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Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage Facility
Store your belongings at Extra Space Storage on 1380 Broad St in Chattanooga, TN today! Our large selection of storage units, climate controlled units, manager living on site, exceptional security, ADA compliant, multiple entrance/exit gates, parking spaces, elevator access, Wifi available, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
Details
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.8
544 reviews
5 stars
510
4 stars
9
3 stars7
2 stars3
1 star
15
What are people saying?
AI-generated from recent customer reviews
Customer Service
Staff members, particularly Chris and Elena, received high praise for their friendliness, helpfulness, and professionalism.
Cleanliness
The facility is consistently described as clean and well-maintained, contributing to a positive customer experience.
Accessibility
Customers appreciated the easy access to units and the convenience of the facility layout.
Pricing Concerns
Some customers expressed dissatisfaction with unexpected price increases after initial rental agreements.
Security
Many reviews highlighted the security features of the facility, making customers feel confident about the safety of their belongings.
- JJJohn3 days ago5.0Great facility and the person working there courteous and very helpful. Will go back and recommend. Thank you
- RTRyan Tisdale4 days ago5.0Christopher is great and this is a great facility.
- JKJen KuduNov 7, 20255.0I’ve been renting various units at this facility over the past 5 years. The location is great and the building and grounds are kept incredibly clean. Shout out to Chris in the office too! I WISH everyone working in customer service had his enthusiasm, professionalism and courtesy. He is a rare find :)
- LKLinda KitzmanNov 4, 20255.0The customer service at the Broad Street Extra Space Storage is superb! Friendly, available and helpful - truly a flagship experience. They take the hassle out of it - are easy to do business with. How refreshing!
- ADAndre DantzlerOct 23, 20255.0Chris did a great job on boarding us. The facility is clean and easy to access. We were very much taken care of through the whole process of getting started with our unit.
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves residents of Chattanooga, including those in Lakeview, Ridgeside, Lookout Mountain, and more.
What is the closest intersection to Extra Space Storage?
Extra Space Storage is located near the intersection of Broad St and W Main Street.
Do you have drive-up storage units?
Yes! Whether you’re moving, storing a vehicle, or using commercial storage, drive-up access is one of the best storage features available at Extra Space Storage! Because you can pull a vehicle right up to your unit, it makes moving large, heavy items—like furniture or equipment—in and out of your unit much easier.
Do you offer climate-controlled storage units?
Most Extra Space Storage facilities offer climate-controlled storage units as an option for anyone storing temperature sensitive items, but there are also standard storage units that don’t include climate control.
Do you offer indoor storage?
Yes! Indoor storage units are a popular option at Extra Space Storage. These units are located in a building structure and provide a protected, enclosed space to store your belongings. Many prefer this type of storage due to the extra layer of separation from the outdoor elements.
What are the access hours for Extra Space Storage in Chattanooga?
Extra Space Storage is accessible daily from 6:00 AM to 10:00 PM, including weekends and holidays except for certain closures.
What types of storage units are available at Extra Space Storage?
Extra Space Storage offers a large selection of storage units including climate-controlled and indoor options, as well as drive-up units for easy access.
Are packing and moving supplies available at this facility?
Yes, Extra Space Storage offers a variety of moving and packing supplies such as boxes, both online and at the facility.
How can I determine the right storage unit size for my needs?
You can use the Storage Unit Size Guide provided by Extra Space Storage to estimate how much space you require based on the number of boxes and items you plan to store.
Does Extra Space Storage provide climate-controlled storage units?
Most units at Extra Space Storage offer climate control options to protect temperature-sensitive items, alongside standard units without climate control.
What payment methods are accepted at Extra Space Storage?
Extra Space Storage accepts AMERICANEXPRESS, APPLEPAY, CASH, CHECK, DISCOVER, INVOICE, MASTERCARD, and VISA for payments.
Where is Extra Space Storage located in Chattanooga?
Extra Space Storage is located at 1380 Broad St, near the intersection of Broad St and W Main Street in Chattanooga, TN 37402.
What nearby self-storage facilities are close to Extra Space Storage?
Life Storage is a nearby self-storage facility offering similar services such as packing supplies and storage units, providing options for customers comparing storage solutions.
Are there nearby medical or wellness centers near Extra Space Storage?
Yes, customers visiting Extra Space Storage can find nearby medical and wellness services at places like Southern Surgical Arts, The Mint Dental, and Lucidity Float and Wellness Center, useful before or after your visit.
What entertainment and dining options are available near Extra Space Storage?
Near Extra Space Storage, customers can enjoy entertainment and dining at The Underground Cabaret Chattanooga, Coyote Jacks Saloon, La Altena Mexican Restaurant, Hello Monty Brewery, and Insomnia Cookies for a variety of experiences post-storage visit.