Many customers praised the staff for being friendly, knowledgeable, and helpful throughout the shopping experience.
Product Quality
While some customers were satisfied with their purchases, others reported issues with furniture quality and durability, leading to dissatisfaction.
Delivery Issues
Several reviews highlighted problems with delivery timelines and communication, causing frustration among customers.
Sales Experience
Customers appreciated the low-pressure sales environment and the ability to explore options without feeling rushed.
SA
Savanna Adams
Jan 4, 2026
5.0
Skyla was so helpful! The process was quick & easy, she answered all questions and never pressured.
DK
Darlene Kellogg
Jan 1, 2026
5.0
Jordan was very professional and helpful. I appreciate doing business with you guys,
CF
Cuddle Fish
Dec 29, 2025
5.0
I bought two tables and 14!chairs and went back and bought the matching buffet. All are gorgeous and well built.
JH
Joie Human
Dec 26, 2025
5.0
We went in the store and Joshua Shotts assisted us. Very knowledgeable and helpful. I strongly recommend him. Thank you.
AA
Angela Asbury
Dec 12, 2025
5.0
Our family needed a very, very large sectional sofa for an entertainment area in a Barndominiom! We even needed to add extra pieces and a couple of glider rockers etc. Richard was our Salesperson and he did an exceptional job helping me choose fabrics and just the right style of couch. His very kind demeanor and patience were impeccable!! . I will definitely shop there again. As a matter of fact, everyone working there was so kind and helpful.
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What types of furniture and home products does Furniture Row offer?
Furniture Row offers a wide range of home furnishings including leather and upholstered furniture, dining and accent tables, sofas, recliners, shelving, bedroom furniture, linens, rugs, and home accents.
What are the store hours for Furniture Row in Chattanooga?
Furniture Row is open Monday through Saturday from 10:00 AM to 8:00 PM, and on Sundays from 12:00 PM to 6:00 PM.
Does Furniture Row offer delivery and financing services?
Yes, Furniture Row provides delivery and financing options to make your shopping experience convenient.
Where is Furniture Row located in Chattanooga, TN?
Furniture Row is located at 2109 Storage St., Chattanooga, TN 37421, USA.
Can I pick up my purchases in-store at Furniture Row?
Yes, Furniture Row offers in-store pickup for your convenience.
How can I contact Furniture Row customer service?
You can contact Furniture Row customer service by phone at +1 423-894-7136 or via email at customerservice@furniturerow.com.
What payment options does Furniture Row accept?
Furniture Row accepts American Express, Cash, Check, Discover, Financing, Mastercard, and Visa as payment options.
Is Furniture Row accessible for customers with disabilities?
Yes, Furniture Row has a wheelchair-accessible entrance and parking to accommodate all customers.
What nearby furniture stores are located close to Furniture Row?
Nearby furniture stores include Sofa Mart, Denver Mattress, and Bedroom Expressions, making it convenient to explore multiple home furnishings in one area.
Are there other useful nearby places around Furniture Row for customers?
Yes, customers can find nearby services such as Mobile Mini storage facilities, the BASF Federal Credit Union, and fitness options like B.U.S.Y. Body Fitness, which can be convenient before or after shopping at Furniture Row.
How can nearby transit or storage services like Mobile Mini help customers visiting Furniture Row?
Customers can use Mobile Mini storage facilities nearby if they need temporary storage solutions while furnishing their home. Also, the location near major stores helps with easy access and transport of large furniture items.