or unresponsive.
Product Availability
Customers appreciated the variety of products available, particularly in the garden center and tool sections.
Delivery Issues
Numerous complaints about delivery delays and poor communication regarding delivery schedules.
Store Cleanliness
Some customers noted cleanliness issues, particularly with dust on products and unsanitary conditions in restrooms.
Staff Knowledge
Inconsistent staff knowledge; some customers found employees helpful and knowledgeable, while others reported difficulty finding assistance.
- LJLing Jin1 day ago5.0Good place
- JPJayesh PatelJan 2, 20263.0Mess up my order for month
- TBTab BDec 30, 20254.0Good customer service. This was my first time ever trying curb side pick up. The process was simple and the young man was kind and helpful.
- ECeric collinsDec 9, 20251.0The worst . They must not pay their employees very well , they all seem angry and disinterested every time I visit any Lowe’s . Total chaos at this location with stocking . Shelves are generally a mess . Never anyone in a department to ask where things are , if there is someone they aren’t knowledgeable . Just wasted 15 minutes here on a fruitless search . Heading to my regular Home Depot across the street to get some actual service . I will never waste time coming to a Lowe’s again .
- KHKelly HaleNov 28, 20251.0Handed out numbers for buckets on Black Friday and let those people leave and had a crowd of people standing there thinking they were the first 50! A simple sign stating they had already given out the buckets would have saved a lot of people from standing in the cold for nothing!!!! Black Friday starts at 6 am not whenever they decide to start giving things out!! DO BETTER!
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products and brands can I find at Lowe's Home Improvement in Chattanooga, TN?
Lowe's offers a wide range of products including appliances, bathroom supplies, building materials, electrical, flooring, garden tools, hardware, lighting, lumber, paint, patio furniture, power tools, plumbing, storage, and more. Popular brands available include GE, Whirlpool, LG, Samsung, Craftsman, Dewalt, Kohler, Kobalt, and many others.
What are the operating hours of Lowe's Home Improvement in Chattanooga?
Lowe's is open Monday through Saturday from 6:00 AM to 9:00 PM, and Sunday from 8:00 AM to 8:00 PM. Holiday hours may vary, so it is best to check before visiting.
Does Lowe's offer in-store pickup and delivery services?
Yes, Lowe's provides both in-store pickup and delivery services to customers.
How can I check the status of my Lowe's order?
You can check your order status online by entering your order number or logging into your MyLowe’s account. Email updates are also sent if your order status changes.
What payment methods are accepted at Lowe's Home Improvement?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, MasterCard, and Visa credit cards for payment.
Does Lowe's handle product returns and exchanges? If so, how?
Most items can be returned within 90 days. For online purchases, returns can be started via Order History. In-store returns require proof of purchase at the customer service desk.
Are installation services available at Lowe's in Chattanooga?
Yes, Lowe's offers various installation services including appliances, blinds, cabinets, carpet, countertops, decks, doors, garage doors, HVAC, lighting, roofing, siding, flooring, and more.
What nearby places can I visit before or after shopping at Lowe's?
Near Lowe's, you can visit the Lowe's Garden Center for gardening supplies, Blue Rhino Propane Exchange for propane needs, and Ashley Store for home décor and furniture.
Are there nearby locksmith services close to Lowe's Home Improvement?
Yes, nearby locksmith services include minuteKEY and Minute Key, which are convenient if you need key or locksmith assistance before or after your visit to Lowe's.
What fitness and dining options are available near Lowe's in Chattanooga?
Nearby fitness options include D1 Sports Training & Therapy and D1 Training Chattanooga for gym and sports instruction. For dining, you can visit Ankar's Cafe or Cicis Pizza for meals before or after shopping.